Warranty Guide

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RESIDENTIAL HARDWOOD WARRANTY

Limited Lifetime Residential Warranty for PERGO

Hardwood Floors

PERGO Limited Lifetime Warranty

PERGO provides the following lifetime residential warranty to the original purchaser for as long as he

or she owns the ﬂooring. This warranty applies to the ﬁrst owner and the ﬁrst installation of the product

and may not be transferred. The “ﬁrst owner” is the person stated as the buyer on the purchase

document(s). This warranty applies only to ﬁrst quality PERGO brand products purchases made after

the edition date of this warranty. The limited warranty does not cover any damage that occurs during

shipment or installation.

PERGO’s Responsibility:

In the event PERGO determines one or more of the below warranty conditions apply to a claim by the

original Buyer, the Buyer’s exclusive remedy and PERGO’s sole liability on any claim, whether in tort,

contract, or breach of warranty, shall be limited to either (1) the repair or replacement of the defective

PERGO Hardwood ﬂoor for the affected areas only, or (2) the refund of the applicable purchase

price. PERGO HEREBY DISCLAIMS ALL OTHER WARRANTIES WHATSO EVER, EXPRESSED

OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. IN NO EVENT SHALL PERGO HAVE ANY OTHER LIABILITY OR ANY

MONETARY LIABILITY TO THE BUYER IN EXCESS OF THE PURCHASE PRICE OF THE PERGO

HARDWOOD FLOOR. PERGO EXPRESSLEY EXLUDES AND SHALL NOT BE REPSONSIIBLE

FOR INICENTIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. If PERGO shall elect to repair

or replace any defective PERGO Hardwood ﬂoor, then PERGO will supply a new PERGO Hardwood

ﬂoor of the same color and grade, if available. If such PERGO Hardwood ﬂoor is not available or

discontinued, PERGO reserves the right to supply a PERGO Hardwood ﬂoor of similar value

and appearance.

Manufacturing Defects

PERGO hereby warrants to the original owner (“Buyer”) their PERGO hardwood ﬂooring will be free

from manufacturing defects for as long as Buyer owns the ﬂoor. Hardwood is a natural product and may

have naturally occurring variations in grain and color, mineral streaks and knots. The owner/installer of a

PERGO Hardwood ﬂoor must use reasonable selectivity and hold out or cut off objectionable naturally

occurring blemishes prior to installation.

Summary of content (4 pages)

PAGE 1
RESIDENTIAL HARDWOOD WARRANTY Limited Lifetime Residential Warranty for PERGO® Hardwood Floors PERGO Limited Lifetime Warranty PERGO provides the following lifetime residential warranty to the original purchaser for as long as he or she owns the flooring. This warranty applies to the first owner and the first installation of the product and may not be transferred. The “first owner” is the person stated as the buyer on the purchase document(s).
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Finish Warranty Under normal use conditions, PERGO hereby warrants to the original owner (“Buyer”), the factory applied finish of their PERGO Hardwood floor will not wear through or will not lack finish adhesion for as long as the original Buyer owns the floor. Diminished gloss is not considered wear through of the finish.
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Building Settling or Uneven Subfloor — Building settling or uneven subfloors are considered to be part of the pre-installation inspection process. Do not install PERGO Hardwood flooring if these situations exist. This PERGO limited warranty does not cover damage or defects caused by settling or uneven subfloors. Improper Installation — PERGO Hardwood floors must be installed in strict accordance with PERGO’s written installation instructions.
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How to Make Claims: Any claim under the limited residential warranty above must be made by contacting your retailer immediately after the basis for the claim is detected. In addition, any claim under the limited residential warranty must be made before the end of the applicable limited warranty period. Proof of purchase, including date of purchase, must be presented to make a claim.