Warranty

Homeowner Pforever Warranty
Trusted since 1910, Pfister has been a leader in quality plumbing products. Style,
beauty, and durability are what give Pfister faucets the edge over other manufacturers’ products
and when combined with the decorative and wear resistant finishes, you are assured years of
trouble-free service. All faucets are backed by our Pforever Warranty®, covering finish and
function for as long as you own your home. Following the warranty information below you will
find important details on how to maintain the quality of your new faucet.
Downloadable Warranty
We at Pfister are so confident of our quality that we offer our Pforever Warranty® on all our
faucets (produced after January 1, 1997). Proof of product purchase or of original home
ownership is required in order to obtain any of the benefits set forth below. (Commercial
applications limit duration of warranty, as provided below)
Limited Warranties: Pfister warrants that all Pfister faucets produced after 1997 (the
“Product") will be free of all defects in material and workmanship that would impair the intended
and proper use of the Product as well as warrants against deterioration of the Product’s finish for
as long as the original purchaser owns the home in which the Product is originally installed. If
the Product is installed in a commercial application, the above warranty shall be limited to a
period of ten (10) years for mechanical and five (5) years for finish from the date of purchase of
the Product.
Regular use of a soft cloth rinsed in warm water and/or typical non-abrasive dishwashing soap
(i.e. Dawn, Palmolive) will keep a Pfister finish looking clean and new. The use of abrasive
cleaners, organic solvents or acid to clean, shine or polish such finishes will nullify the Pfister
warranty as to such finishes.
Exclusive Remedy: In the event of any defect in the Product that breaches the foregoing
warranties, Pfister, at its option, will have you send, prepaid, the defective part or product to us
for inspection, or we may elect to send the replacement part. Repair or replacement of the
Product is the exclusive remedy. Damage to the product caused by accident, misuse or abuse is
not covered by this warranty.
For any remedy under this warranty, Pfister is to be notified. To receive assistance or service
under this warranty, be prepared with description of the problem, model number, purchaser
contact information and date of purchase. Have proof of purchase and be prepared to return
product for inspection if requested.
 Send an email to Consumer Support department,
 Call 1-800 PFAUCET (800-732-8238) to talk to a Consumer Support representative,
 Fax [phone] to Consumer Support, or