User Guide
WHAT INFORMATION IS DISPLAYED ON THE DASHBOARD?
The three horizontal striped icon on the top left of the app is where you access your Petnet
Settings. In your settings, you can edit your account email and password, connect compatible
apps, edit notifications, and contact Customer Support.
The small Circle to the top right of the homepage is your Remote Feed option. You can feed any
portion from anywhere as long as your feeder is online by using this feature.
The circle around your pet’s photo shows your feeding progress as it relates to your pet’s daily
budget. (For example, if you have 2 feeds per day and you’ve already completed the first one, the
progress circle would show that you’re halfway there.)
The area below is a numerical summary of that same information and shows you the number of
feeds, cups, and calories that you’ve served for that particular day.
WHAT DO THE LIGHTS MEAN ON MY SMARTFEEDER BASE?
If you see a purple light around the Manual Feed button on the base of your feeder, this means
there’s been a disconnection between your Wi-Fi and the SmartFeeder, and your feeder is
offline. Try restarting your router and letting it connect. If you’ve restarted your router but your
SmartFeeder is still offline, please contact our Customer Support Team at support@petnet.io or
at (855) 738-4650.
If you see a white light around the Manual Feed button on the base of your feeder, this means
that your SmartFeeder is online and successfully connected to your Wi-Fi, and everything is
good to go!
WHAT DOES THE BLINKING LIGHT ON MY SMARTFEEDER BOWL MEAN?