Product Manual

9
EverFlo / EverFlo Q User Manual
English
Troubleshooting Guide
Problem Why it Happened What to Do
Yellow LED is blinking. The Red LED is o and the
Audible Alarm is beeping periodically.
The device has detected a high oxygen
ow condition.
Turn the ow rate down to your
prescribed level. Wait at least 2 minutes.
If the condition persists turn the unit o,
connect to a back up oxygen source, and
call your home care provider.
Green LED illuminates continuously. The other
LEDs are o and the Audible Alarm is silent.
The device is turned on and working
properly.
Take no action.
The device is not working when it is turned on.
(The Audible Alarm is sounding continuously.
All LEDs are o.)
The power cord plug is not properly
inserted into the electrical outlet.
Make sure the device is properly plugged
in to the electrical outlet.
The unit is not receiving power from
the electrical outlet.
Check your household outlet fuse or
circuit.
Internal part failure.
Connect to a back up oxygen source and
contact your home care provider.
The device is not working when it is turned on.
(The Audible Alarm is sounding continuously
and all 3 LEDs are illuminated.)
Internal part failure.
Connect to a back up oxygen source and
contact your home care provider.
Impeded oxygen ow indication is activated.
(The Yellow LED illuminates continuously,
the Red LED is blinking and the Audible Alarm is
beeping periodically.)
The airow to the device is impeded
or blocked.
Remove any items that appear to be
blocking the airow into the device.
The ow meter knob is completely
closed.
Turn the ow meter knob
counterclockwise to center the ball on the
prescribed LPM ow.
The oxygen tubing is kinked and
blocking the delivery of oxygen.
Check to see that the tubing is not kinked
or blocked. Replace if necessary.
Limited oxygen ow to the user without any
fault indication.
(All LEDs are o and the Audible Alarm is silent.)
The oxygen tubing or cannula is faulty.
Inspect and replace the items if
necessary.
There is a poor connection to a device
accessory.
Ensure that all connections are free from
leaks.