Warranty

How to Make Claims:
Any claim under any of the limited warranties above must be made by
contacting your retailer within 30 days after the basis for the claim is
detected. In addition, any claim under any of the limited warranties above
must be made before the end of the applicable limited warranty period.
Proof of purchase, including the date of purchase, must be presented to
make a claim.
Pergo’s Responsibility:
If Pergo accepts a claim under any of the limited warranties above, Pergo
will repair or replace, at its option, the affected Pergo flooring material only.
If Pergo in its sole discretion determines that such repair or replacement is
not reasonably achievable, Pergo may choose to refund the purchase price
of the affected Pergo flooring material. If the design for which a claim is
made is no longer available, Pergo will replace the affected floor materials
with another Pergo design of equal or greater value at Pergo’s discretion. If
the product was professionally installed, Pergo will cover reasonable labor
costs. Pergo can never be held liable and is not responsible for any
secondary damage. Upon approval of the warranty claim, Pergo will provide
you with instructions on the manner in which to proceed in order to have
your flooring repaired or replaced, and you must comply with such
instructions within ninety (90) days after the claim is approved or your rights
under the limited warranty will be deemed waived. The above remedies are
the sole and exclusive remedies for claims on this product. These limited
warranties give you specific legal rights, and you may also have other rights
which vary from State to State.
DISCLAIMERS:
PERGO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS
PRODUCT.
Pergo disclaims liability for incidental and consequential damages. Some
States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
These limited warranties are not transferable. They extend only to the
original end-consumer.
Samples, descriptions, and other information concerning the product
contained in Pergo catalogs, advertisements, or other promotional material
or statements made by sales representatives or distributors are for general
informational purposes only and are not binding upon Pergo. No sales
representatives or distributors shall have any authority whatsoever to
establish, expand or otherwise modify Pergo’s warranties.
The provisions of these limited warranties are deemed to be severable and
the invalidity or unenforceability of one provision shall not affect the validity
or enforceability of any other provision. These limited warranties constitute
the entire agreement of the parties, and no waiver or amendment shall be
valid unless in writing and signed by an authorized representative of Pergo.
Care and Cleaning
Place felt floor protectors under the legs of moveable furniture. Chair
casters should be rubber – not plastic or metal. Place walk-off mats at
entrances. Dust mop as primary cleaning method. Occasionally wet
mop with water only, using a well wrung out mop; DO NOT pour liquid
directly on floor or use an excessively wet mop that will puddle or leave
moisture standing on the floor. If needed, use a solution of 1 cup of
vinegar per gallon of water OR
1
⁄3 cup non-sudsing ammonia per gallon
of water. DO NOT use detergents, abrasive cleaners, soaps, waxes or
polishes. Use correct hard surface vacuum tools. DO NOT use rotating
beater bars, floor scrubbers, steamers, jet mops, buffers or similar
products. Wipe up spills immediately. DO NOT allow topical moisture
to remain on the floor longer than necessary.