Instructions / Assembly

37
Trouble Shooting
Please check the following problems/solutions before contacting our service center.
PROBLEMS POSSIBLE CAUSE SOLUTIONS
Burner won’t light after turning
and pushing the knobs
Electrode deposited with cooking
residues
Use clean swab and alcohol to
clean
Electrode damaged Replace electrode
Electrode wires are loose or fall
off
Reconnect or replace with new
Electrode assembly with wires
Orifice blocked Check the orifice for blockage
Wire is shorting
Replace with new Electrode
assembly with wires
Burner can’t light by match
No Gas
Open the LP tank valve / Replace
LP tank
Gas flow is not smooth Clear burner tubes
Incorrect assembly between
burner and valve
Re-assemble them
Yellow or orange flame, with gas
odor
Incomplete combustion
Call our customer service center
at 1-888-287-0735
Low heat with knob in “hi”
position
Gas hose bent or kinked Smoothen it
Burner or orifice blocked. Clear them
Low gas pressure Call the gas dealer
Grill not preheated Preheat the grill for 15 minutes
Flare-up
Excessive meat fat Cut off the fat before grilling
Over high temp Adjust it
Grease deposit Clean it
Flame out Over high winds Find a less windy place
Flame lifting Over high gas pressure Call the gas dealer
Flashback Burner port blocked Clean burner port
Grase fire Grease accumulated in food
Turn off knobs and LP tank valve.
Leave lid open and let fire burn
out. Clean the grill after cooling