Warranty

Building Settling or Uneven Subfloor — Building settling or uneven subfloors are considered to
be part of the pre-installation inspection process. Do not install PERGO Hardwood flooring if these
situations exist. This PERGO limited warranty does not cover damage or defects caused by settling or
uneven subfloors.
Improper Installation — PERGO Hardwood floors must be installed in strict accordance with PERGO’s
written installation instructions. Instructions are provided with the floor and can also be obtained
through your retailer or at 1-800-33- PERGO (1-800-337-3746) or www. PERGO.com. Improper
installation, done in a way that is contrary to PERGO’s written installation instructions, can cause
problems with PERGO Hardwood floors. This PERGO limited warranty does not cover damage or
defects caused by improper installation.
Improper Maintenance or Inadequate Care — PERGO Hardwood flooring requires proper
maintenance. PERGO Hardwood floors must be maintained in accordance with PERGO’s written
maintenance instructions. These instructions are included with the flooring and can be obtained
through your retailer or at 1-800-33- PERGO (1-800-337-3746) or www. PERGO.com. This PERGO
limited warranty does not cover damage or defects caused by improper maintenance or
inadequate care.
Refinishing — The factory finish of your PERGO Hardwood floor may be refinished. However,
refinishing the flooring will void the Finish Warranty.
Accidents, Abuse or Abnormal Wear — PERGO does not warrant against damage or defects
resulting from accidents, abuses or abnormal usage which stain or scratch the finish, diminish gloss
or indent the surface of the PERGO Hardwood floor. This PERGO limited warranty also does not cover
damage or defects caused by heavy or concentrated foot traffic, damage by pet claws (nails) or failure
to protect the PERGO Hardwood floor from sand, gravel or other abrasives by use of walk-off mats.
Indentations from High Heel Shoes — High heel shoes can concentrate as much as 2,000 pounds
per square inch on the floor. This type of heel has a diameter of approximately 3/8” and walking on any
wood surface with high heel shoes is considered an abusive situation. This PERGO limited warranty
does not cover damage or defects caused by high heels, shoes in need of repair or golf cleats.
Problems with Moisture or Dryness — This PERGO limited warranty does not cover damage or
defects caused by wetting, presence of excessive moisture or by conditions which are too dry. Floods,
acts of God, plumbing accidents, leaking appliances (icemakers, dishwashers, clothes washers, etc.)
are not covered by this warranty. See PERGO Hardwood floors’ written installation instructions for more
details.
Excessive Lighting — This PERGO limited warranty does not cover damage or defects, including,
but not limited to color changes caused by excessive sunlight or intense lighting. Excessive sunlight
or intense lighting can cause color changes in the finished product. Window treatments will usually
provide adequate protection against excessive sunlight or intense lighting. Additionally, due to the
effects of excessive sunlight or intense lighting, new and/or replacement PERGO Hardwood flooring
may not match display samples and/or existing flooring.
Difference from Samples — This PERGO limited warranty does not cover visual differences between
color samples and the color of the installed floor. Please approve your floor’s color prior to installation.
Radiant Heating — PERGO Solid Hardwood Flooring is not warranted for use with radiant heating
systems. PERGO Engineered Hardwood Flooring may be used with radiant heating systems provided
they are installed in compliance with PERGO’s written installation instructions.
Transferability — This PERGO limited warranty is applicable to the original owner only and to the
PERGO wood flooring used in the original installation. The warranty is non-transferable.