Warranty

LIMITED WARRANTY
1620 HAWKINS AVE., SANFORD, NC 27330 • 10951 W. LOS ANGELES AVE., MOORPARK, CA 93021
800.831.7133 WWW.PENTAIRPOOL.COM
P/N 151629 Rev. V 2/2016
©2016 Pentair Water Pool and Spa, Inc. All rights reserved.
1. Damage caused by careless handling, improper repackaging, or shipping.
2. Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owner’s manual.
3. Damage caused by failure to install products as specified in the owner’s manual.
4. Damage due to unauthorized product modifications or failure to use Pentair original replacement parts.
5. Damage caused by negligence, or failure to properly maintain products as specified in the owner’s manual.
6. Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool industry for any length of time.
7. Damage caused by water freezing inside the product.
8. Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair.
¹ Qualified installer’s invoice is not required if product does not require professional installation in order to receive extended warranty.
² Three year extended warranty is only applicable to pumps purchased from a retail store (brick and mortar), pool builder or pool service company. Pumps
purchased online (via internet) will only receive a sixty (60) day limited warranty.
³ Automatic Cleaners purchased in the USA from entities outside the USA do not qualify for any USA programs including warranty, trade-in or rebate programs.
You’ve always been able to count on the quality and long service life of Pentair products. We use the very best standards of workmanship,
materials, and manufacturing processes to deliver value and peace of mind. Please review the Limited Warranty and Extended Warranty terms
and tables below for information on coverage length and warranty exceptions for your pool and spa equipment. Pentair offers:
EXTENDED WARRANTY: To receive a product extended warranty (longer than 60 days from the original date of installation), customer must:
1. register their product, 2. provide a copy of sales receipt & 3. the qualified installer’s invoice
¹ within 60 days of installation.
Certain products do not require qualified installation but still require product registration and copy of the sales receipt to receive the extended
warranty. See below for details on warranty length and exceptions for residential and commercial applications.
LIMITED WARRANTY:
Pentair warrants its products to be free from defects in material and/or workmanship for a period of sixty (60) days
(parts only) from the original date of purchase and/or installation. Customer agrees to prepay all shipping charges to Pentair.
Exceptions that may result in denial of a warranty claim:
Qualified Installation Required
(Product Registration, Sales Receipt,
Installer’s Invoice)
Automation Control Systems Equipment
1 Year
SUNTOUCH Solar & SOLARTOUCH Solar Systems – 3 Years
Sanitizers 1 Year
Filters and Valves 1 Year
Heaters 2 Years MINIMAX 75/100 Heaters – 1 Year
Heat Pumps 2 Years Parts & Labor Compressor Parts and Labor – 10 Years, Titanium Heat Exchanger – Lifetime
Lights 1 Year
Single and Dual Speed Pumps 1 Year
White Goods and Water Features 1 Year
Aboveground Systems 1 Year
Automatic Pool Cleaners³
1 Year
Brushes, Climbing Rings, Cartridge Filters – 60 Days
Suction Seal, Foot Pad, Wings, Bumper Strap, Seal Flaps – 1 Year
Inground PROWLER Models, KREEPY KRAULY, KRUISER, GREAT WHITE
& SANDSHARK – 2 Years
Maintenance Equipment/Replacement Parts
60 Days
INTELLICHLOR Salt Chlorine Generator
(w/o power center)
2 Year
EXTENDED WARRANTY
LENGTH
PRODUCT CATEGORY WARRANTY EXCEPTIONS
Extended Warranty Coverage for Products
Qualified Installation Required
(Product Registration, Sales Receipt, Installer’s Invoice)
Qualified Installation NOT Required
(Product Registration &
Sales Receipt only)
RESIDENTIAL
Bulbs - 60 Days
INTELLIBRITE 5G White LED Lights - 2 Years
Refer to product specific warranty card for REBEL and
WARRIOR warranty terms (packaged with cleaner)
SUPERFLO & SUPERMAX VS Variable Speed Pumps – 2 Years
INTELLIFLO & INTELLIPRO (Part # 011018 & P6E6VS4H-209L)
Variable Speed Pumps – 2 Years
INTELLIFLO 2 VST & INTELLIPRO 2 VST Variable Speed Pumps - 3 Years²
Variable Speed Pumps 3 Year
Heat Pumps
COMMERCIAL
Products used in commercial applications have a 1 Year warranty. See below for warranty exceptions.
For warranty purposes, a commercial facility is defined as any facility other than a single family dwelling.
ACU-TROL AK Color and Accessories 1 Year
ACU-TROL Equipment Repairs – 60 Days (For Non-Warranty Repairs)
ACU-TROL Commercial Controllers 5 Years
ACU-TROL Commercial pH or ORP Probes 2 Years
ACU-TROL Electronic Modules 5 Years
WARRANTY LENGTH
2 Year Parts & Labor
PRODUCT CATEGORY WARRANTY EXCEPTIONS
INTELLICHLOR (IC60) Commercial Salt
Chlorine Generator (w/o power center)
2 Years OR
15,000 Operative Hours
Compressor Parts and Labor – 10 Years, Titanium Heat Exchanger – Lifetime
STARK Commercial Filters 15 Years
THS Series Commercial Filters
10 Years
BIOSHIELD UV Sterilizer – 2 Years
UV Quartz Sleeve – 1 Year
Please detach along dotted line and mail this section. Keep the warranty card for your records.
PRODUCT WARRANTY REGISTRATION CARD
Please promptly complete your product registration. In the unlikely event we must notify you of safety modifications to your product, under the Consumer Product Safety Act, this will allow us to communicate with you quickly. Incomplete or missing information such as your serial number will prevent your product from being registered. Your Limited Warranty is attached to this card. Please detach and review thoroughly so you are familiar with the terms of your warranty coverage. Please keep in a safe place.
PRODUCT INFORMATION
POOL OWNER INFORMATION
Serial Number(s):_________________________________________________________ Product Name(s): _________________________________________________________ This product:
Name: _________________________________________________________________ Address: ________________________________________________________________ City: ______________________________ State: ______________ Zip: _____________ Phone: _________________________ Email: __________________________________
Where did you purchase your Pentair product(s)?
Pool Builder Pool Store Pool Service Co. Mail Order Internet Other
Replaced an existing unit
Did not replace an existing unit (New)
Pool Type:
Inground Inground Pool/Spa Combination Aboveground
I do not wish to receive promotional emails or surveys from Pentair.
¹ A qualified installer’s invoice is not needed if your product does not require professional installation in order to receive an extended warranty. See Extended Warranty for details.
Spa Only
ALL INFORMATION REQUESTED ABOVE OR ONLINE IS REQUIRED IN ORDER TO RECEIVE AN EXTENDED WARRANTY
Be sure your documents include the following purchase and installation information: • Company name and location of purchase • Date of purchase • Name, location, and phone number of installer • Date of installation
TO RECEIVE EXTENDED WARRANTY: 1. REGISTER YOUR PRODUCT AND PROVIDE 2. SALES RECEIPT & 3. QUALIFIED INSTALLER’S INVOICE¹ WITHIN 60 DAYS OF INSTALLATION.
TWO WAYS TO COMPLETE YOUR PRODUCT WARRANTY REGISTRATION:
1) ONLINE: visit www.pentairpool.com/pool-owner/warranty to complete registration, upload sales receipt and installer invoice (best for registering multiple products). 2) BY MAIL: Complete this card and attach sales receipt, and installer’s invoice.
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Please attach a copy of the sales receipt and qualified installer’s invoice to this card as proof of qualified installation and purchase.
PURCHASE & QUALIFIED INSTALLER INFORMATION
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