Warranty Guide

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2018_02_13_TIM_WP_WAR

PERGO TimberCraft + WetProtect Limited Warranty for Floor Installations Only

Pergo, LLC (“Pergo”) provides the following limited lifetime residential warranty to the original purchaser for as

long as he or she owns the ﬂooring: (1) the laminate surface will not wear through; (2) the ﬂoor will not fade due to sun

or electrical light; (3) the ﬂoor will not stain; (4) the ﬂoor will resist damage from moisture due to wet mopping and

everyday household spills; and (5) the joint will remain secure under normal use conditions. This limited

warranty is subject to the conditions described in the “Conditions” section below and does not apply if used in any

commercial setting.

Pergo TimberCraft + WetProtect Limited 6-Month Manufacturing Warranty

Pergo provides a limited warranty to the original purchaser for six (6) months from the date of purchase covering any

manufacturing defects in the ﬂooring.

The Pergo TimberCraft + WetProtect Limited 6-Month Manufacturing Warranty is made subject to the

following condition:

This limited warranty does not cover any damage that occurs during shipment or installation.

Pergo TimberCraft + WetProtect Limited 10-year Light Commercial Warranty

Pergo provides the following limited light commercial warranty to the original purchaser for 10 years from the date of

purchase that: 1) the laminate surface will not wear through; 2) the ﬂoor will not fade due to sun or electrical lights;

and 3) the ﬂoor will not stain. This limited warranty is subject to the conditions described in the “Conditions” section

below and only applies if used in one of the following commercial areas:

Retail: Entryways*, Sales Floor/Showroom, Checkout, Breakrooms, Dressing Rooms, Ofﬁces, Storage Rooms.

Doctor’s Ofﬁces: Entryways*, Lobbies, Waiting Rooms, Hallways, Nurses Stations, Ofﬁces, Breakrooms, Storage Rooms.

Hotels: Entryways*, Lobbies, Hallways, Guest Rooms, Conference/Meeting Rooms, Kitchenettes, Lounges, Ofﬁces.

Business Ofﬁces: Entryways*, Lobbies, Hallways, Ofﬁces, Conference/Meeting Rooms, Breakrooms.

Restaurants: Entryways*, Lobbies, Hallways, Ofﬁces.

Educational: Entryways*, Lobbies, Hallways, Ofﬁces, Classrooms, Storage Rooms, Residence Halls, Common Areas.

Multi-family Housing: Entryways*, Lobbies, Common Areas, Hallways, Ofﬁces, Storage Rooms, Individual

Housing Units.

*Walk off mats are required at all entryways.

All areas must be assessed prior to installation of ﬂooring to determine if other surface measures need to be taken or

conditions addressed, including, but not limited to requirements for static control, state health and building codes, slip

resistance, high impact trafﬁc and moisture/water exposure. Other than the speciﬁc warranty identiﬁed above, Pergo

provides no additional warranties and Pergo does not warrant that any of the uses identiﬁed above are in compliance

with any applicable building, health, inspection, and/or other municipal regulation or codes. Pergo is not responsible

for usage that is not in compliance with any regulation or code. Proper assessment of location and usage must be

applied. Contact your Pergo representative for questions on performance in speciﬁc locations.

The Pergo TimberCraft + WetProtect Limited Lifetime Residential Warranty and Limited 10-Year Light Commercial

Warranty are made subject to the following conditions:

1. The ﬂoor must be installed properly in accordance with Pergo installation instructions. The instructions should

be obtained through a retailer or at 1-800-33-PERGO (1-800-337-3746) or www.pergo.com. Proper installation

includes, but is not limited to, the following:

• A moisture test must be performed to determine if excessive moisture exists in the subﬂoor.

• When using a calcium chloride moisture test for concrete subﬂoors (ASTM 1869), values must be ≤ 5

lbs/1000ft2/24hr or <80% RH with an in situ probe (ASTM F2170).

• A polyethylene ﬁlm vapor barrier is not required over wood subﬂoors. Moisture readings of wood subﬂoors must

be ≤12% throughout the entire installation.

• For planks without attached underlayment, install over a single layer of underlayment appropriate for laminate

ﬂoors.

• For planks with attached underlayment, it is acceptable to install Pergo Gold underlayment (Lowes Part # 670312)

prior to ﬂooring installation if desired. Make sure to follow the Pergo Gold installation instructions, taking special

care to seal all foam edges with sealing tape and repair all rips and perforations in the underlayment vapor barrier

prior to ﬂooring installation. A separate vapor barrier should not be used in conjunction with Pergo Gold.

Summary of content (5 pages)

PAGE 1
PERGO TimberCraft + WetProtect Limited Warranty for Floor Installations Only Pergo, LLC (“Pergo”) provides the following limited lifetime residential warranty to the original purchaser for as long as he or she owns the flooring: (1) the laminate surface will not wear through; (2) the floor will not fade due to sun or electrical light; (3) the floor will not stain; (4) the floor will resist damage from moisture due to wet mopping and everyday household spills; and (5) the joint will remain secure under norma
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PERGO TimberCraft + WetProtect Limited Warranty for Floor Installations Only • The entire perimeter of the installation must be sealed with 100% silicone sealant. All expansion spaces must be filled with 3/8" compressible PE foam backer rod and covered with 100% silicone sealant. Apply 100% silicone sealant to all moldings at the point of contact with the flooring surface. Apply silicone sealant at all connections to doorframes or any other fixed objects.
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PERGO TimberCraft + WetProtect Limited Warranty for Floor Installations Only DISCLAIMERS: PERGO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS PRODUCT. Pergo disclaims liability for incidental and consequential damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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PERGO TimberCraft + WetProtect Limited Residential Warranty for Wall Installations Only Pergo, LLC (“Pergo”) provides the following limited lifetime residential warranty to the original purchaser for as long as he or she owns the product in its original installation: (1) the laminate surface will not fade due to sun or electrical light; and (2) the laminate surface will not stain. These limited warranties are subject to the conditions described in the “Conditions” section below.
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PERGO TimberCraft + WetProtect Limited Residential Warranty for Wall Installations Only DISCLAIMERS: PERGO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS PRODUCT. Pergo disclaims liability for incidental and consequential damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.