Warranty

Warranty Information

If your product is under warranty and you need warranty support, please Contact Us via our Ask a Question

form or by Phone at 1-800 PFAUCET (800-732-8238).

Homeowner Pforever Warranty

Trusted since 1910, Pfister has been a leader in quality plumbing products. Style, beauty, and

durability are what give Pfister faucets the edge over other manufacturers’ products and when

combined with the decorative and wear resistant finishes, you are assured years of trouble-free

service. All faucets are backed by our Pforever Warranty®, covering finish and function for as

long as you own your home. Following the warranty information below you will find

important details on how to maintain the quality of your new faucet.

Downloadable Warranty

We at Pfister are so confident of our quality that we offer our Pforever Warranty® on all our faucets (produced

after January 1, 1997). Proof of product purchase or of original home ownership is required in order to obtain

any of the benefits set forth below. (Commercial applications limit duration of warranty, as provided below)

Limited Warranties: Pfister warrants that for as long as the original purchaser owns the home in which the Pfister

product (the “Product” excluding the electronic sensor, control box, power unit, GE filter manifold and GE filter

cartridges) is originally installed, the Product will be free of all defects in material and workmanship that would

impair the intended and proper use of the Product. If the Product is installed in a commercial application, the

above mechanical warranty shall be limited for a period of ten (10) years from the date of purchase of the

Product.

For the electrical components including the electronic sensor, control box and power unit (battery pack or AC

adapter), Pfister provides a five-year limited warranty to the original residential user of the product against

defects in material and workmanship, as long as the original user occupies the premises in which the product

was originally installed.

Pfister provides a one-year limited warranty for the GE filter manifold and a one-month limited warranty for the

GE filter cartridges to the original residential user of the product against defects in material and workmanship, as

long as the original user occupies the premises in which the product was originally installed.

Pfister warrants against deterioration of the Product’s finish for as long as the original purchaser owns the home

in which the Product is originally installed. If the Product is installed in a commercial application, the above finish

warranty for Products that do not contain the Pforever finish shall be limited to a period of five (5) years from

the date of purchase.

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Warranty Information If your product is under warranty and you need warranty support, please Contact Us via our Ask a Question form or by Phone at 1-800 PFAUCET (800-732-8238). Homeowner Pforever Warranty Trusted since 1910, Pfister has been a leader in quality plumbing products. Style, beauty, and durability are what give Pfister faucets the edge over other manufacturers’ products and when combined with the decorative and wear resistant finishes, you are assured years of trouble-free service.
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Exclusive Remedy: In the event of any defect in the Product that breaches the foregoing warranties, Pfister, at its option, will have you send, prepaid, the defective part or product to us for inspection, or we may elect to send the replacement part. Repair or replacement of the Product is the exclusive remedy. Damage to the product caused by accident, misuse or abuse is not covered by this warranty. For any remedy under this warranty, Pfister is to be notified.