Instructions / Assembly
TROUBLESHOOTING
Water leaking at the top of the tank around the head.
The tank leans to one side or is not level.
You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
Water pressure is slowing. It is recommended that the sediment lter be replaced
every 6-9 months depending on the amount of
sediment present in the water supply. If the system
has been working properly and the pressure is slowing,
it may be time to change the sediment lter. Check the
sediment lter and replace if necessary.
Water appears grey or cloudy. Water may appear grey or cloudy for the rst seven to
ten days after installation due to extra carbon dust.
Water is backlling into the solution tank. The check valve on the lower end of the pump is stuck
in the open position. Turn water off, relieve pressure,
remove the suction hose nut as well as the retaining
nut underneath. Remove the check valve by pulling
down. Rotate the white retainer cap to expose the
check valve. Clean o-ring, inner housing and Replace.
Water pressure is slowing immediately after
installation.
High ow rates such as bathtubs, utility sinks, hose
bibs, multi-headed showers, body sprayers, or
anything that is considered high ow for the rst
72 hours should be avoided. If you suspect a carbon
blockage of the top basket due to a high-ow situation
within the rst 72 hours of installation, turn off any
running water for at least 10 minutes. This will clear
the blockage and you can resume using water at low or
normal ow rates.
Problem Solution
Unlevel
Boot
12 • WATER SOFTENER ALTERNATIVE WITH NATURSOFT® SALT-FREE TECHNOLOGY
Unlevel
Tank
Unlevel
Tank
Boot
Boot
Level
Tank
IRON & MANGANESE FILTER SYSTEM COMBO • 17