Warranty Guide

7) These limited warranties do not apply to damage caused by water or moisture in the subfloor
or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure
(water or moisture under the floor that is transmitted to the surface through exerted pressure) or other
conditions that result in water or moisture being below the floor.
8) These limited warranties do not apply to flooring installed on a concrete subfloor unless a non-
recycled (100% virgin resin) 6-mil polyethylene lm vapor barrier with a density of 0.92 lbs/cubic foot
and a thickness tolerance of +/- 10% is installed over the concrete subfloor that emits a water vapor
no greater than 5 lbs/1000ft2/24-hr. Pergo Gold is an acceptable vapor barrier when installed
in accordance with the provided instructions.
9) These limited warranties do not apply to moldings.
10) Installation of flooring that contains any manufacturing defect is not covered by these limited
warranties.
How to Make Claims:
Any claim under any of the limited warranties above must be made by contacting your retailer within
30 days after the basis for the claim is detected. In addition, any claim under any of the limited
warranties above must be made before the end of the applicable limited warranty period. Proof
of purchase, including the date of purchase, must be presented to make a claim.
Pergo’s Responsibility:
If Pergo accepts a claim under any of the limited warranties above, Pergo will repair or replace, at its
option, the affected Pergo flooring material only. If Pergo in its sole discretion determines that such
repair or replacement is not reasonably achievable, Pergo may choose to refund the purchase price
of the affected Pergo flooring material. If the design for which a claim is made is no longer available,
Pergo will replace the affected floor materials with another Pergo design of equal or greater value at
Pergo’s discretion. Upon approval of the warranty claim, Pergo will provide you with instructions on the
manner in which to proceed in order to have your flooring repaired or replaced, and you must comply
with such instructions within ninety (90) days after the claim is approved or your rights under the limited
warranty will be deemed waived. The above remedies are the sole and exclusive remedies for claims on
this product. These limited warranties give you specific legal rights, and you may also have other rights
which vary from State to State.
DISCLAIMERS:
PERGO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THIS PRODUCT.
Pergo disclaims liability for incidental and consequential damages. Some States do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
These limited warranties are not transferable. They extend only to the original end-consumer.
Samples, descriptions, and other information concerning the product contained in Pergo catalogs,
advertisements, or other promotional material or statements made by sales representatives or
distributors are for general informational purposes only and are not binding upon Pergo. No sales
representatives or distributors shall have any authority whatsoever to establish, expand or otherwise
modify Pergo’s warranties.