Instruction Manual

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Fault Possible cause Solution
The machine does not turn on.
Machine not connected to the power
supply.
Connect the machine to the power supply.
The pump is very noisy. Water tank empty. Refi ll with water (Section 4.4).
All buttons are fl ashing. Water circuit needs priming.
Prime the circuit as described in Section
4.5.
The coffee is too cold.
The portafi lter is not inserted for
preheating (Section 5).
Preheat the portafi lter.
Cold cups. Preheat the cups with hot water.
Milk does not froth.
It is not possible to prepare a
cappuccino.
Not suitable milk: powdered milk,
low-fat milk.
Use whole milk.
The cappuccinatore is dirty.
Clean the cappuccinatore as described in
Section 9.
No steam in the boiler.
Prime the circuit (section 4.5) and repeat
the procedure described in Section 8.
The coffee is dispensed too
fast, no foam builds up.
Too little coffee in the portafi lter. Add coffee (Section 5).
Coffee ground is too coarse. Use a different blend (Section 6).
Coffee is old or not suitable. Use a different blend (Section 6).
Old or not suitable pod. Change the pod.
One component missing in the
portafi lter.
Make sure that all components are present
and that they have been installed properly.
Coffee is not dispensed or
dispensed only in drips.
No water. Refi ll with water. (Section 4.4).
The grind is too fi ne. Use a different blend (Section 6).
Coffee pressed in the portafi lter. Shake the ground coffee.
Too much coffee in the portafi lter.
Reduce the quantity of coffee in the
portafi lter.
Knob (4) is open.
Close the knob (4).
Traces of limestone. Descale the machine (section 10).
The fi lter in the portafi lter is clogged. Clean the fi lter (Section 9).
Not suitable pod. Change type of pod.
Coffee drips from the edges.
The portafi lter is incorrectly inserted
into the brew unit.
Insert the portafi lter correctly (Section 5).
The upper edge of the portafi lter is
dirty.
Clean the rim of the portafi lter.
The gasket of the boiler is dirty or
worn.
Clean the gasket.
Pod wrongly inserted.
Insert the pod correctly. Make sure it does
not come out of the portafi lter.
Too much coffee in the portafi lter.
Reduce the quantity of coffee using the
measuring scoop.
Please contact an authorized service centre for any faults not covered in the above table or when the suggested
solutions do not solve the problem.