Warranty Guide
e Stain Resistance Limited Warranty does not include general soiling, stains from foods and beverages that
contain strong colored natural dyes. Examples of food and beverage stains excluded from this warranty include,
but are not limited to, mustard, ketchup, soda, wine, chocolate, syrups, coee, teas, hot beverages, beer, sauces,
and drinks made from powdered mixes. Example of other stains that are not covered under the warranty include,
but are not limited, to shoe polish, cosmetics, paint, acids, bleaches, acne medication, drain cleaners, plant foods,
candles, carpet deodorizers, air fresheners, disinfectants, animal foods, urine, fecal matter, vomit, blood, body
uids, and any matter that contains natural dyes and/or the ability to remove color.
e Stain Resistance Limited Warranty is in eect only if the carpet has been installed over cushion meeting
standards set forth in this brochure, and has been properly maintained according to the guidelines listed in the
“Caring for Your Carpet” section of this brochure. Owners must provide proof of professional carpet cleaning
every 12 – 18 months. All carpets must be installed over new padding. Any exceptions must be approved by Phenix.
Rubber backed carpets must be installed using specied carpet adhesives and tapes. All rubber backed carpets
must be installed using correct installation methods and procedures. Rubber backed and/or attached pad carpets
do not require additional padding.
PHENIX FLOORING
WARRANTY INFORMATION PHENIX FLOORING
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