The World’s Only Self-Flushing, Self-Washing Cat Box™ YOUR GUIDE to SUCCESSFUL OPERATION of the CATGENIE 12O Check catGenie.com for Manual updates TIP: Watch Video of What to Expect During Cleaning at CatGenie.com © 2010 PetNovations, Inc.
IMPORTANT SAFETY INSTRUCTIONS To Prevent Risk of Fire, Electric Shock, or Injury to People and Pets. TO PREVENT FIRE or shock hazard, do NOT expose the ON OPERATION CatGenie Processing Unit to rain or sources of splashing water. Do NOT operate the CatGenie with wet hands. Before connecting the CatGenie to the power source, be sure to read this manual.
My CatGenie Serial Number Serial Number is on the back of the Processing Unit. 12O OWNER’S GUIDE TABLE OF CONTENTS CUSTOMER SUPPORT Please call or email Customer Support if you see visible damage to your CatGenie or if you have cat adjustment problems. We are happy to assist you with ANY question or issue that you may have concerning your CatGenie. Safety Instructions.............................................2 CatGenie Specifications….....…........................2 Customer Support….....….............
ANATOMY OF THE CATGENIE 12O Control Panel Use to program Start Cycle. Beeps & Blinks warn of errors Genie Eyes Sees when cat is in the Bowl. Won’t start Cycle for 10 minutes SaniSolution 12O Cartridge Dispenses exact amount of sanitizing fluid Hopper Cover Store GenieHand, Hides Hopper Hopper Chamber where Impeller macerates waste Processing Unit Genie Hand It’s the CatGenie Brain. Holds motors, solution pump unit, electronics Multi-functional tool scoops solids.
SaniSolution Smart Cartridge CATGENIE FAQs Hopper Cover Processing Unit GenieEyes Cat Sensor GenieHand Brim Bowl Hopper, Impeller, Red Drain Washer Water Sensor Genie Scrubber Base Genie Water Supply Line Genie Electric Cord Genie DrainHose www.catGenie.com 5 IS THE SANISOLUTION CLEANER SAFE FOR MY CAT? Yes, SaniSolution is safe for cats. Its ingredients are like those used by veterinarians to disinfect their operating areas. Liquid in the Cartridge is highly concentrated.
CONTROL PANEL Your CatGenie communicates with BEEPS & BLINKS. CARTRIDGE LED INDICATOR Lights when Cartridge has 10 Cycles left. Stays lit until Cartridge is empty and replaced. Blinks if 6 non-empty Cartridge is removed. CARTRIDGE LEVEL CHECK LEDs & BUTTONS Tell how many wash cycles remain. Press and Release both BUTTONS. LEDs light under the 7 10+ to 100+ panel. AUTO SETUP BUTTON Use to Program CAT ACTIVATION OR to Pre Set • TIMES of day you want to clean • NUMBER of cleans per day.
ABOUT CAT ACTIVATION With Cat Activation, the CatGenie cleans 10 minutes after your cat does his business. If another cat needs to use the potty, the Unit resets and delays for another 10 minutes, etc. The Unit will not start if a cat is using it. The Genie Eyes watch for that. When set for CatActivation, the Cartridge switches from 120 doses of SaniSolution to 240 doses. Because CatGenie cleans and flushes the mess immediately, it needs less Solution per wash.
AUTO SETUP TIME EXAMPLES. If you want it to run once a day at 8:15am... program it at 8:15am 3 times a day at 6am, 2pm, 10pm... program at any of those times 4 times at 7am, 1pm, 7pm, 1am. Program at any of those 4 times MORE ABOUT AUTO START What’s the best time to run your CatGenie? Cats usually defecate within half an hour after eating a main meal. Cat experts tell us that cats sleep 15 to 20 hours a day (70% of their day). Keep a schedule of your cat’s behavior.
KEEP FILLED TO THIS LEVEL WASHABLE GRANULES never need changing. While the Washable Granules never need changing, they do need to be replenished. Just add Granules when the amount falls below the fill-level line, which is indicated by an indentation inside the Bowl. It is important to keep the Granules filled to that level. Always have an extra package of Washable Granules on hand. WARNING: NEVER, under any circumstances, use or mix cat litter with the Washable Granules in your CatGenie.
SETUPS. See Simple Setup Guide for Complete Directions. 2 1 1 5 4 3 2 3 4 5 LAUNDRY or UTILITY ROOM BATH or POWDER ROOM 1. Turn off the laundry’s cold-water supply valve. 2. Unscrew your washing machine’s cold-water supply hose from its valve. 3. Attach washer hose to supplied 3/4” T-Adapter, then screw the Adapter onto the cold-water valve. 4. Screw the Genie Water Line onto the T-Adapter, then turn on cold water. 5. Put Genie DrainHose into Washer’s waste pipe with Washer’s drain hook.
HOW TO GET INSIDE YOUR CATGENIE if you need to replace a part. To take apart your CatGenie, move the CatGenie away from the wall. Keep the DrainHose in the toilet or drainpipe. Take off the Hopper Cover. Remove the Processing Unit and place it upright on a towel on the floor. Lean the Unit securely against the wall. Unclip the GenieHand. Push Arm and Clip back into the opening. To remove Brim, push on Black Button for leverage as you pull up the Brim back. Put aside.
TROUBLE SHOOTING. TIP: To avoid 90% of problems, set your CatGenie on Cat Activation. If you have a 1, 2, 3, or 4 Error, a Beep sounds the Error number. The Error LED lights and the number LED lights which Error. Both lit LEDs alternate blinks. Example: 2 beeps, #2 LED & Error LED lit, means you have an Error 2. You could also have a problem that is not indicated by an error LED or BEEP. SEE & LISTEN for WHICH ERROR. OBSERVE SYMPTOMS. Press START to Stop Beeps. ERROR 1. Hear Beeps, Error LED & LED 1 lit.
ERROR 3. Hear Beeps. Error LED & LED 3 lit. Cycle Complete. CatGenie is not draining. CAUTION: Before fixing, feel whether the Washable Granules are WET, DAMP or DRY. Follow A, if Granules are DRY • Follow B, if Granules are WET or DAMP A: GRANULES ARE DRY but not washed. CAUSE: Cycle ran without water because the Water Sensor is crusted with lime. It reads the lime deposit as if it was water. Simple Solution: Remove Processing Unit. Pull the Sensor ends up from the top of the Brim.
WATER OR DRAINAGE PROBLEMS. NO ERROR INDICATED. 5. CLEAN WATER is around the Base of the CatGenie. Granules are DRY. A: TURN OFF Laundry or Bathroom Water Supply Line. Unplug CatGenie. Wait 5 minutes and wipe up the water. Search for the highest wet point for the source of the leak. Tighten all plastic knobs by hand. Tighten all metal-to-metal connections with a wrench. Turn the water back on. If you see a leak, shut off the water, wait 5 minutes, and retighten the connection that drips.
POWER PROBLEMS: NO ERROR INDICATED 10. YOU PRESS START BUTTON and CatGenie BEEPS/BLINKS and/or WON’T START. A. You may have pressed the START/PAUSE BUTTON too fast or too lightly. Firmly Press the Button again and release. CatGenie answers with a Beep and should start a Cycle. If nothing happens, you may have a power problem. See #11 below. B. You pressed Start, the Child Lock LED Blinks and Unit Beeps. Unit is in Child Lock Mode.
CATGENIE MAINTENANCE To keep your CatGenie running smoothly and to prevent problems like those seen on pages 12 through 15, and on 17 and 18, take these simple precautions. A. PUSH BUTTON MAINTENANCE TIP: RUN ON CAT ACTIVATION Tests prove that CatGenie performs 1O times better on it than other settings and requires less maintenance. See Page 7 for setting. How easy is this? Pop in the Machine Maintenance Cartridge.
2 STEPS to CLEAR a CLOG Start with STEP 1. If not successful, go to STEP 2, page 18. Or please call our service reps in Pennsylvania who will happily guide you to success. Remove Processing Unit Hose under the Base STEP 1 Need Professional Help? Call us at 888-735-3927 Have your serial # ET 9a-11p WD 10 a-7p WE A. Remove Hopper Cover. Pull the Processing Unit up and out of its slot. Rest it upright on a towel against the wall. Now uncoil the DrainHose from under the Base.
BEFORE TAKING STEP 2, take your CatGenie apart. 1) Remove Hopper Cover and Processing Unit. Rest Unit on a towel. Lean it against a wall. 2) Unclip the GenieHand. 3) Push its Clip though the Brim. 4) Remove Brim by pushing on Knob for leverage. Pull up back 5) to release Brim from Base. STEP 2. CLEAN THE HOPPER INSIDE & OUT... fresh water Intake wastewater drain TIP: This part is messy. Wear gloves. Pull out Hopper.
CATGENIE TECH Only go here if directed from the Trouble Shooting pages or when on the phone with a Customer Service Representative. CatGenie Tech has 6 Component Modes, which enable you to check if your CatGenie functions work or not. It also has 2 Test Modes. By pushing the 2 Buttons on the Control Panel as directed, you can easily find what ails your CatGenie. Read before proceeding. If you have any questions or are confused, please call us at 1-888-735-3927. Have your Serial # handy.
FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interferences in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
