Warranty
0983SE | 07/2020 | PAGE 2 OF 2
PERGO® IS MANUFACTURED AND DISTRIBUTED BY UNILIN NORTH AMERICA, LLC
CUSTOMER SERVICE | 1-800-33-PERGO | NA.PERGO.COM/CONTACT-US
Pergo Outlast+ with SpillProtect Limited Warranty for Floor Installations Only
8) These limited warranties do not apply to flooring installed on a concrete subfloor unless a non-recycled (100% virgin resin) 6-mil
polyethylene film vapor barrier with a density of 0.92 lbs/cubic foot and a thickness tolerance of +/- 10% is installed over the concrete
subfloor that emits a water vapor no greater than 5 lbs/1000ft2/24-hr. Pergo FloorMate™ is an acceptable vapor barrier when installed in
accordance with the provided instructions.
9) These limited warranties do not apply to moldings.
10) Installation of flooring that contains any obvious or visible manufacturing defect is not covered by these limited warranties.
11) These limited warranties do not cover any damage that occurs during shipment or installation. These limited warranties do not cover
flooring that has been re-installed in a second location.
How to Make Claims:
Any claim under any of the limited warranties above must be made by contacting your retailer within 30 days after the basis for the claim is
detected. In addition, any claim under any of the limited warranties above must be made before the end of the applicable limited warranty
period. Proof of purchase, including the date of purchase, must be presented to make a claim.
Pergo’s Responsibility:
If Pergo accepts a claim under any of the limited warranties above, Pergo will repair or replace, at its option, the aected Pergo flooring
material only. If Pergo in its sole discretion determines that such repair or replacement is not reasonably achievable, Pergo may choose to
refund the purchase price of the aected Pergo flooring material. If the design for which a claim is made is no longer available, Pergo will
replace the aected floor materials with another Pergo design of equal or greater value at Pergo’s discretion. If the product was professionally
installed, Pergo will cover reasonable labor costs. Upon approval of the warranty claim, Pergo will provide you with instructions on the manner
in which to proceed in order to have your flooring repaired or replaced, and you must comply with such instructions within ninety (90) days
after the claim is approved or your rights under the limited warranty will be deemed waived. The above remedies are the sole and exclusive
remedies for claims on this product. These limited warranties give you specific legal rights, and you may also have other rights which vary
from State to State.
DISCLAIMERS:
PERGO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS PRODUCT.
Pergo disclaims liability for incidental and consequential damages. Some States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
These limited warranties are not transferable. They extend only to the original end-consumer.
Samples, descriptions, and other information concerning the product contained in Pergo catalogs, advertisements, or other promotional material
or statements made by sales representatives or distributors are for general informational purposes only and are not binding upon Pergo. No sales
representatives or distributors shall have any authority whatsoever to establish, expand or otherwise modify Pergo’s warranties.
The provisions of these limited warranties are deemed to be severable and the invalidity or unenforceability of one provision shall not aect
the validity or enforceability of any other provision. These limited warranties constitute the entire agreement of the parties, and no waiver or
amendment shall be valid unless in writing and signed by an authorized representative of Pergo.
Care and Cleaning
Place felt floor protectors under the legs of moveable furniture. Chair casters should be rubber – not plastic or metal. Place walk-o mats at
entrances. Dust mop as primary cleaning method. Occasionally wet mop with water only, using a well wrung out mop; DO NOT pour liquid
directly on floor or use an excessively wet mop that will puddle or leave moisture standing on the floor. If needed, use a solution of 1 cup of
vinegar per gallon of water OR 1/3 cup non-sudsing ammonia per gallon of water. DO NOT use detergents, abrasive cleaners, soaps, waxes or
polishes. A residential steam mop may be used provided the steam is applied to a microfiber pad and not applied directly to the floor. Make
sure to set the temperature of the steam mop to the appropriate setting for laminate floors, or to the lowest setting. Steam mop in the length
direction of the planks only. Use correct hard surface vacuum tools. DO NOT use rotating beater bars, floor scrubbers, jet mops, buers or
similar products. Wipe up spills immediately. DO NOT allow topical moisture to remain on the floor longer than necessary.