Warranty

Pfister® Lifetime Mechanical & Pfinish Limited Warranty
Covers Pfinish & Pfunction for as Long as You Own Your Home
Five-Year Limited Warranty on Electrical Components
Pfister provides the following Warranties for its products. Proof of Purchase may be required in order to obtain any of
the benefits set forth below. (Commercial Applications Limit the Duration of the Warranties Provided Below)
Limited Warranties: Pfister warrants that for as long as the original purchaser owns the home in which the Pfister
product (the “Product” Excluding the electronic sensor, control box and power unit) is originally installed, the Product
will be free of all defects in material and workmanship that would impair the intended and proper use of the Product. If
the Product is installed in a commercial application, the above mechanical warranty shall be limited for a period of ten
(10) years from the date of purchase of the Product.
For the electrical components including the electronic sensor, control box and power unit (battery pack or AC
adapter), Pfister provides a five-year limited warranty to the original residential user of the product against defects in
material and workmanship, as long as the original user occupies the premises in which the product was originally
installed.
Pfister warrants against deterioration of the Product’s finish for as long as the original purchaser owns the home in
which the Product is originally installed. If the Product is installed in a commercial application, the above finish
warranty for Products that do not contain the Pforever finish shall be limited to a period of five (5) years from the date
of purchase.
Exclusive Remedy: In the event of any defect in the Product that breaches the foregoing warranties, Pfister, solely at
its option, will repair or replace the defective part of the Product. Repair or replacement of the Product is the exclusive
remedy. For any remedy under this warranty, Pfister is to be notified describing the problem. In order to notify Pfister
and receive assistance or service under this warranty, the original purchaser may: (1) call 1-800-Pfaucet (1-800-732-
8238) for a consumer service representative who can assist you, or (2) write consumer service department c/o Pfister
Inc., 19701 DaVinci, Lake Forest, CA 92610, and include a description of the problem, model number, your name,
address, phone number and approximate date of purchase, or (3) email Pfister’s customer service department by
going to www.PricePfister.com, or (4) notify the location or distributor from which the Product was purchased. In any
case, you may be required to return the Product to Pfister for inspection and proof of purchase may be required.
Limitations and Exclusions: Pfister WILL NOT BE LIABLE FOR ANY OTHER DAMAGES OR LOSSES,
INCLUDING, BUT NOT LIMITED TO, INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES, REGARDLESS OF
THE LEGAL THEORY ASSERTED, INCLUDING ANY CLAIM OR BREACH OF WARRANTY HEREUNDER OR ANY
OTHER CAUSE, AND WHETHER ARISING IN CONTRACT OR IN TORT (including negligence and strict liability).
Pfister has the right to discontinue or modify any product at any time. Some states do not allow limitations or
exclusions of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The above warranties do not cover damage resulting from improper maintenance, repair, cleaning or installation,
misuse, abuse, alterations, accidents or acts of God.