K3C AC1900 Smart Wi-Fi Router User Guide
Phicomm K3C - AC1900 Smart Wi-Fi Router Table of Contents 1 About this guide.................................................................................................................................1 1.1 1.2 Structure of this guide............................................................................................................................................ 1 Symbols and conventions ........................................................................................................
Phicomm K3C - AC1900 Smart Wi-Fi Router Notification of Compliance CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operating Frequency 2.4G: 2402 - 2482 MHz / 5G: 5150 - 5250 MHz Maximum Maximum Transmit Power 2.4G: 20 dBm / 5G: 23 dBm This device may be operated in all EU countries (and other countries following the EU directive RED 2014/53/EU) for home and office use.
Phicomm K3C - AC1900 Smart Wi-Fi Router applicable law under the responsibility of the issuing software / service provider. The hardware manufacturer cannot be held liable for any breach, malfunction or other occurrence raised by using this third-party software. Only the issuing providers can lawfully be held responsible. Phicomm (Shanghai) Co., Ltd. does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Phicomm (Shanghai) Co.
Phicomm K3C - AC1900 Smart Wi-Fi Router CAUTION: Connecting to a weaker inappropriate charger can result in an electric shock to your device. SAFETY PRECAUTIONS FOR PROPER SUPPLY UNIT Use the correct power source! This product can only be charged with matching standard external power source appointed by Phicomm (Shanghai) Co., Ltd. Phicomm (Shanghai) Co., Ltd. is not liable for any device breakdown or safety accident arising from the use of unauthorized external power source.
Phicomm K3C - AC1900 Smart Wi-Fi Router SAFETY PRECAUTIONS FOR RADIO FREQUENCY EXPOSURE Avoid using your device near metal structures (e. g. the steel frame of a building). Avoid using the device near strong electromagnetic sources, such as microwave ovens, sound speakers, TV and radio. Use only original manufacturer-approved accessories. Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided.
Phicomm K3C - AC1900 Smart Wi-Fi Router DEVICE IS GETTING WARM AFTER PROLONGED USE When using your device for prolonged periods the device may become warm. In most cases this condition is normal and therefore should not be interpreted as a problem with the device. HEED SERVICE MARKING Except as explained in the user manual, do not repair any product yourself. Service needed on components inside the device should be done by an authorized service outlet or provider. Phicomm (Shanghai) Co., Ltd.
Phicomm K3C - AC1900 Smart Wi-Fi Router MOUNTING ACCESSORIES Do not use the product on an unstable table, cart, tripod or bracket. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer. AVOID UNSTABLE MOUNTING Do not place the product with an unstable base. USE PRODUCT WITH APPROVED EQUIPMENT This product should be used only with personal computers and options identified as suitable for use with your equipment.
Phicomm K3C - AC1900 Smart Wi-Fi Router FCC User Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Phicomm K3C - AC1900 Smart Wi-Fi Router 1 About this guide This user guide includes a complete overview of the configuration and functions of PHICOMM K3C router on Web Management interface. Note It is suggested to use Firefox, Google Chrome, IE 9.0 or above to login in Web Management. Software interface might vary by browsers. 1.1 Software interface and functions might vary by firmware versions.
Phicomm K3C - AC1900 Smart Wi-Fi Router WARNING! May result in severe damage to your device or database. Note Useful additional information The following editorial conventions are used in the guide: Convention Explanation Bold Field names / button names are written in bold Example: click menu View Italic Commands, screen output, file names and paths are written in Italic. Example: Input 192.168.0.1 in IP address text box. <...> <...
Phicomm K3C - AC1900 Smart Wi-Fi Router 2 Introduction Phicomm K3C AC1900 smart Wi-Fi Router is all-in-one router for home and SOHO users to share broadband internet connection over a wired or a wireless network. The simultaneous dual-band speed of up to 1.9 Gbps (2.4G 600 Mbps and 5G 1300 Mbps) provides users with extraordinary smooth internet surfing, internet phone calling and online gaming.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3 3.1 Hardware connections Package contents Please check the package content before the installation of the router: 1 x Wireless Router 1 x power adapter 1 x RJ-45 cable 1 x Quick Installation Guide GPL license and CE declaration 3.2 Connect your devices Follow these steps below to connect your devices.
Phicomm K3C - AC1900 Smart Wi-Fi Router 1. Connect the power adapter into an electrical outlet, connect the other end to the router, and turn on the router. 2. Connect your modem to the WAN port on the router using a RJ-45 cable. Note Make sure your modem have properly internet connection.
Phicomm K3C - AC1900 Smart Wi-Fi Router 4 Get started This section gives instructions of the procedures that must be performed to enable the wireless router. 4.1 TCP/IP settings The IP address has to be obtained automatically before starting the configuration of the router. Please follow these steps: 1. With the right mouse button please click on the right bottom corner. Click Open Network and Sharing Center and select Change adapter settings on the upper left of the screen. 2.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3. Select both Obtain an IP address automatically and Obtain DNS server address automatically. Click OK to confirm the configuration. 4.2 1. Set up router via web browser On your web browser, enter p.to or 192.168.2.1 in address bar and click Start Setup to run the setup wizard. 2. Create a login password for your router and click Next.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3. Select your local time zone and click Next. 4. Specify your internet connection type, enter the relevant account information as required and click Next.
Phicomm K3C - AC1900 Smart Wi-Fi Router DHCP DHCP is commonly used if internet service provider does not provide any IP to use. Router will obtain IP address information automatically. PPPoE PPPoE is typically used for DSL services. Enter the username and password provided by your internet service provider. Static IP address Select Static IP if internet service provider provides the static IP address, subnet mask, default gateway and DNS server address.
Phicomm K3C - AC1900 Smart Wi-Fi Router automatically connect to the wireless network, please connect manually. You can also click More Settings for further advanced configuration. 4.3 Log into Web Management On your web browser, enter p.to or 192.168.2.1 in address bar, and enter the login password that is set when you set up the router for the first time. You can now use the Web Management for further configurations on the router.
Phicomm K3C - AC1900 Smart Wi-Fi Router 4.4 Configuring router via Phicomm app To install and set up your router via Phicomm app, follow these steps: 1. Scan the barcode below, download and install PhiWiFi from Apple App Store or Google Play. Note Alternatively, you can search “PhiWiFi” on Apple App Store or Google Play. 2. Make sure your router is powered on and connected to internet properly. Turn on WLAN on your smartphone and connect to Phicomm’s wireless network @PHICOMM_XX or @PHICOMM_XX_5G. 3.
Phicomm K3C - AC1900 Smart Wi-Fi Router 5 5.1 General configurations Manage devices To manage the devices on your local network, go to Main menu > Devices on Web Management, all devices connected to your local network will be listed on this screen. To block a computer or device from connecting to your home network, toggle off the Allowed switch. To allow the computer or device to continue access the network, toggle on the Allowed switch.
Phicomm K3C - AC1900 Smart Wi-Fi Router 5.2 Wireless settings To configure the basic wireless settings, go to Main menu > Wireless on Web Management. You can switch on/off wireless network, or modify the SSID/password for 2.4G and 5G separately. Single SSID for Dual-band If Single SSID for Dual-band is enabled, both 2.4G and 5G will apply the same SSID and password. Hide SSID If Hide SSID is enabled, the wireless network with this SSID will not be discovered by other Wi-Fi devices.
Phicomm K3C - AC1900 Smart Wi-Fi Router Mode Select the Wi-Fi mode you want to use. For more information about IEEE802.11, please refer to http://www.ieee.org. Channel Channel determines which operating frequency will be used. If you notice a severe interference problems with another nearby access point, you may try to manually select a fixed channel. Otherwise you can leave it as Auto. Bandwidth Different Wi-Fi mode has different bandwidth.
Phicomm K3C - AC1900 Smart Wi-Fi Router 5.3 WAN settings To configure WAN settings, go to Main menu > Advanced > Internet Settings on Web Management. For Connection Type, refer to Section 4.2. Click Expand to have more advanced settings displayed. MTU MTU defines the maximum length of your data packet. DHCP: The range of maximum length is between 576 and 1500. 1500 is the default value. PPPoE: The range of maximum length is between 576 and 1492. 1480 is the default value.
Phicomm K3C - AC1900 Smart Wi-Fi Router 5.4 LAN settings To configure LAN settings, go to Main menu > Advanced > LAN Settings on Web Management. Current LAN IP address and subnet mask are displayed. IP address Enter LAN IP address of the router. Subnet Mask Enter the subnet mask associated with the LAN IP address. Note If you change the LAN IP address of the router, log in the web management page with the new IP address.
Phicomm K3C - AC1900 Smart Wi-Fi Router 6 6.1 Advanced settings DHCP service By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN and WLAN. To enable DHCP server, follow these steps below: 1. On Web Management, go to Main menu > Advanced > DHCP and toggle on DHCP switch. 2. Specify the IP Address Pool for the clients on your network. 3.
Phicomm K3C - AC1900 Smart Wi-Fi Router the devices connected to the guest network will not be able to access the share files inside your home network. To set up a guest network, follow these steps below: 1. On Web Management, go to Main menu > Advanced > Guest Wi-Fi and toggle on Guest Wi-Fi switch. 2. Enter the SSID and password for the guest network and click Save to save the settings. 3. Click Save to save the settings. Note By default, the guest network SSID is @PHICOMM_Guest. 6.
Phicomm K3C - AC1900 Smart Wi-Fi Router 2. Select one of the listed services that is to be allocated high-priority traffic, or you can select Auto-balance to balance bandwidth for current traffics automatically. To limit the bandwidth for a specific user device, go to Main menu > Devices. Specify the maximum download / upload speed for the device(s) in the Limited field. 6.4 UPnP Universal Plug and Play (UPnP) allows discovery of UPnP-enabled device in a network environment.
Phicomm K3C - AC1900 Smart Wi-Fi Router When UPnP is enabled, devices/applications may dynamically add themselves to a network and be shown in the list without the need for user configuration. Service Description The description about the application that initiates the UPnP request. External Port The port that the router opens for the application. Internal Port The port that the router opens for local host. IP Address The IP address of the local host that initiates the UPnP request.
Phicomm K3C - AC1900 Smart Wi-Fi Router 6.6 DMZ DMZ allows you to specify and expose one computer on your network that can be accessed from outside (e.g. web server, SSH, or other remote access protocol). In above topology, if you want to access the FTP server of PC1 on PC3, follow these steps: 1. Run the FTP server on PC1. 2. On PC2, log on Web Management and go to Main menu > Advanced > DMZ host. 3. Toggle on DMZ Host, enter the IP address of PC1 as the DMZ Host IP.
Phicomm K3C - AC1900 Smart Wi-Fi Router 4. Click Save to save the settings. Now PC1 as DMZ host can connect to PC3 on the internet for intercommunication by using the WAN IP, which can be checked in Main menu > Advanced > Router Status. Note The WAN IP must be a public IP. WARNING! It is recommended to disable the DMZ host when it is not in use to avoid potential safety risks. 6.7 Dynamic DNS Dynamic DNS feature allows you to host a server (web, FTP, game server, and etc.
Phicomm K3C - AC1900 Smart Wi-Fi Router 2. Select your DDNS service provider NO-IP (www.noip.com) or DynDNS (www.dyn.com), enter the username, password, host name (domain name). 3. Click Save to save the settings. Note Phicomm router supports two DDNS service providers: NO-IP (www.noip.com) and DynDNS (www.dyn.com). Before you set up the DDNS, please have the DDNS account created and the host name purchased on the service provider website before setting DDNS on this screen. 6.
Phicomm K3C - AC1900 Smart Wi-Fi Router To enable Remote Access, follow these steps below: 1. On Web Management, go to Main menu > Advanced > Dynamic DNS and toggle on Dynamic DNS switch. 2. Enter the IP address of the computer that is given the access. Note If you set Management IP as 255.255.255.255, all devices from the network can remotely manage your router. 3. Click Save to save the settings.
Phicomm K3C - AC1900 Smart Wi-Fi Router browser, followed by a colon (:) and the port number. For example, if the WAN IP is 211.117.154.79, and the port number you set is 8181, enter http:// 211.117.154.79:8181 to manage the router via internet. WARNING! Turn off Remote Access if it is not used to avoid potential hazard from internet. 6.9 VPN server With VPN server enabled, the router can be deployed as a VPN server for remote users to connect and access your home network.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3. In the VPN client list, specify the username and password for the VPN client to access the VPN server, and click to save the settings. You can click to add more VPN client accounts. To access the VPN server, follow these steps below: 1. Open the VPN client program or application on remote devices. 2. Add a new VPN connection with the server IP shown in the VPN Server page that is the WAN IP of your Phicomm router.
Phicomm K3C - AC1900 Smart Wi-Fi Router Note For detailed information of the VPN client program or application, please refer to the corresponding instructions from the service provider. 6.10 VPN client With VPN Client configured on a Phicomm router, you can establish a VPN tunnel connecting to a VPN server over internet. To set up a connection from VPN client to VPN server, follow these steps below: 1. On Web Management, go to Main menu > Advanced > VPN Client. 2.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3. Click Save to save the settings, and you can click to add more VPN connection profile. To connect to a VPN server, click Connect in the corresponding connection profile. The connection status will be shown on the top of the screen. 6.11 USB storage The USB port built on the router allows you to share files stored in a USB device with anyone who has access to your network.
Phicomm K3C - AC1900 Smart Wi-Fi Router Sharing Access Toggle on the switch to enable file sharing. If the switch is toggled off, users on the network cannot access this USB drive. Samba-encryption If this switch is toggled on, a username and password will be required to access the USB drive. Media Server Toggle this switch to enable media sharing function by which your DLNA devices such as computer or mobile device connected to the router can detect and play the media files on the USB drive. USB 3.
Phicomm K3C - AC1900 Smart Wi-Fi Router interface between 2.0 and 3.0. When complete, click Save to save the settings. WARNING! Always click Safely Remove before disconnecting your device from the router to avoid data loss or possible damage to the storage device. To access USB storage using a Windows PC, follow these steps below: 1. Open up a Windows Explorer window, and enter \\p.to (or the router's IP address) in the address bar. Note Windows Explorer is different from Internet Explorer.
Phicomm K3C - AC1900 Smart Wi-Fi Router 3. Once you have logged in, you will view and edit the content of the USB storage. To access USB storage using a MAC PC, follow these steps below: 1. On your MAC PC, Open Finder and click Go > Connect to Server. 2. Enter smb://p.to in Server Address, and click Connect. 3.
Phicomm K3C - AC1900 Smart Wi-Fi Router to access the USB device. 4. Once you have logged in, you will view and edit the content of the USB device. 6.12 Parental control Parental control allows you to set access restriction rules on individual devices on your home network. You can restrict internet access at times of the day and days of the week when your children’s devices are not allowed to be online. To set up a restriction rule, follow these steps below: 1.
Phicomm K3C - AC1900 Smart Wi-Fi Router 7 7.1 Administration Router status You can view the router status from Main menu > Advanced > Router Status on Web Management. General system information, WAN and LAN status, Wi-Fi status, and external USB storage status will be shown on this screen. 7.2 Time zone You will be asked to specify your local time zone during the setup wizard when you set up the router for the first time.
Phicomm K3C - AC1900 Smart Wi-Fi Router 7.3 Security Security protects your local network from the risk of internet attack. To configure security for your router and network, go to Main menu > Advanced > Security on Web Management.
Phicomm K3C - AC1900 Smart Wi-Fi Router Firewall If the firewall is enabled, the system refuses all requests from the internet. Only packets from the LAN which are belonging to defined connections and for which the status database is created can pass the firewall and can have access to the LAN. By default the firewall is enabled. To expose all hosts in the LAN to the internet you can disable the firewall.
Phicomm K3C - AC1900 Smart Wi-Fi Router Click Update now to update the firmware now, or you can click Don’t update now to postpone the update. To check whether a new update is available, and update your router online, go to Main menu > Advanced > Online Update on Web Management: Click Check for Update to detect new updates online. If a new update is found, click Update to update your router with the newest firmware.
Phicomm K3C - AC1900 Smart Wi-Fi Router Alternatively, you can go to Main menu > Advanced > Update to download the firmware to your local drive, and update the router any time appropriate to your needs: Click Browse to locate the new firmware file in your local drive, and click Update to start updating your router. You can also click the link as instructed to download the latest firmware.
Phicomm K3C - AC1900 Smart Wi-Fi Router WARNING! Do not interrupt a firmware upgrade that is in progress to avoid potential damage to your router. 7.5 Diagnostics To troubleshoot router’s connectivity problems or check the router’s overall conditions such as password strength and firmware updates, go to Main menu > Advanced > Health Check on Web Management. Click Check to start diagnostics on your router.
Phicomm K3C - AC1900 Smart Wi-Fi Router 7.6 Restore/Reset You can backup router's current settings in a file and restore these settings for any unexpected change. To make a configuration backup, go to Main menu > Advanced > Restore on Web Management. Backup Configuration Click to save the current router settings in a backup file on your local drive. Restore Configuration Locate a backup file on your local drive, and click this button to restore your router with these settings.
Phicomm K3C - AC1900 Smart Wi-Fi Router Appendix Troubleshooting Why I cannot open the management page? Turn off browser’s proxy settings. Make sure that your network card has been set to obtaining an IP automatically. Make sure that your LAN and wireless LED is on and all cables are connected correctly. I forgot my network name or encryption keys! Try to set up a wired connection and configure the wireless encryption again.
Phicomm K3C - AC1900 Smart Wi-Fi Router Technical support – contact us Phicomm (Shanghai) Co., Ltd. Phone: +86 21 31183118 Email Sales: info@phicomm.com Email Support: service@phicomm.com.cn Phicomm Europe GmbH Phone: +49 89 66056720 Email Sales: info-eu@phicomm.com Email Support: support-de@phicomm.com For detailed product information and downloads (software, user manuals and certificates) please visit our website: www.phicomm.com www.phicomm.de www.phicomm.
