Operation and maintenance manual Before using the machine, please read the attached operating instructions. Carefully read the safety rules.
IV IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid. 4. Close supervision is necessary when the appliance is used by or near children. 5. Unplug from outlet when not in use and before cleaning.
V CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only. 1 Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.
2 CONTENTS GENERAL INFORMATION ................................................................................................................... 3 TECHNICAL DATA ............................................................................................................................... 3 APPLIANCE ......................................................................................................................................... 4 ACCESSORIES ......................................................
GENERAL INFORMATION - TECHNICAL DATA 3 GENERAL INFORMATION This coffee machine is suitable for preparing espresso coffee using coffee beans, and it is equipped with a device to dispense steam and hot water. The machine is designed for domestic use only, and is not suitable for heavy or professional use.
4 APPLIANCE Coffee bean hopper lid Coffee bean hopper Pre-ground bypass doser Cup stacking surface Control panel Power button Service door SBS dial Dispensing head Dregdrawer Hot water / steam knob Brew group Drip tray + grill Hot water / steam wand Milk Island connection Water tank Drip tray Socket for power cord ACCESSORIES Pre-ground coffee measuring scoop and grinder adjustment key Intenza water filter Lubricant for the brew group Water hardness test strip Power cord
INSTALLATION 5 STARTING THE MACHINE Make sure the power button is not pressed and the machine is turned off. Check the machine features on the label on the bottom of the appliance. 1 Remove the coffee bean hopper lid. Fill the hopper with coffee beans. 4 Fill the tank with fresh drinking water. Do not exceed the “max” level indicated on the water tank. Once filled, place the tank back into the machine. 2 3 Close the lid pushing it down completely. 5 Remove the water tank.
INSTALLATION 6 SETTING THE LANGUAGE When the machine is switched on for the first time, it requires the selection of the desired language. This allows you to adjust the parameters of the beverages to the typical parameters of the country where the machine is used. This is why some languages are differentiated also by country. 1 3 2 2.1 language English 2.1 language English self-diagnosis 2. 1. Select the desired language by navigating the click wheel with your finger.
7 INTENZA WATER FILTER To improve the quality of the water you use, and to extend the life of your machine at the same time, it is recommended that you install the water filter. After installation, select the water filter function under the maintenance menu (see page 21). By setting the water filter status to ON, the machine informs the user when the filter must be replaced.
8 CONTROL PANEL Access the programming menu strong aroma espresso Click wheel Steam button Brew button Selects the aroma (amount of coffee ground per cup) or selects pre-ground coffee Hot water button • Press the button twice to make 2 cups. This operation can be performed up until the grinding of the first cup is complete.
ADJUSTMENTS 9 AROMA OPTI-DOSE (ADJUSTS THE COFFEE DOSE PER CUP) It is possible to choose three aroma options (strong, medium and mild) by pressing the button. These indicate the quantity of coffee the machine grinds for each beverage. This button is also used to select the pre-ground coffee function. strong aroma espresso medium aroma espresso mild aroma espresso SELECT THE AMOUNT OF COFFEE TO BE GROUND BEFORE DISPENSING THE BEVERAGE.
10 ADJUSTING THE HEIGHT OF THE DRIP TRAY Adjust the drip tray to the appropriate cup size before selecting the beverage. The drip tray height is adjustable to fit different sized cups. To adjust the drip tray, lift it or lower it manually until it reaches the desired height. SAECO ADAPTING SYSTEM Coffee is a natural product and its characteristics may change according to its origin, blend and roast.
11 COFFEE GRINDER ADJUSTMENT The machine enables a slight adjustment of the coffee grinder. Coffee may be ground according to your own tastes. The adjustment must be performed using the small pin located inside the coffee bean hopper. This must be pressed down and turned using the supplied grinder adjustment key only. Press and turn the pin one notch at a time. You must brew 2-3 coffees before you will taste a difference. The references located inside the bean hopper indicate the grind setting.
12 BEVERAGE DISPENSING COFFEE BREWING CAN BE STOPPED AT ANY TIME BY PRESSING THE BUTTON AGAIN. THE STEAM WAND MAY REACH HIGH TEMPERATURES: DANGER OF SCALDING. DO NOT TOUCH IT WITH BARE HANDS. Check that all the containers are clean. To carry out this operation, follow the instructions in the “Cleaning and Maintenance” section (see page 27). To brew 2 cups, the machine dispenses the first coffee and briefly stops dispensing in order to grind the second serving of coffee.
13 DISPENSING BEVERAGES WITH GROUND COFFEE The machine allows you to use pre-ground and decaffeinated coffee. Pre-ground coffee must be scooped into the bypass doser positioned next to the coffee bean hopper. Only use coffee that is ground specifically for espresso machines and never coffee beans or instant coffee. WARNING: ONLY PUT PRE-GROUND COFFEE INTO THE BYPASS DOSER WHEN YOU WISH TO BREW THIS TYPE OF BEVERAGE. ONLY INSERT ONE SCOOP OF GROUND COFFEE AT A TIME.
14 BEVERAGE DISPENSING HOT WATER DISPENSING DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY. 1 2 3 selected hot water Place a container beneath the hot water/steam wand. 4 Press the button. 5 Turn the knob to the position. 6 brewing hot water The display shows “brewing... hot water”.
15 DISPENSING STEAM DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY. 1 2 3 selected steam Place a container with the beverage to be frothed beneath the hot water/steam wand. 4 Press the button. 5 Turn the knob to the position. 6 brewing steam The display shows “brewing...
16 BEVERAGE DISPENSING CAPPUCCINO DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY. 1 2 3 selected steam Fill 1/3 of the cup with cold milk. 4 Turn the knob to the position. 7 Press the button. 5 . Immerse the hot water/steam wand in the milk. 6 Froth the milk by gently swirling the cup.
Warning: before using the Milk Island, read the manual and all precautions carefully for correct use. Important Note: the quantity of milk in the carafe must never be below the “MIN” minimum level nor exceed the “MAX” maximum level. Thoroughly clean all the Milk Island components after use. To guarantee best results when preparing cappuccino, we recommend using cold (0-8°C / 32-45°F), partially skimmed milk.
18 BEVERAGE SETTINGS Every beverage can be programmed according to your individual tastes. QUICK PROGRAMMING You can program the quantity of coffee that will dispense into the cups when any beverage is selected. Select the type of beverage you want to program, then press and hold the button until the display shows (for example): programming espresso The machine dispenses coffee. When the desired amount is reached, press the The display shows: saved button again.
19 1 2 3 strong aroma espresso 1 bev. settings 1. 2. Check that the water tank and coffee bean hopper are full; place the cup under the dispensing head. Press the button. Select “bev. settings”. Press the button to confirm. 4 5 1.1 espresso 1. 2. medium aroma espresso When the settings are changed, the message on the display starts flashing. When the changes are saved the message stops flashing. 2. 1. Select the beverage to program. button to confirm.
20 PROGRAMMING THE MACHINE Some of the machine’s functions can be programmed according to your individual preferences. 1 bev. settings 1 Press the button. 2 Navigate the click wheel with your finger to: - select the functions - change the function settings. Press the button to: - confirm the selection; - save the new settings. 1 bev. settings Beverage settings (see page 18) 2 mach.
21 MACHINE SETTINGS 2 mach. settings 2.1 To change the machine operation settings, press the button, select “mach. settings” and press the button. Navigate the click wheel with your finger. language English 2.2 water hardn. 3 Change the display language. Change the machine water hardness setting. With the water hardness function you can adjust your machine to the level of hardness of the water you use, so that the machine will request descaling at the right time.
22 PROGRAMMING THE MACHINE MAINTENANCE 3 maintenance 3.1 button, scroll To access the machine maintenance programs, press the button. Navigate the click wheel with to “maintenance” and press the your finger: filter Access the water filter menu. 3.1.1 filter litres left 59 Display how many liters of water can still be used before changing the water filter. 3.1.2 Set the water filter status. This function must be activated when the filter is installed. status off 3.1.3 activate execute now 3.
23 ENERGY SAVING 4 energy saving 4.1 To adjust the energy saving parameters of the machine, press the button. button, select “energy saving” (stand-by) and press the standby minutes 60 Set the time which must pass before the machine enters the energy saving mode (stand-by). By default, the turn-off delay time is set to 60 minutes. SPECIAL FUNCTIONS 5 special funct. This menu provides access to the machine’s special functions. button to access, select “special funct.” and press the Press the button.
MAINTENANCE 24 Descaling cycle > maintenance > descaling > execute now This menu performs the automatic descaling cycle. Descaling is necessary every 1-2 months, when water dispenses more slowly than normal, or when the machine indicates the need to descale. The machine must be turned on and will automatically manage the dispensing of the descaling agent. A PERSON MUST BE PRESENT DURING THIS OPERATION. WARNING! NEVER USE VINEGAR AS A DESCALER. Please use Saeco descaling solution in your machine.
25 7 8 9 insert descaler ok to start When the above message appears, the boiler is at the right temperature. insert descaler ok to start Pour the descaling solution into the tank. Insert the tank into the machine. Press the button to start. When the solution is finished the following message appears on the display: 10 12 11 descaling cycle please wait The machine begins to dispense the descaling solution through the hot water/steam wand.
26 MAINTENANCE 16 Check the quantity of water contained in the tank and, if desired, install the water filter again or re-insert the small white filter (see page 7). When descaling is complete, return to the main menu to brew beverages. Turn the knob until it is in the rest position ( ). Brew Group Washing > maintenance > group wash This function is used to clean the machine’s internal circuits used for brewing coffee. To rinse the brew group, simply clean with water as shown on page 28.
CLEANING AND MAINTENANCE 27 MAINTENANCE DURING OPERATION During normal operation, the “empty grounds” message will appear. This operation must be performed when the machine is on. 1 2 Remove the dregdrawer. Empty and clean it. The message to empty the dregdrawer is displayed approximately every 15 coffee cycles. If you remove grounds with the machine off or when not signaled on the display, the count of coffee cycles is not reset.
28 CLEANING AND MAINTENANCE CLEANING THE BREW GROUP The brew group must be cleaned at least once a week. Before removing the group, remove the dregdrawer as shown in on page 27. Wash the brew group with lukewarm water. Lubricate the brew group after approximately 500 brewing cycles. The brew group lubricant can be purchased through Saeco or authorized service centers. WARNING! Do not wash the brew group with harsh or abrasive detergents or chemicals which could prevent it from operating correctly.
ERROR CODES 29 GUIDE MESSAGE THAT APPEARS HOW TO REMOVE THE MESSAGE out of service (xx) restart to fix… (XX) identifies an error code.Turn off and after 30 seconds turn the machine on again to restore normal operation.If the problem persists, call Saeco or an authorized service center and give the code (xx) shown on the display. close coffee bean lid Close the coffee bean hopper lid to be able to make a beverage. fill container wth coffee Put coffee beans into the bean hopper.
30 TROUBLESHOOTING PROBLEMS The machine does not turn on. Hot water or steam is not dispensed. Coffee has little crema. The brew group does not come out. CAUSES The machine is not connected to the power source. The plug has not been plugged into the back of the machine. The hole of the hot water/steam wand is clogged. The coffee blend is unsuitable or coffee is not freshly roasted. The SBS dial is turned towards the left. The brew group is out of place. The dregdrawer is inserted.
SAFETY RULES SOS 31 IN CASE OF EMERGENCY IMMEDIATELY UNPLUG THE CORD FROM THE OUTLET. ONLY USE THE APPLIANCE • • • • Indoors. For preparing coffee, hot water and for frothing milk. For domestic use. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
32 SAFETY RULES concentration of dust or oily substances suspended in the air. • Do not install the machine on top of other appliances. DANGERS • • • • • • • The appliance must not be used by children and persons who have not been informed of its operation. The appliance is dangerous to children. When left unattended, unplug from the electrical outlet. Keep the coffee machine packaging out of the reach of children. Never direct the jet of hot water and/or steam towards yourself or others.
33 EC DECLARATION OF CONFORMITY EC 2006/95, EC 2004/118, EC 1992/31, EC 1993/68 SAECO INTERNATIONAL GROUP S.P.
Cod.15001578 Rev.00 del 15-06-08 Type SUP-032NR Saeco International Group S.p.A. Via Torretta, 240 I-40041 Gaggio Montano, Bologna Tel: + 39 0534 771111 Fax: + 39 0534 31025 www.saeco.com The manufacturer reserves the right to change the features of the product without prior notice. © Saeco International Group S.p.A.