User manual

GB-71
31. Troubleshooting
Symptom Cause Remedy
Avisitorisbadlyheardornotatall Themicrophoneopening(Fig.A[14])atthedoor Cleantheopeningwith,forexample,anofficeclipora
intercomisblocked compressedairspray
Handsetdoesn'treact/ Thehandsetisn'tswitchedon. Switchthehandseton.
nomessageonthe Batteriesofthehandsetarenotinsertedcorrectly. Insertthebatteriescorrectly,watchingforcorrect
display. Batteriesareempty,possiblybecausethebaseisn't
poweredcorrectly.
Batteriesofthehandsetareusedup.
Badconnectionbetweenthechargingcontacts
ofhandsetandbase
Handsetreactstopressingakey Thekeypadlockisactivated. Deactivatethekeypadlock.
onlywithabeep.
Handsetdisplayshows Thebaseisnotpowered. Connectthemainsadapterofthebasecorrectly.
SEARCHING. Thedistancebetweenbaseandhandsetistoolarge Change the position of the base and/or the handset.
orthebuildingfabricisshieldingtheradio
transmission.
Radiointerference Switchotherradiotransmittersandinterferingdevicesoff.
Changethepositionofthedevices.
Thehandsetwasn'tregisteredtothebase. Registerthehandsettothebase.
Noringcanbeheardatthedoor Thedoorunitisnotpowered. Insertfaultlessbatterieswiththecorrectpolarityor
unit when the bell button is pressed. the door unit correctly to a 12 V DC power supply.
Handset doesn't react to The distance between door unit and base is too Change the position of the door unit and/or the base.
ringing although it is connected or the building fabric is shielding the radio
transmission.
The door unit wasn't registered to the base. Register the handset to the base.
Afterpressingthebellbutton Thebatteriesinthedoorunitareusedup. Insertnewbatterieswiththecorrectpolarity.
theringatthedoorunitsounds
onlyafewtimesand/orno
communicationispossible.
Theelectricdoorreleasecannot Thehashkey[45]wasn'tpressedlongenough. Pressandholdthehashkey[45]foratleast5-6seconds.
beactivated. Thedoorreleaseisn'tproperlyconnectedorthepower Connectthedoorreleasecorrectly(seechapter8.2).
supplyistooweak.
Thebatterylifeofthebatteries Apermanentlyshortbatterylifecanindicatethatthe Insertnewsuitablebatterieswiththecorrectpolarity.
inthehandsetistooshort. batteriesneedtobereplaced.
Nosuitablebatterieswereinserted. Insertnewsuitablebatterieswiththecorrectpolarity.
Nodialtone Thebaseisn'tconnectedcorrectlytothetelephone ConnectthetelephonecableandtheTAEadapter
network. correctly.
Thebaseisn'tpowered. Connectthebasetothemainspower.
Thehandsetdoesn'tring. Theringtoneisdeactivated. Activatetheringtone.
Thecaller'snumberisnotdisplayed. Youhavenot
Thecallermayhavewithheldhisdetails. -
Thecaller'snumberisreceivedlater. Letthehandsetringseveraltimes.
polarity.
Connectthemainsadaptercorrectlytothemainspower
andchargethebatteries.
Insertnewsuitablebatteries.
Cleanthechargingcontacts.
connect
large
to the base and the ring can
be heard at the door unit.
subscribedtoacallerIDserviceviayour SubscribetoacallerIDserviceviayour
networkprovider. networkprovider.