104B Color Monitor Product Manual

9
Additional Information
What to do if Something isn’t Working
T
T
roubleshooting
roubleshooting
Having trouble? Something not working? Before calling for help, try these suggestions.
H
AVING THIS PROBLEM? CHECK THESE ITEMS
No Picture Make sure the Power cable is plugged in the wall and back of the monitor.
(Power LED not lit) Power button on the front of the monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one minute.
No Picture Make sure the computer is turned on.
(Power LED is Amber Make sure the monitor cable is properly connected to your computer.
or Yellow) Check to see if the monitor cable has bent pins.
The Energy Saving Feature may be activated. See pages 7 for details.
No Picture Make sure the Brightness and Contrast controls are set correctly. See page 4 for details
(Power LED is Green) Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Color appears blotchy Remove any nearby magnetic objects.
Face the monitor East for best picture quality.
Missing one or Make sure the monitor cable is properly connected to your computer.
more colors Check to see if the monitor cable has bent pins.
Dim Picture Adjust the Brightness and Contrast controls. See page 4 for details.
Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.
Picture is too large Adjust the Horizontal and/or Vertical Size. See pages 4 and 5 for details.
or too small
Edges of the picture See page 5 and 6 for details.
are not square
Picture has a double Eliminate the use of a video extension cable and/or video switch box.
image Face the monitor East for best picture quality.
Unstable Picture Increase your refresh rate. Consult your computer manual for details.
Windows ’95 cannot Select “Super VGA” under S
TANDARD DISPLAY TYPES, or contact your video card manufacturer
find your video card for the right drivers.
For further assistance, contact Philips at [phone] or [phone].