Operation Manual

Powerline Network Adapter
www.phicomm.com
21
Appendix A: Troubleshooting
Appendix A: Troubleshooting
1. The PWR LED does not light up.
Make sure that the Powerline Network Adapter is properly plugged into a power socket.
Make sure that the power socket is active (working) by plugging another electric device
into it.
Re-plug the Powerline Network Adapter to the power socket again.
2. The ETH LED does not light up.
Make sure that the Ethernet cable is properly connected to the powerline adapters RJ45
port.
Make sure that the other end of the Ethernet cable is properly connected to the
computer’s LAN card or to your Cable/xDSL Ethernet port.
Make sure your computer LAN card is properly installed and configured.
Make sure your Cable/xDSL broadband access is working and configured correctly.
3. The Data LED does not light up.
Double click to enable the Management Utility and click the Scan tab under the Main
configuration homepage. The Management Utility will automatically detect all other
Powerline Network Adapters on your powerline network.
Try to plug a second Powerline Network Adapter into a nearby power socket and check
whether the Data LED lights up or not.