Paddy Power

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Case study

Paddy Power brings joy to customers

with stable betting platform

HP Performance Center software aids 100 per cent

online service availability at Paddy Power

Industry

Betting and gambling

Objective

Sought an application performance testing tool to

measure performance characteristics of an online

betting platform during periods of high demand

Approach

Researched several vendors’ oerings and

consulted with Australian colleagues

IT matters

• Helps create a stable, high-performance platform

regardless of transaction levels, satisfying

customers’ online betting requirements

• Measures online application

performance, simulating extreme

trac growth in under 5 minutes

• Generates a comprehensive, easy-to-use

testing environment, producing lower defect

levels within the online applications

Business matters

• Helps ensure 100 per cent online service

availability, safeguarding a vital revenue

stream and business continuity

• Aids customer retention and client acquisition,

protecting the business reputation

within a highly competitive market

• Speeds up new or updated product

introductions, accelerating time to market

• Builds a more eective testing team, maintaining

Service Level Agreements (SLAs)

“The ability to readily monitor application performance,

a proven track record, external support provisioning

and global licensing consolidation made HP Performance

Center an attractive proposition. Our engineers use

this powerful tool to assess application loading and

make appropriate changes to ensure our website is

always ready.”

–David Valentine, senior performance engineer, Paddy Power plc

Paddy Power maintains online betting during major

National Hunt meetings

Paddy Power plc, an international betting and gaming group,

implements HP Performance Center to stabilise online

application performance during high demand periods such

as the Cheltenham Festival and Grand National. The powerful

software creates a robust application testing environment,

helping to deliver 100 per cent availability. The HP solution

safeguards a major revenue stream and protects the

company’s online reputation.

Summary of content (4 pages)

PAGE 1
Case study Paddy Power brings joy to customers with stable betting platform HP Performance Center software aids 100 per cent online service availability at Paddy Power Industry Betting and gambling Objective Sought an application performance testing tool to measure performance characteristics of an online betting platform during periods of high demand Approach Researched several vendors’ offerings and consulted with Australian colleagues IT matters • Helps create a stable, high-performance platform regardl
PAGE 2
Case study | Paddy Power plc Challenge Punters flock to racing spectacles The months of March and April witness two exciting spectacles in the UK’s National Hunt racing calendar; the four-day Cheltenham Festival followed by the Grand National handicap steeplechase at Aintree, near Liverpool. Both meetings offer racehorse owners opportunities to win the sport’s two largest prizes.
PAGE 3
Case study | Paddy Power plc Paddy Power plc, a major international betting and gaming group, has operations in Australia, Ireland, Italy and the UK. Based in Dublin, the business operates 500 traditional high-street betting offices in Ireland and the UK as well as online and mobile betting services. Online activities generate approximately 75 per cent of the company’s profits.
PAGE 4
Case study | Paddy Power plc Customer solution at a glance Software • HP Performance Center • HP LoadRunner HP services • HP Software Professional Services One hundred per cent availability During the latest Cheltenham Festival and Grand National steeplechase, Paddy Power experienced 100 per cent online availability throughout the events.