User's Manual

25
EN
Troubleshooting
Troubleshooting of the phone
Please refer to the following website for more information on Philips web support:
www.philips.com/support
Problem Causes Solution
The icon is not
blinking when the handset
is placed on the base
• Bad battery contact
• Dirty contact
• Battery is full
• Move the handset
slightly
• Clean the battery con-
tact with a cloth moist-
ened with alcohol
• No need to charge
No dialling tone • No power
• Batteries are empty
• You are too far from
the base station
• Wrong line cable
• Line adaptor (when
needed) is not con-
nected to the line cord
• Check the connec-
tions. Reset the phone:
unplug and plug back in
the mains
• Charge the batteries for
at least 24 hours
• Move closer to the
base station
• Use the line cable pro-
vided
• Connect the line adap-
tor (when needed) to
the line cord
Poor audio quality • You are too far from
the base station
• The base station is too
close to electrical
appliances, reinforced
concrete walls or metal
doorframes
• Move closer to the
base station
• Move the base station
at least one metre away
from any electrical
appliances
The icon is blinking • Handset is not regis-
tered to the base sta-
tion
• You are too far from
the base station
• Register the handset to
the base station
• Move closer to the
base station
ID9370_IFU_EN_US.book Page 25 Tuesday, February 13, 2007 12:48 PM