Operation Manual

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8.4 RESETTING YOUR PHONE
Resetting your phone will delete all data including
downloaded apps and will return your phone to its original
status.
NOTICE: Backup your important data before resetting your
phone.
RESETTING YOUR POHNE
1. Tap home screen>Menu> Settings> Backup & reset
and then tap Factory data reset.
2. On Factory data reset screen, tap reset phone. The
phone will erase all data including downloaded apps
etc.
8.5 TROUBLESHOOTING
When using the phone, you may come into some troubles.
Here are some solutions to soleve the problem
No signal
 Wait about two minutes after turning on the phone
 You may lose signal in elevators or tunnels. Move your
phone to an open area.
 You may be in a service area gap. The phone will receive
signal after entering a service area.
Forgot security PIN or PUK?
Contact your retailer or service provider for lost PIN, PUK or
other passwords.
Can’t dial after entering phone number?
 Make sure to press dial button
 Make sure you have not set call restrictions.
Call failure to a contact?
 Make sure the phone number is saved correctly in your
address book.
 If needed, reenter and save the number.
Can’t be heard by the other side during a call?
 Make sure your speaker is not covered.
 Make sure to hold the speaker near your mouth.