User's Manual

19
Owner’s Guide PWF-100
Troubleshooting
Pairing Collar Failed! Ensure that the PetLink
™
collar battery was fully charged before
fi rst use.
These steps must be done in sequence:
Unplug and again plug in the SmartStation
™
. Press any key.
Insert battery in PetLink
™
Collar. Ensure that the (+) is facing out.
The positive side will have the indented ring around the top.
Calibration Failed! Jiggle the PetLink
™
collar while holding to ensure the units are
sending continuous stream of data.
Before calibrating to 3, 6 or 12 feet, try walking 10 paces away
and returning each time to the distance you are attempting to
calibrate.
Choose another location with less interference.
SmartStation
™
distance
does not exactly match
the distance to the
PetLink
™
collar.
The distance indicated on the SmartStation
™
is accurate to ap-
proximately 3 feet or one meter provided the unit was properly
calibrated.
Attempt calibration process again.
SmartStation
™
screen is
frozen or I can’t get out of
the calibration mode.
With the end of a paper clip, press the RESET button located in
the hole on the upper right of the back of the SmartStation
™
. The
SmartStation
™
will shut off. Press and hold the center red button
on the key pad to turn on.
The system is behaving
erratically!
Recharge the PetLink
™
collar battery and ensure to charge
before fi rst use.
Check for large metal objects such as cars, sheds, metal doors,
studs or siding. Relocate SmartStation
™
away from objects that
can interfere.
PetLink
™
collar will
“tone” but there is no
stimulation.
Change the Stimulation setting in the setup menu to levels 1 – 8.
The factory setting is 0 or tone only for training purposes.
How do I stop the LOST
RECEPTION alarm when I
recharge the battery?
Press and hold the center button on the SmartStation
™
keypad to
cancel audible alarm.
My PetLink
™
Collar Bat-
tery only lasts 12 hours.
Ensure that your SmartStation
™
is always on. If the PetLink
™
col-
lar has the battery installed and the SmartStation
™
has no power,
the collar battery life will be signifi cantly reduced.
SmartStation
™
won’t turn
on.
Press and hold the center SELECT button for 3 seconds. Check
power outlet.