Pro Series C11 Combination Primary and Backup Sump Pump System Instruction Manual & Safety Warnings Table of Contents Important Safety Warnings and Instructions Electrical precautions Battery preparation Battery precautions 1 1 1 Introduction Items included in system Additional items needed System specifications 2 2 2 Installing the Pipe and Pump 3 Battery Instructions 4,5 System Connections Mounting the control unit Connecting the backup pump Installing the battery fluid sensor Connecting the batte
Important Safety Warnings & Instructions SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and OPERATING INSTRUCTIONS for the Pro Series combination sump pump system. You will need to refer to it before attempting any installation or maintenance. ALWAYS keep these instructions with the unit so that they will be easily accessible. Failure to read and follow these warnings and instructions could result in property damage, serious injury, or death.
Introduction The Pro Series Pair of Pumps combination system is designed to provide both primary and backup pumping capabilities. The primary pump will operate as long as it is receiving AC power. If the power is interrupted, or more water is coming into the sump than the AC pump can handle, the backup sump pump will begin pumping automatically. The backup system has unique monitoring features that diagnose a problem and sound an alarm.
Installing the Pipe and Pump The Pro Series Pair of Pumps combination system is compact and will fit in a sump pit as small as 12” wide. It measures 23¾” inches from the bottom of the pump stand to the top of the Yconnector where it will be attached to the discharge pipe. Use a pit that conforms to all local codes, and check the code to see if a gate valve or ball valve if is required.
Battery Instructions The Pro Series 1000 Standby Battery has been designed to run this system for a minimum of 6 hours continuously. However, most of the time the pump will turn on and off, and the battery will run the pump intermittently for days. In addition, the unique materials in the battery enable it to last for 5-7 years in standby service. To extend the run time of the pump, use the Pro Series 2200 Standby Battery. This larger battery will run this pump continuously for 12 hours.
System Connections ! DANGER Risk of electrical shock or battery explosion, which can cause serious injury or death. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow a spark or flame in the vicinity of the battery. Avoid dropping metal tools on the battery. If battery acid contacts eyes, flush with water for 15 minutes. Review the safety instructions on page 1. 3 BATTERY B If your battery looks like the battery above, follow these directions. 1. Place the battery box on the floor.
into the hole all the way up to the connector. Do not bend the sensor rod. CAUTION 6. If you are not using the Pro Series Standby battery, you cannot use the battery fluid sensor. However, you must attach the sensor to the POSITIVE (+) post of the battery or the alarm will sound continuously. The Pro Series sump pump system will not warn you if the fluid level is low in this configuration. You will need to check your battery every couple of months to see if it needs water.
SILENCING THE ALARM DURING AN EMERGENCY Understanding the Warnings & Alarms The Pro Series backup pump control unit features a series of warning lights that pinpoint potential problems. In addition, an alarm sounds to alert you to the problem. In some cases the lights and alarm will go off automatically when the problem has been solved. In others, the WHITE button on the front of the control unit must be pushed to silence the alarm.
5. Pry up the two battery caps, or unscrew the six battery caps depending on the configuration of your battery. Add distilled water to the battery filler bottle and replace the nozzle. Place the nozzle of the battery filler into each cell of the battery and press down. It will fill the battery cell to the correct level and stop automatically. If distilled water is not available, tap water with a low mineral content may be used. Well water is not recommended. NEVER ADD MORE ACID. 6. Replace the battery caps.
5. Slowly loosen the rubber union on the top of the combination pump assembly to separate the pipes. The water trapped in the pipe will pour out into the sump as the rubber union is loosened. 6. Separate the pump assembly from the rubber union and lift it out of the sump pit by the handle on the primary pump. Tip the assembly over the sump pit to drain away any remaining water. 7. Lay the pumps down and remove the two (2) screws holding the backup pump to the sump foot. 8.
REPLACING THE PRIMARY PUMP Before you begin this process, you will need a new primary pump. You may also want to change the check valves at this time. The check valves have a 1½” MPT on one end, and a 1½” SLIP on the other end. See page 15 for part numbers. You will also need two (2) new wire ties. cardboard (or another non-metallic material) to remove any hydrogen or oxygen gas that may have been emitted from the battery. 7. Unscrew the no-hub connector on the pipe connected to the primary pump. 4.
13. Reconnect the pipes to the Y-assembly and line up the pipe on the primary pump parallel to the pipe on the backup pump. Tighten the no-hub connectors. 14. The strainers on the pumps may vary slightly. If the new strainer does not line up with the holes on the sump foot, drill three holes through the foot into the strainer in the same positions where the screws were before. Use a #4 or a 3/16” drill bit. Screw the sump foot on to the pump with #14 x ¾” self tapping stainless steel screws. 15.
connecting it to your car battery. Once the AC power is restored, the battery will recharge automatically, unless it is old or damaged. The alarm will turn off when the AC power is restored and the pumping energy reaches one-half (½) hour or more. In the event that your Pro Series sump pump system has pumped for an extended period of time, the battery may be very depleted. In this condition, when the AC power is returned to the unit, a battery alarm will continue to sound.
3. Fan the area around the top of the battery with a piece of cardboard (or another nonmetallic material) to remove any hydrogen or oxygen gas that may have been emitted from the battery. 4. Remove the fluid sensor from the top of the battery. Unscrew the wing nuts and remove the battery cables. 5. Remove the old battery from the battery box and place the new battery in the box. Fill the battery following the instructions on page 4 or 5. 6.
obstruct this hole or an air lock may prevent the pump from activating, and the basement will flood. MAINTENANCE CHECK LIST Maintenance should be performed 1-2 times per year 1. Lift the float switches on both pumps as described above. 2. Remove all debris from the bottom of the pit. 3. Remove all debris floating in the water. 4. Remove all debris from the float switch cage. 5. Fill the pit with water. Make sure the pumps turn on at the intended levels. 6.
BOTTOM VIEW Replacement Parts List PS -C22 Description Part No.
Primary Pump Troubleshooting Guide Backup Pump Troubleshooting Guide ! DANGER Read safety warnings & instructions before attempting any repairs or maintenance. ! DANGER Read safety warnings & instructions before attempting any repairs or maintenance. Potential Cause THE PUMP WILL NOT START OR RUN Pump is not plugged in . . . . . . . . . . . . . . . . . . . . No AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . Poor power source . . . . . . . . . . . . . . . . . . . . . . . .
Limited Warranty GLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, battery box and control unit products are free from defective materials and workmanship for the period indicated below: All parts and labor (excluding installation) for a period of three (3) years from the date of purchase The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. Glentronics, Inc.
CHECK OUT THIS OTHER PHCC PRO SERIES PRODUCT WATER ALARM Minimize the risk of water damage You can detect leaks before they become bigger problems by placing a water alarm wherever there is a risk of water damage…in the utility room, laundry room, kitchen, bathroom or basement. The alarm will sound when as little as 1/32” of water reaches the sensor. © 2009, Glentronics, Inc.