Warranty
Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in
connection with the removal, repair or installation of either the original or replacement component(s) relative to in-
ground fence installation, kennel installation, pet door installation and other permanent, semi-permanent, or xture type
installations on the retail consumer purchaser’s property.
REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to
register your purchase. A sales receipt from an authorized dealer of PetSafe products shall be required to obtain warranty
coverage. Please keep this information in a safe place.
MAKING A WARRANTY CLAIM: To obtain warranty service, call the PetSafe Customer Care center. In the United States
or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.
Pursuant to this non-transferable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-
transferable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-
transferable limited warranty period.
DISCLAIMERS: Replacement as provided under this non-transferable limited warranty is the exclusive remedy of the
consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.
This non-transferable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes
all other warranties, express or implied, including without limitation, the warranties of merchantability and tness for a
particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect,
special or any other damages arising out of or connected with the purchase, use or misuse of this product or for the
breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities
from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express
or implied warranties.
Furthermore, PetSafe will not be liable for any loss, damage or injury resulting from delay in delivery of replacement parts
or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.
GOVERNING LAW: This non-transferable limited warranty shall be governed by the law of the State of Tennessee, U.S.A.,
and by the laws of the United States of America, excluding their conicts of laws principles. Furthermore, the United
Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to
this non-transferable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee.
These warranties give you specic legal rights, and you may also have other rights that vary from state to state or country
to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
PUMP WARRANTY: Fountain replacement pumps when purchased individually have a 90-day warranty.
NYLON PRODUCT WARRANTY: All nylon products can be replaced as a one time courtesy for a $7.95 chew fee.
Contact Customer Care to ask about a replacement.
Effective January 1, 2010
For purposes of this limited warranty, “PetSafe Certied Refurbished Products” means buy-back products, returned
products, pre-owned products, and/or scratch & dent products that PetSafe has:
• Fully tested
• Refurbished by replacing any defective modules identified during testing
• Thoroughly cleaned and inspected
• Repackaged (including appropriate manuals, probes, wire, new boxes, etc.)
• Re-inspected prior to being sold