Warranty Guide
Vacuum Regularly
1. Dirt and dust can add up over time and form hard and large deposits. Heavily soiled areas can
become damaged if the carpet is not vacuumed on a routine basis. Regular vacuuming can
prolong the life of your carpet and will enhance the overall appearance. Most soiling in carpets
occur in the form small hard and/or solid particles that can cause the carpet to look dull, dirty,
and feel abrasive to the touch if it is not properly maintained.
2. All carpets need to be vacuumed a minimum of twice a week. If the residence has more trac,
occupants, and/or animals than normal, it should be vacuumed daily.
3. Use a vacuum with a rotating brush on standard cut pile carpets. Carpets with high piles, loops,
and cut loop carpet should be vacuumed with suction only. Carpets with loops may fuzz or pull
free if a rotating brush is used.
4. Select a vacuum with the following options;
• Adjustable Heights – Use the highest appropriate setting.
• Adjustable Motor Speed – Use low to medium setting where appropriate.
• Large Wheels – Easy control of vacuum and ability to glide easily across surface
of carpet is important.
• Beater Bar / Brush Control – Ability to turn beater bar or brush motor On/O.
is will allow you to use suction only when vacuuming loop carpets.
Stain Removal
1. Always treat a stain as soon as it is discovered. e longer a stain is allowed to rest, the more
dicult it becomes to remove it.
2. Always scrape food spills gently from the surface of the carpet with a spoon or dull knife.
Never rub the food or press it down into the carpet. is action will cause the food to become
embedded into the bers and reduce the chances of a successful cleaning.
3. Work from the outer edge of the stain towards the center to avoid the stain from spreading.
Blot and pat gently, never rub or scrub; this may distort the carpet bers. Always use a white
cloth towel when working with stains.
4. When using a mild detergent, use a clear, non-bleach laundry detergent. Do not use colored or
cloudy detergents; they can leave a sticky residue that will cause severe soiling. Use only ¼ tea
spoon of detergent to 32 ounces of water. Follow detergent’s cleaning with clear water rinsing.
Repeat this step until all the detergents’ residue is removed, and then blot dry as much as possible.
PHENIX FLOORING
WARRANTY INFORMATION PHENIX FLOORING
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