Troubleshooting Guide
4. Tap and hold down your finger on the Petcube Bites icon on the next step for 
about 10-15 seconds until it takes you to the next step (make sure you don’t move 
your finger while you’re holding it down).
5. Now, slide left to step 2 in the Petcube app and make sure the light on the 
camera blinking green.
6. Slide left again to step 3 in the Petcube app and press 'Connect to Petcube 
network'.
77. Wait for the app to exchange data with the Petcube Camera and scan for 
available Wi-Fi networks.
8 . Select your home Wi-Fi network from the list, put in your network password and 
hit 'Connect'. 
If 
If you don't see your home network on the list or if you're using a hidden network, 
connect to your home Wi-Fi by pressing 'Connect manually', then enter your 
network name and password and hit 'Connect' (keep in mind that it is case 
sensitive).
Once the LED light on your Petcube camera changes to solid white, you are ready 
to play with your Petcube.
3
‘Oh bummer’ setup error
If during setup you're getting an 'Oh Bummer' error message, turn your Petcube 
Bites off and back on, wait up to 1 minute until it boots up and starts blinking and 
start the setup process over again.
If 
If you are still having issues with setup, try to perform a factory reset on your 
device: find the reset pin that came with your Petcube Bites, locate the small hole 
below the USB port on the left side of your Petcube Bites, insert the reset pin, and 
hold it down for 8 seconds until Petcube Bites makes a sound. Release it and wait 
until the camera boots up and starts blinking green. Then, open the Petcube App, 
go to the 'Home' tab, select 'connect your device' and follow the steps on the 
screen.







