FREEroROAM WIRELESS FENCE™ RECEIVER COLLAR protect. teach.
1-800-732-2677
Thank you for choosing PetSafe® brand. You and your pet deserve a companionsh ip that includes memorable moments and a shared understandin g together. Our products provide you with the tools and technologies to successfully train your pet. If you have any questions about our products or training your pet, please visit our website at www.petsafe .net or contact our Customer Care Center at 1-800-732-26 77. To get the most protection out of your warranty, please register your product within 30 days at www.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as "We" or "Us". Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
NOTICE NOTICE is used to address safe use practices not related to personal injury. AWARNING • Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer. • Risk of explosion if battery is replaced by an incorrect type.
CAUTION This PetSafe® Free to Roam Wireless Fence rM system is NOT a solid barrier. The system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to Static Correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary.
• Avoid leaving the collar on your pet for more than 12 hours per day. • When possible reposition the collar on the pet's neck every 1 to 2 hours. • Check the fit to prevent excessive pressure; follow the instructions in this manual. • Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts. • When using a separate collar for a lead, don't put pressure on the electronic collar. • Wash your pet's neck area and the contacts of the collar weekly with a damp cloth.
CAUTION These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.
• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points. • To prevent an unintended correction, remove the Receiver Collar from your pet when indoors. • Never remove power from the system when the collar is on the pet. This may activate the Receiver Collar. NOTICE • To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the Static Correction on the Receiver Collar back to level 1 tone only. www. petsafe.
How the System Works The PetSafe® Free to Roam Wireless Fence TM system has been proven safe, comfortab le, and effective for pets over 5 pounds. The system works by transmittin g a radio signal up to 90 feet in all directions. You temporari ly define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
Receiver Collar: Receives the radio signal from the Transmitter. Mode Button: Turns Receiver ON/OFF and adjusts the level of Static Correction your pet receives outside the Pet Area. Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also serves as a low battery indicator. Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone. Mode Button Contact Point www.petsafe.
Step 1 - Prepare the Receiver Collar Your Receiver Collar comes with short Contact Points installed. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (1A). Check tightness weekly. To Insert and Remove the Receiver Collar Battery Note: Do not install the battery while the Receiver Collar is on your pet. This Receiver Collar utilizes a replaceable PetSafe® battery (RFA-67).
Note: Before replacing the battery, discharge all power by holding the Mode Button at least 30 seconds until the LED is no longer illuminated. A replacement PetSafe® battery (RFA-67) can be found at many retailers. Contact the Customer Care Center at 1-800-732-2677 or visit our web site at www.petsafe.net to locate a retailer near you. 1C 1A AWARNING Risk of explosion if batteries are replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in fire, or expose to water.
Turning the Receiver Collar ON Press and hold the Mode Button continuously for 5 seconds {1 D) The green or red Receiver Indicator Light will turn ON for 5 seconds {1 E) to indicate battery status, followed by the red Receiver Indicator Light flashing the Static Correction Level Settings. Turning the Receiver Collar OFF Press and hold the Mode Button continuously for 5 seconds. The red Receiver Indicator Light will be ON during this time.
To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (1 D) when the Receiver Indicator Light illuminates Red (1 E). 2. The Receiver Indicator Light will emit a series of red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction levels increase in strength from 1 to 6.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar.
Status Light Alarm Tone Condition Fast pulsating green (3 flashes per second) Warning Tone Warning Tone Fast pulsating red (3 flashes per second) Tone for duration of Static Correction Static Correction being delivered up to 15 seconds Continuous green (1 0 seconds) No Tone Over Correction Protection; collar locked for 10 seconds Slow blinking red every 4 to 5 seconds No Tone Indicates Low Battery www.petsafe.
Function and Response Table Indicator Light Response Static Correction Level Receiver Collar Function Temperament of Pet 1 Red Flash 1 No Static Correction, Tone Only Initial Training Mode 2 Red Flashes 2 Low Static Correction Timid 3 Red Flashes 3 Medium-Low Static Correction Timid or Average 4 Red Flashes 4 Medium Static Correction Average Energy 5 Red Flashes 5 Medium-High Static Correction Average or High Energy 6 Red Flashes 6 High Static Correction High Energy Slow blinking
Over Correction Protection If your pet enters the Boundary Zone or continues anywhere beyond the Pet Area, this feature limits the Static Correction duration to 15 seconds. While the system locks out further Static Correction, the Green light will remain ON for 10 seconds. In the unlikely event that your pet leaves the Pet Area, he will not receive a Static Correction upon return to the Pet Area. www.petsafe.
Test Light Instructions 1. 2. 3. 4. Make sure the Receiver Collar battery is properly installed. Set the Correction Level to 2 or above. Hold the Test Light Contacts to the Contact Points (1 F). Walk toward the Boundary Zone holding the Receiver collar at your pet's neck level (1G) until the Test Light flashes (1 H). Save Test Light for future testing. Note: If the Test Light does not flash, check the battery status by turning the receiver off, then on and verify the light is green.
Step 2- Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet's skin on the underside of his neck. www. petsafe.
CAUTION Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores. • Avoid leaving the collar on the pet for more than 12 hours per day. • When possible reposition the collar on the pet's neck every 1 to 2 hours. • Check the fit to prevent excessive pressure; follow the instructions in this manual.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. You may need to trim the hair in the area of the Contact Points.
To assure a proper fit, please follow these steps: 1. Make sure that the battery is not installed in the Receiver Collar. 2. Start with your pet standing comfortably (2A). 3. To make it easier to hear the warning tone, place the Receiver Collar on your pet with the logo side of Receiver facing up. 4. Center the Contact Points underneath your pet's neck, touching the skin. CAUTION You may need to trim the hair in the area of the Contact Points.
6. Trim the collar as follows (2C): a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b. Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge. 2C www.petsafe.
ToRe-Threa d the Collar The slide buckle prevents the collar from becoming loose around your pet's neck. The ridges must be facing up; the collar will slip if it is not properly threaded.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
FREQUENTLY ASKE D QUESTIONS Is the Receiver Collar waterproo f? • Yes. When changing the battery, be sure to keep the battery area free from dirt and debris. Can I use more than one Receiver Collar with the Wireless System? • Yes. There is no limit to the number of pets you can contain with the Wireless System. You must purchase an additional Wireless Pet Containment Receiver Collar for each pet. Contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.
Can I use the Wireless System on an aggressive pet? • We do not recommend using any electronic training devices on aggressive pets. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer. Can I use the Wireless System on a cat? • The Wireless System can be used as long as the cat can comfortably wear the Receiver Collar. A nylon cat collar strap is sold separately.
How often do I need to replace the Receiver Collar battery? • The expected battery life is between 1-2 months. Battery life depends on how frequently your pet tests the Boundary Zone. The Receiver Indicator Light acts as a low battery indicator, flashing every 4 to 5 seconds when replacement is required. Can I place the Receiver on another collar? • Yes. You may use any non-metallic collar that is 3/4 inch wide.
What do I do if my pet's neck becomes red and irritated? • This condition is due to the Contact Points Can I attach a leash to the Receiver Collar? • No. This can result in pulling the Contact Points too tightly against your pet's neck. Attach a leash to a separate, non-metallic collar positioned above the Receiver Collar.
TRO UBL ESH OOT ING The Receive r Collar tone is not soundin g when setting up the Bounda ry Zone. • The tone may be difficult to hear in a noisy environment. • Use Test Light as explained in the "Test Light Instructions" section, and use it to determine the location of Boundary Zone. • Check that the Transmitter is set up accordin g to direction s and install a new Receiver Collar battery.
The Receiver Collar • It is recommended to remove the Receiver Collar tone is sounding inside from your pet when indoors to avoid activation of the Receiver Collar. the house. • Make sure the Transmitter is on and set up according to the directions. • Ensure the entire house is within the Pet Area . The Transmitter may need to be moved to adjust the Pet Area to include the entire house. • If relocating the Transmitter, remove the Receiver Collar from your pet before turning the Transmitter off.
The Receive r Collar activate s in the middle of the yard. • The Receiver Collar activates when it loses the Transmitter signal. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding "electronic noise" interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.
My pet reacts strongly to the Static Correction and has become fearful. Lower the Static Correction Level . • Make sure you are in control of the situation when your pet receives his first Static Corrections (have him on a leash attached to a separate, nonmetallic collar) and lead him into the Pet Area and praise him. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play.
The Receiver Collar has injured my pet's neck. 36 • Failing to follow the important safety information at the front of the Operating and Training Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog's neck. Be assured that electronic collars do not use enough energy to create electrical burns.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
Com plian ce FCC/ IC This Class B digital apparatus compl ies with Canadian RSS-31 0. This equipm ent has been tested and found to compl y with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec tion against harmful interference when the equip ment is operated in a residential environment.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Customer Care Internationa l USA & Canada- Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM I Saturday 9 AM - 5 PM Australia- Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM R Battery Disposal Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries.
Warranty · One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/ or are available by contacting your local Customer Care Center.
One Year Non-Transferrable Limited Warranty What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as "Radio Systems") warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms. Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at: Radio Systems Australia Pty Ltd. PO Box 7266, Gold Coast Mail Centre QLD 9726 Australia Residents: 1800 786 608 New Zealand Residents: 0800 543 054 Email: info@petsafeaustralia.com.au www.petsafe.
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product.
Radio Syste ms Corpo ration 10427 PetSa fe Way Knoxville, TN 37932 1-800 -732-2 677 www.p etsafe .net Protec ted by US Paten ts 6,879, 300; 6,921 ,089; 7, 142,1 67 and 0515, 027.
