Warranty

PROPER PRODUCT USE: This product is designed only for use with domesticated
animals; do not use this product for any other purpose. However, the specific temperament
of your animal may not work with this product. We recommend that you do not use this
product if your animal is aggressive. If you are unsure whether this product is appropriate for
your animal, please consult with your veterinarian or certified trainer before you use this product.
Please see the instruction manual for additional important information.
WHAT IS NOT COVERED: This non-transferrable limited warranty does not provide
protection against, and PetSafe will have no liability under this non-transferrable limited
warranty for any damage to or defects in the products caused by any animal, loss of product(s),
failure, defect or damage caused by events and situations beyond normal residential exposure
conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper
installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe
accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage,
attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration,
defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or
other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew,
or exposure to harmful chemicals and any other cause not involving manufacturing defects in the
PetSafe product.
Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses
whatsoever in connection with the removal, repair or installation of either the original or
replacement component(s) relative to in-ground fence installation, kennel installation, pet door
installation and other permanent, semi-permanent, or fixture type installations on the retail
consumer purchaser’s property.
REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to
www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to
obtain warranty coverage. Please keep this information in a safe place.
MAKING A WARRANTY CLAIM: To obtain warranty service, call the PetSafe Customer
Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New
Zealand, 0800 543 054.
Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or
refurbished part. This non-transferrable limited warranty will then apply to either the new or
refurbished part for the remainder of the original non-transferrable limited warranty period.
DISCLAIMERS: Replacement as provided under this non-transferrable limited warranty is the
exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the
refurbished or replaced part is covered.
This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe
expressly disclaims and excludes all other warranties, express or implied, including without
limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also