Installation Guide
4 Customer Care Center 1-800-732-2677
NOTE: The Big Cat Door can be installed in most doors and walls. Installation in thinner or thicker
applications may not require the plastic core covers and tunnel support. Additional skills, tools and materials
(such as wood framing and hardware) may be required. It is not possible to cut holes in tempered or double
pane glass except at the time of manufacture. Consult a professional glazier or glass manufacturer to install
the pet door in a glass door or window.
Want Professional Installation Help?
Invisible Fence
®
Brand installers (where available) may come to your home and install your new PetSafe
®
Pet
Door for an additional cost. Contact the Customer Care Center at 1-877-866-DOGS (3647) or visit the
website at www.invisiblefence.com for more information.
Key Definitions
• Outer Frame Size: Overall pet door dimensions
• Cut-Out Size: Dimensions of opening cut in homeowner’s door for proper t and pet door installation
• Flap Opening Size: Usable flap size for pet to enter and exit through pet door
• Interior Frame: Pet door frame on the inside of home; frame with ap and 4-way lock
• Exterior Frame: Pet door frame on the outside of home
• Plastic Core Covers: Plastic pieces that cover the cut-out or “core” of the homeowner’s door
• 4-Way Lock: Red knobs on sides of interior frame used to control the pet’s access to the pet door
• Screw Guide: Plastic tube that helps guide the screw through the screw hole from the interior frame
to the exterior frame
• Tunnel Support: U-shaped piece that holds the plastic core covers to create a tunnel between the interior
and exterior frames
Installation in Non-Glass Doors
Determine Pet Door Location
1A Measure and mark your pet’s shoulder height on
the interior side of door.
1B Determine location for the pet door. Draw a
vertical center line through the shoulder height line
using a level.
Prepare Door
2A Remove door by removing door hinge pins.
2B Place on a raised level surface such as saw
horses. Place interior side of door facing up.
Helpful Tip: Clamp down the door to prevent it
from moving.
Note:
The Pet Door can be installed with the
door hanging based on your skill level.
Step
1
1A
1B
NOTICE
If homeowner’s door or other application is
not level, the pet door must be marked level to
swing prope
rly.
Step
2
2A
2B