User's Manual

6) FAQ
Frequently asked questions and answers are provided here for troubleshooting. If user has other
questions, please contact WebGate Inc. through http://www.webgateinc.com
Macintosh and Unix System
NetServer Active-X and Plug-in program is based on MS Windows OS. Therefore it is
impossible to access NetServer and monitor real time image through default viewer. If a user
accesses NetServer through Macintosh or Unix systems, NetServer detects that OS is not MS
Windows. And it operates java based image viewer to show real time image. The design is same
with default viewer, but some functions are not worked here.
If user has any problem in monitoring real time image, please refer to FAQ for troubleshooting. The
document is provided at ‘ Client Support’ page in WebGate’ s Internet homepage.
(
http://www.webgateinc.com)