Optik TV User Guide Check out our Optik TV video tutorials through the help centre in the On Demand menu or online at telus.
Learn more with our Optik TV video tutorials TM Many of the topics covered in this guide are also available as video tutorials. Our easy-to-follow how-to videos are designed to help you get the most out of your Optik TV service. Packed with useful information, they show you how to do everything from using the onscreen guide to programming your PVR. icon in the table of contents on the next page. There are videos Look for the available for all topics with the icon.
Table of contents Say hello to Optik TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Programming instructions for your TV and/or additional device . . . . . . . . . . . . . . . . . . 5 Your Optik TV digital box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Getting set up with Optik TV. . . . . . . . . . . . . . . . . . . .
Say hello to Optik TV And say goodbye to planning your shows and subscribing to tons of channels just to get the ones you want. You can now enjoy features only available with digital TV such as On Demand, Pay Per View and High Definition (HD) programming and with the onscreen guide, planning your TV viewing is a breeze. Plus Optik TV offers great apps like Optik on the go, TED Talks, The Weather Network, Galaxie and more.
Your remote control Mode & Power Buttons Why have multiple remotes when all you need is one? The Optik TV remote is universal and works with most TVs, DVD players, VCRs and A/ V receivers. Once you have programmed your remote, select the device you want to power on by pressing until the device of your choice is selected, and then pressing . To change your TV input source, while press in TV mode. Tap to go back. Press and hold to exit.
MODE Allows your remote to control your digital box, TV or additional (aux) device. Press to select Optik (green), TV (red), or Aux (yellow). POWER Turns devices on and off INPUT Displays TV or video input sources. Input button can be activated by holding down the search button. ON DEMAND Displays the On Demand menu MENU Displays the main menu BACK / EXIT Tap to go back to the previous screen or press and hold to exit.
Your remote control Programming instructions for your TV and/or additional device Before getting started: n Stand 6-8 feet away from the TV and ensure there is a line of sight between the remote and the digital box. n Make sure the TV and digital box are on. n Make sure the digital box volume is set to 25 by using the remote volume button while in OPTIK mode. 1 Turn on the device that you would like to program the remote for.
Your Optik TV digital box The following illustrations outline your digital box (HD or HD PVR) connections. Digital boxes may not be exactly as shown below. Back view 1 model numbers: SA430, SA330, Cis430 and Cis330 2 3 4 5 6 7 8 9 10 11 1 Network In – Connects the network cable from your home network or modem 2 USB – Not currently enabled 3 HDMI (Out) – HDMI is the HD connection that contains both audio and video signals.
Getting set up with Optik TV Managing live TV feeds Optik TV supports up to 6 TVs and delivers, depending where you live, up to 4 live TV feeds to your household. A TV feed can be a live TV show, an On Demand program or a Pay Per View (PPV) event. If you have 2 or more TVs tuned to the same live TV program you’ll only be using 1 live TV feed. Also, watching programs that have already been recorded on your PVR doesn’t use a live feed.
Subscribing to the Time Choice theme pack allows you to watch or record your favourite programs outside your local time zone with time shifting and will help you manage usage of your live feeds. This means you can watch or record your favourite programs earlier when it is more convenient for you. See page 18 for manage my channels if you would like to add this theme pack. Parental Controls Not all shows are meant for all eyes, which is why you’re in control of what your family watches.
Getting set up with Optik TV Blocking and unblocking programs Block or unblock programs by channel or content rating. 1 Press . 2 Use to select Settings. 3 Use to select Parental Controls and press . 4 Enter your 4-digit Parental Control PIN with the number pad on your remote control. 5 Use to highlight Change next to the blocking option you want to use and press . Refer to the blocking option table below to choose your preferred blocking option(s).
Display settings Using your TV’s user guide as a reference, you can adjust your screen settings by choosing the most suitable resolution from this list and then following steps 1 to 8: n 4:3 standard definition n Widescreen standard definition n 720p High Definition n 1080i High Definition 1 Press . 2 Use to highlight Settings. 3 Use to select Television and press 4 Use to select Screen aspect ratio and High Definition and press 5 Use to select the setting that is appropriate for your TV.
Getting set up with Optik TV Creating favourites list You can customize your onscreen guide to display only the channels you want to view by creating a favourites list. Up to 5 favourites lists can be created on each digital box. Creating your favourites list 1 Press . 2 Use to select Favourites under Live TV and press 3 Use to select Set up favourites and press 4 Use to highlight the available channels and press . . to add it to the favourites list.
Call Display on your TV If you have Call Display on your TELUS Home Phone, you can see the name and number of who’s calling right on your TV screen. Take the call or wait until your show is done. To find out more or to subscribe to Call Display, call 310-MYTV (6988) or contact us at telus.com/contact Call Display settings 1 Press 2 Use . Use to select TV apps and press to select Call Display settings and press 3 Navigate to Enable Call Display and press . . to turn Call Display on or off.
Apps Apps Optik TV offers great apps that put you in control to make TV convenient for you. On your Optik TV remote press to launch the TV apps menu. An Optik TV account is required for some apps. You can find more info on how to set up an Optik TV account in the On Demand menu or online at telus.com/tvaccountsetup Optik Smart Remote Instead of using your remote control, use your smartphone or tablet to browse through your guide with a swipe or change channels with a tap.
Using your Optik TV service Using the menu Use the menu to quickly access the Live TV (refer to page 14), Recordings (PVR only) (refer to page 14), On Demand (refer to page 15), Apps (refer to page 15), Settings (refer to page 15) and Help Centre (refer to page 15), drop down menus.
Using your Optik TV service On Demand On Demand Lists all videos by category Rentals View your current rentals, your wish list and rental history Search Allows you to easily find your favourite On Demand titles TV apps TV apps Access all the apps Optik TV has to offer.
Using the onscreen guide Use the guide to find out which shows are on and which ones are coming up. Information Provides details about a highlighted program including the title, time, rating, description and cast information if available. Guide Displays program listings by time and channel. Programming view Displays 2 hours of program listings. 1 Press 2 Use 3 Press . to scroll through and highlight a program. to change the channel to that program.
Using your Optik TV service Using search Use search to quickly and easily find your favourite TV shows, On Demand titles and PPV events. 1 Press to access the search screen. 2 Press to search by one of the following: n Title of a TV show, On Demand or PPV program n Name of a person (actor/actress/director) 3 Navigate to highlight the first letter you are entering and press . 4 Repeat step 3 to enter more letters. a. To enter a number, navigate to 123 and press b.
Manage my channels You can instantly add new channels to your TV line-up. Adding a channel or pack 1 Using your remote, tune to a channel you are not subscribed to, and the Manage my channels app will load automatically in just under a minute. 2 Navigate to highlight the Subscribe button and press on your remote control. If you want to exit the app, you can use the down arrow button on your remote, highlight the Cancel button onscreen and press on your remote control.
Using your Optik TV service Pay Per View (PPV) Invite your friends and family over for a live PPV event and give everyone a front row seat to the action. From great events to live sports, like UFC ® and WWE ® events. TELUS PPV has entertainment for everyone. To prevent unauthorized purchases of PPV events, create a rental locking PIN. Refer to page 8 to learn how. Purchasing a PPV event PPV events can be ordered by tuning to the PPV channels within the Sports & PPV category of your onscreen guide.
On Demand With On Demand you can order great films and enjoy full control to start, pause, rewind and fast-forward. Choose from hundreds of titles, including Hollywood blockbusters, timeless classics and a wide variety of titles available in HD. Plus check out TV On Demand to watch great shows and movies when it’s convenient for you. To find out what’s playing, check out the On Demand menu. Great new releases updated regularly. If you want to prevent unauthorized rentals, create a rental locking PIN.
Using your Optik TV service Watching a rented On Demand program Watch your rentals as many times as you want within the rental period (48 hours for most rentals). 1 Press to view your current rentals. 2 Use to select My Videos folder. Use to enter My Rentals. Use select the movie you would like to watch and press . 3 Use to to Watch icon to start playing the movie.
Using your Optik TV PVR PVR Anywhere With Optik TV’s PVR, one PVR is all you need to get full PVR functionality on any digital box in your home. You can pause a recorded show you have been watching in your living room and pick up where you left off in the kitchen or den. You can also schedule and access recordings from any room in your home, and even watch the same recording from different rooms at the same time and control them separately.
Using your Optik TV PVR PVR menu Quickly and easily manage your recordings through the PVR menu. 1 . Press 2 Use to access your recordings, edit your recording settings, or add a recording. Recording programs When a program is being recorded, a red record icon will be displayed in the guide regardless of which digital box you are watching TV on. The record light will remain lit on all your digital boxes, including your PVR, during a recording.
Key customer records and contact information Remote control codes TV model # code: DVD model # code: A/V model # code: VCR model # code: other model # code: other model # code: How to contact TELUS Have questions? Just call 310-MYTV (6988) Check out our Optik TV tutorial videos through the help centre in the On Demand menu or online at telus.com/tvhelp or contact us at telus.com/contact Or if you’d like to tell us how we’re doing, please email tvfeedback@telus.
Troubleshooting your Optik TV system problem Cannot turn on my Optik TV digital box possible solution Try pressing the front panel power button on your digital box. Make sure that all your power cords are completely inserted into a power outlet. Ensure that your TV set is plugged into a working power outlet. If the Optik TV digital box is plugged into a power bar or surge protector, make sure that the power bar is on and has not tripped.
Optik TV Agreements You should review the following two agreements carefully prior to using the Optik TV Services. Your use of the Optik TV Service and equipment is subject to the terms of the applicable agreements below. (1) Optik TV Service Terms (2) Terms of Sale for Equipment The Terms of Sale for Equipment will not apply to you if the Optik T V equipment is rented/loaned to you by TELUS. Terms and conditions relating to rental/loan of Optik T V equipment are contained in the Optik TV Service Terms.
TELUS is not responsible for the maintenance or repair of facilities or equipment owned by you, and does not guarantee that the Services will operate with all television sets, remote controls, home theatre components or other audio/visual equipment.
c) Acceptable Use You may only use the Services at your premises for your own private home viewing. You may not redistribute or publicly display any portion of the Services, or use the Services for any commercial purpose. You may not attempt to circumvent any encryption technique or other copy protection method used to restrict access to programming on the Services.
3. Privacy You agree that the TELUS Privacy Commitment, available for inspection at telus.com/privacy/privacy, as it may be updated from time to time (the “TELUS Privacy Commitment”), shall apply to your use of the Services.
TELUS may suspend the Services if you contravene any provision of these Service Terms, including your obligation to pay for the Services as charges become due.
Index Apps 2, 3, 4, 12, 13, 14, 15, 21 Parental Control 8, 9, 15, 18, 20 Audio/video 6, 15 Pay Per View (PPV) 2, 7, 8, 15, 17, 19 Block content 8, 9, 15, 20 Personal Video Recorder (PVR) 4, 6, 7, 13, 14, 19, 22, 23, 25 Call Display 12, 13 PIN 8, 9, 18, 19 Customer records 24 Rating 8, 9, 5, 16 DVD 3, 4, 5, 24 Remote control 3, 5, 8, 13, 15, 17, 24, 25 Favourites list(s) 11, 14, 15, 16 Search 4, 5, 14, 15, 17, 21 Guide 2, 3, 4, 9, 10, 11, 13, 14, 15, 16, 18, 19, 21, 23 Settings 8, 9, 10, 11, 1
the future is friendly ® †Call Display requires a subscription and is not available in all areas. TELUS, Optik T V, the TELUS logo and the future is friendly are trademarks of TELUS Corporation, used under license. Net work logos are trademarks of their respective owners and are used under license by TELUS Communications Company. LARRY CROWNE © 2013 Vendôme International, LLC. All Rights Reserved. © 2013 Universal Studios. All Rights Reserved. Distributed exclusively in Canada by Alliance Films.
