Installation Guide

20 Customer Care Center 1-800-732-2677
Frequently Asked Questions
Is the stimulation safe for
my pet?
:
While the stimulation is unpleasant, it is harmless to your pet.
Electronic training devices require interaction and training from the
owner to achieve desired results.
How old does a pet have to
be before using the Remote
Trainer?
:
Your pet should be able to learn basic obedience commands such
as “Sit” or “Stay” and be at least 6 months old before using the
Trainer. The Receiver Collar may be too large for dogs under
8 lbs (3.6 kg).
Once my pet is trained and has
been obeying my commands,
will he have to continue to
wear the Receiver Collar?
:
Probably not. He may need to wear the Receiver Collar from time
to time for reinforcement.
How long can I continuously
deliver stimulation to my pet?
:
The maximum amount of time you can press a Stimulation
Button and deliver stimulation to your pet is 10 seconds. After 10
seconds, the Handheld Remote will time-out, and the button must
be released for 5 seconds and pressed again.