Warranty

Pergo Outlast+ Limited Lifetime Residential Warranty
Pergo, LLC (“Pergo”) provides the following limited lifetime residential
warranty to the original purchaser for as long as he or she owns the flooring:
(1) the laminate surface will not wear through; (2) the floor will not fade due
to sun or electrical light; (3) the floor will not stain; (4) the floor will resist
damage from moisture due to wet mopping and everyday household spills;
and (5) the joint will remain secure under normal use conditions. This limited
warranty is subject to the conditions described in the “Conditions” section
below and does not apply if used in any commercial setting.
Pergo Outlast+ Limited 6-Month Manufacturing Warranty
Pergo provides a limited warranty to the original purchaser for six (6) months
from the date of purchase covering any manufacturing defects in the
flooring.
The Pergo Outlast+ Limited 6-Month Manufacturing Warranty is made
subject to the following condition:
This limited warranty does not cover any damage that occurs during
shipment or installation.
Pergo Outlast+ Limited 10-year Light Commercial Warranty
Pergo provides the following limited light commercial warranty to the original
purchaser for 10 years from the date of purchase that: 1) the laminate
surface will not wear through; 2) the floor will not fade due to sun or
electrical lights; and 3) the floor will not stain. This limited warranty is subject
to the conditions described in the “Conditions” section below and only
applies if used in one of the following commercial areas:
Retail: Entryways*, Sales Floor/Showroom, Checkout, Breakrooms,
Dressing Rooms, Offices, Storage Rooms.
Doctor’s Offices: Entryways*, Lobbies, Waiting Rooms, Hallways, Nurses
Stations, Offices, Breakrooms, Storage Rooms.
Hotels: Entryways*, Lobbies, Hallways, Guest Rooms, Conference/Meeting
Rooms, Kitchenettes, Lounges, Offices.
Business Offices: Entryways*, Lobbies, Hallways, Offices,
Conference/Meeting Rooms, Breakrooms.
Restaurants: Entryways*, Lobbies, Hallways, Offices.
Educational: Entryways*, Lobbies, Hallways, Offices, Classrooms, Storage
Rooms, Residence Halls, Common Areas.
Multi-family Housing: Entryways*, Lobbies, Common Areas, Hallways,
Offices, Storage Rooms, Individual Housing Units.
*Walk off mats are required at all entryways.
All areas must be assessed prior to installation of flooring to determine if
other surface measures need to be taken or conditions addressed,
including, but not limited to requirements for static control, state health and
building codes, slip resistance, high impact traffic and moisture/water
exposure. Other than the specific warranty identified above, Pergo provides
no additional warranties and Pergo does not warrant that any of the uses
identified above are in compliance with any applicable building, health,
inspection, and/or other municipal regulation or codes. Pergo is not
responsible for usage that is not in compliance with any regulation or code.
Proper assessment of location and usage must be applied. Contact your
Pergo representative for questions on performance in specific locations.
The Pergo Outlast+ Limited Lifetime Residential Warranty and Limited
10-Year Light Commercial Warranty are made subject to the following
conditions:
1) The floor must be installed properly in accordance with Pergo installation
instructions. The instructions should be obtained through a retailer or at 1-
800-33-PERGO (1-800-337-3746) or www.pergo.com. Proper installation
includes, but is not limited to, the following:
• A moisture test must be performed to determine if excessive moisture
exists in the subfloor.
• When using a calcium chloride moisture test for concrete subfloors (ASTM
F1869), values must be ≤ 5 lbs/1000ft
2
/24-hr or <80% RH with an in-situ
probe (ASTM F2170).
• A polyethylene film vapor barrier is not required over wood subfloors.
Moisture readings of wood subfloors must be ≤12% throughout the entire
installation.
• For planks without attached underlayment, install over a single layer of
underlayment appropriate for laminate floors.
• For planks with attached underlayment, it is acceptable to install Pergo
FloorMate™ underlayment prior to flooring installation if desired. Make
sure to follow the Pergo FloorMate™ installation instructions, taking special
care to seal all foam edges with sealing tape and repair all rips and
perforations in the underlayment vapor barrier prior to flooring installation.
A separate vapor barrier should not be used in conjunction with Pergo
FloorMate™.
• The entire perimeter of the installation must be sealed with 100% silicone
sealant. All expansion spaces must be filled with 3/8” compressible PE
foam backer rod and covered with 100% silicone sealant. Apply 100%
silicone sealant to all moldings at the point of contact with the flooring
surface. Apply silicone sealant at all connections to doorframes or any
other fixed objects.
• When installing Pergo in special situation areas such as: terrazzo, pier and
beam, radiant heating and to also learn how to properly acclimate your
floor, please contact our consumer help line at 1-800-33-PERGO (1-800-
337-3746) or log on to www.pergo.com to obtain important additional
information.
• Failure to fully engage the locking system around all sides of each plank
during installation could result in gaps that will void this limited warranty.
2) The flooring must be used only indoors in a dry, climate-controlled area.
3) The flooring must be maintained in accordance with Pergo care and
maintenance instructions. Damage resulting from excessively wet
maintenance or from using detergents, abrasive cleaners, soaps, waxes
or polishes is not covered by this limited warranty.
4) Damage must not have occurred as a result of improper or inadequate
maintenance or accidents, such as damage caused by scratching, impact
or cutting. Damage resulting from the use of rotating beater bars, floor
scrubbers, steamers, jet mops, buffers or similar products is not covered
by this limited warranty.
5) Surface wear must be readily visible (i.e. approximately 1 square inch).
Gloss or sheen change and variations from later product additions or non-
warranty repairs are not covered by these limited warranties.
6) These limited warranties do not apply to moisture damage caused by
events beyond everyday household spills, including but not limited to,
flooding, standing water, leaking pipes, mechanical failures or appliance
leaks.
7) These limited warranties do not apply to damage caused by water or
moisture in the subfloor or underneath the flooring, including but not
limited to damage from subfloor hydrostatic pressure (water or moisture
under the floor that is transmitted to the surface through exerted pressure)
or other conditions that result in water or moisture being below the floor.
8) These limited warranties do not apply to flooring installed on a concrete
subfloor unless a non-recycled (100% virgin resin) 6-mil polyethylene film
vapor barrier with a density of 0.92 lbs/cubic foot and a thickness
tolerance of +/- 10% is installed over the concrete subfloor that emits a
water vapor no greater than 5 lbs/1000ft
2
/24-hr. Pergo FloorMate™ is an
acceptable vapor barrier when installed in accordance with the provided
instructions.
9) These limited warranties do not apply to moldings.
10) Installation of flooring that contains any manufacturing defect is not
covered by these limited warranties.