User Guide

Light-green LED blink
This means the bowl is ready to attempt the syncing process. The bowl lights should stop while the
phone flashes white over the sensors on the left side of the LED Strip. If this flashing green light remains
on during the phone pairing process, please contact our Customer Support Team at [e-mail]
or at [phone].
Long Red/ two short red LED blinks
This means that the attempt to connect was successful however, the bowl is recognizing 5GHz network
name or the Password or Network name was entered incorrectly.
Long red/ three short red LED blinks
This means the attempt to connect was successful however, the bowl is recognizing an incorrect
network password only. Please check to ensure that your password casing was input correctly.
Dark green LED blink
This means your bowl is successfully connected to your Wi-Fi.
WHY ISN'T MY SMARTFEEDER CHARGING?
Steps to check for charging issues.
1. Using the release latch, remove the bowl from the feeder base. Look inside the feeder
base on the bottom right for 12 gold connection pins. If you see any pins that look
“stuck” pushed in or damaged/ bent, contact our Customer Support Team at
[e-mail] or at [phone]. If not, continue to the next step.
2. While your bowl is out of the feeder base, power cycle the bowl, then plug the micro
USB cord directly into the back of the bowl. Wait for LED lights to flash. If the lights
flash, this means that your bowl is receiving power.
3. Slide the bowl back into the feeder base carefully while pressing on the release latch.
Look in the back of the feeder base for what would appear to be a damaged Micro-USB
port. If you see a damaged Micro-USB port, contact Customer Support.
WHY AM I GETTING NUMEROUS LOW BATTERY WARNINGS?