Warranty

How to Make Claims:
Any claim under the limited residential warranty above must be made by contacting your retailer
immediately after the basis for the claim is detected. In addition, any claim under the limited residential
warranty must be made before the end of the applicable limited warranty period. Proof of purchase,
including date of purchase, must be presented to make a claim. This warranty is conditional based
upon 1) Lowe’s receipt of notice from the Buyer; 2) PERGO’s receipt of notice from Retailer of the
alleged defect prior to the expiration of the limited warranty period; and 3) evidence the PERGO
Hardwood floor is not subject to any of the limitations described above.
Your Obligation to PERGO — As the Buyer of PERGO Hardwood flooring, you agree to follow all
installation, care and maintenance directions as related to the PERGO Hardwood flooring. You also
agree to allow PERGO the opportunity to repair any claimed defects. PERGO must be given the
opportunity to inspect the flooring installation prior to any removal or repair that will be submitted
for warranty coverage. The original proof of purchase must be supplied along with a warranty
claim submission.
Care and Cleaning
Place felt floor protectors under the legs of movable furniture. Chair casters should be rubber—not
plastic or metal. Place walk-off mats at entrances. Dust mop or damp mop only. NO wet mopping.
Do not use abrasive cleaners, detergents, soaps waxes or polishes. Use correct hard surface vacuum
tools. Do not use rotating beater bars, floor scrubbers, steamers, jet mops or similar products. DO NOT
allow liquids to stand on the floor. Wipe up spills immediately. DO NOT allow moisture to be on the
floor for longer than 30 minutes.
PERGO and successors or assigns
Warranty Version March 2016