Warranty

COMMERCIAL GAS OR ELECTRIC
WATER HEATERS
WITH A 3 YEAR TANK AND 1 YEAR PARTS
LIMITED WARRANTY
AP11023-4 (03/02)
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty given by the manufacturer, the Richmond Water
Heater Operation of Rheem Manufacturing Company, for this unit. No one is authorized to make
any other warranties on behalf of the manufacturer. ANY IMPLIED WARRANTIES, INCLUDING
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND
BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED PREVIOUSLY. THE
MANUFACTURER’S SOLE LIABILITY, WITH RESPECT TO ANY DEFECT, SHALL BE AS
SET FORTH IN THIS LIMITED WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE) ARE
EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for
the exclusion of incidental or consequential damages, so the above limitations or exclusions may
not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which
vary from state to state.
We suggest you immediately complete the information below and retain this Certificate of Limited
Warranty in the event warranty service is needed. Reasonable proof of the date of original
installation or date of original purchase of your commercial water heater (whichever came first)
may be required to establish its “in-warranty” status. Otherwise, the Effective Date of the Limited
Warranty will be the date of manufacture plus ninety (90) days.
DO NOT RETURN THIS DOCUMENT TO RICHMOND.
KEEP IT WITH YOUR COMMERCIAL WATER HEATER OR BUSINESS RECORDS.
Name of Owner/Business Location
where this Commercial Water Heater is Installed: ______________________________________________
Commercial Water Heater Installation Location Address:_________________________________________
_____________________________________________________________________________________
Date Commercial Water Heater was Installed: _________________________________________________
Name of Richmond Retailer:_______________________________________________________________
Address of Richmond Retailer: _____________________________________________________________
_____________________________________________________________________________________
Telephone Number of Richmond Retailer: ____________________________________________________
Complete Model Number of Commercial Water Heater:__________________________________________
Complete Serial Number of Commercial Water Heater:__________________________________________
Import
ant Telephone Numbers:
Richmond Claims Department
(800) 621-5622
Richmond Technical Service Department
(800) 432-8373
Richmond Water Heaters
Claims Department
2600 Gunter Park Drive East
Montgomery, Alabama 36109
Certificate of
Limited
Warranty

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