Warranty Guide

1792ES | 01/2021 | PAGE 1 OF 3
PERGO® IS MANUFACTURED AND DISTRIBUTED BY UNILIN NORTH AMERICA, LLC
CUSTOMER SERVICE | 1-800-33-PERGO | NA.PERGO.COM/CONTACT-US
Pergo TimberCraft + WetProtect Limited Warranty for Floor Installations Only
Pergo TimberCraft + WetProtect Limited 6-Month Manufacturing Warranty
Pergo, LLC (“Pergo”) provides a limited warranty to the original purchaser for six (6) months from the date of purchase covering any
manufacturing defects in the flooring.
Pergo TimberCraft + WetProtect Limited Lifetime Residential Warranty
Pergo provides the following limited lifetime residential warranty to the original purchaser for as long as he or she owns the flooring: (1) the
laminate surface will not wear through; (2) the floor will not fade due to sun or artificial light; (3) the floor will not stain; (4) the floor will
not be damaged due to wet mopping or everyday household spills; (5) the joint will remain secure under normal use conditions; and (6)
the subfloor layer immediately below the laminate floor will not be damaged due to wet mopping or everyday household spills penetrating
properly installed joints. Subfloor damage is defined as visible mold or mildew growth on the surface of a concrete or wood subfloor
due to topical moisture penetrating a properly installed joint, as well as any rot or decay of a wood subfloor caused by topical moisture
leaking through the joint system. In all cases, subfloor damage must be the result of topical moisture leaking through a properly installed
joint. Subfloor damage originating from moisture underneath the installed floor, or penetrating around the perimeter of the installation, is
excluded.
This limited warranty is subject to the conditions described in the “Conditions” section below and does not apply if used in any commercial
setting.
Pergo TimberCraft + WetProtect Limited 10-Year Light Commercial Warranty
Pergo provides the following limited light commercial warranty to the original purchaser for 10 years from the date of purchase that: 1) the
laminate surface will not wear through; 2) the floor will not fade due to sun or artificial lights; and 3) the floor will not stain. This limited
warranty is subject to the conditions described in the “Conditions” section below and only applies if used in one of the following
commercial areas:
Retail: Entryways*, Sales Floor/Showroom, Checkout, Breakrooms, Dressing Rooms, Oces, Storage Rooms
Doctors’ Oces: Entryways*, Lobbies, Waiting Rooms, Hallways, Nurses Stations, Oces, Breakrooms, Storage Rooms
Hotels: Entryways*, Lobbies, Hallways, Guest Rooms, Conference/Meeting Rooms, Kitchenettes, Lounges, Oces
Oces: Entryways*, Lobbies, Hallways, Oces, Conference/Meeting Rooms, Breakrooms
Restaurants: Entryways*, Lobbies, Hallways, Oces
Educational: Entryways*, Lobbies, Hallways, Oces, Classrooms, Storage Rooms, Residence Halls, Common Areas
Multi-family Housing: Entryways*, Lobbies, Common Areas, Hallways, Oces, Storage Rooms, Individual Housing Units
*Walk-o mats are required at all entryways.
All areas must be assessed prior to installation of flooring to determine if other surface measures need to be taken or conditions addressed,
including, but not limited to, requirements for static control, state health and building codes, slip resistance, high-impact trac and
moisture/water exposure. Other than the specific warranty identified above, Pergo provides no additional warranties and Pergo does not
warrant that any of the uses identified above are in compliance with any applicable building, health, inspection, and/or other municipal
regulations or codes. Pergo is not responsible for usage that is not in compliance with any regulation or code. Proper assessment of location
and usage must be applied. Contact your Pergo representative for questions on performance in specific locations.