e-Manual Philips LCD Monitor Electronic User’s Manual file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/INDEX.
Safety and Troubleshooting Information •Safety Precautions and Maintenance •Installation Locations •FAQs Safety and Troubleshooting Information Safety precautions and maintenance •Troubleshooting •Regulatory Information •Other Related Information WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Safety and Troubleshooting Information ● ● ● ● ● Avoid exposure to heat and extreme cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges. ❍ Temperature: 5-40°C 41-104°F ❍ Humidity: 20-80% RH Do not subject the LCD monitor to severe vibration or high impact conditions.
About This Manual •About This Guide About This Manual •Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
About This Manual NOTE: This icon indicates important information and tips that help you make better use of your computer system. CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon.
Product Information •Product Features •Technical Specifications •Resolution & Preset Modes •Philips Pixel Product Features Defect Policy •Automatic Power Saving 150C4 •Physical ● Stylish design for the fashionable home Specification ● AUTO adjustment optimizes picture quality •Pin ● Intelligent cable management keeps desk clear of unsightly wires Assignment ● Embedded universal AC power supply •Product ● Adjustable tilt function Views ● sRGB compliant •Physical Function RETURN TO TOP OF THE PAGE Product I
Product Information - Video - Sync 75 ohm 2K ohm • Input signal levels 700m Vpp • Sync input signal Separate sync Composite sync Sync on Green • Sync polarities Positive and negative • Input Frequency XGA Hsync 48- 61 kHz, Vsync 60 - 76 Hz (N.I.) SVGA Hsync 35- 50 kHz, Vsync 56 - 75 Hz (N.I.) VGA Hsync 31- 38 kHz, Vsync 60 - 76 Hz (N.I.) OPTICAL CHARACTERISTICS • Contrast ratio 400 (typ.) • Brightness 250 cd/m2 (typ.) • Peak contrast angle 6 o'clock • White Chromaticity x: 0.283 y: 0.
Product Information sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.) Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
Product Information H. freq (kHz) Resolution V. freq (Hz) 31.469 640*350 70.086 31.469 720*400 70.087 31.469 640*480 59.940 35.000 640*480 67.000 37.861 640*480 72.809 37.500 640*480 75.000 35.156 800*600 56.250 37.879 800*600 60.317 48.077 800*600 72.188 46.875 800*600 75.000 49.700 832*624 75.000 48.363 1024*768 60.004 56.476 1024*768 70.069 60.023 1024*768 75.
Product Information RETURN TO TOP OF THE PAGE Physical Specifications • Dimension incl. Pedestal (WxHxD) * 360 x 358 x 177 mm • Weight * 3.0 kg • Tilt (Forward / Backward) - 5° / 25° • Power supply 100 — 240 VAC, 50/60 Hz • Power consumption 18 W (typ.) • Temperature (operating) 5° C to 40° C • Relative humidity • System MTBF • Cabinet color 20% to 80% 50K hrs (CCFL 30Khrs) Silver * This data is subject to change without notice.
Product Information 1 Red video input 9 DDC +5V 2 Green video input 10 Logic ground 3 Blue video input 11 Identical output - connected to pin 10 4 Identical output - connected to pin 10 12 Serial data line (SDA) 5 Cable detect 13 H. Sync / H+V 6 Red video ground 14 V. Sync 7 Green video ground 15 Data clock line (SCL) 8 Blue video ground RETURN TO TOP OF THE PAGE Product Views Follow the links to see various views of the monitor and its components.
Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/product/product.
Installing Your LCD Monitor Front View •Produt Description Connecting • to Your PC Installing Your LCD Monitor Front View Product Description •The Base Getting Started Optimizing • Performance • UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor. BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are pressed, the adjustment controls for the BRIGHTNESS will show up.
Installing Your LCD Monitor ● For best performance, ensure that your display settings are set at 1024x768@60Hz (for 14"/15") or 1280x1024, 60Hz (for 17"/18"). Note: You can check the current display settings by pressing the 'OK' button once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION. ● You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best performance out of your monitor. This is included on this CD.
On-Screen Display On-Screen Display •Description of the OnScreen Display The OSD Description of the On Screen Display • Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor. Basic and simple instruction on the control keys.
On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/osd/osddesc.
On-Screen Display file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/osd/osddesc.
Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey LATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru • Uruguay • Venezu
Glossary Glossary ABCDEFGHIJKLMNOPQRSTUVWXYZ C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Glossary L LCD Liquid Crystal Display An alphanumeric display, using the unique properties of liquid crystal, to form characters. The latest flatpanel displays, contains a matrix of hundreds or thousands of individual LCD cells that generate text and colorful graphics on a screen. They consume little power, though they do require external lighting to make them legible to the user.
Download and Print Download and Print •Installing your LCD monitor driver Installing Your LCD monitor driver •Download and System requirements: Printing Instructions ● Installing PC running Windows® 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or •FPadjust later Program ● Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Read the "Driver_install02.txt" file before installing. This page provides an option to read the manual in .pdf format.
Download and Print Download 170X4.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need.
Download and Print Download FP_setup04.exe ● ● ● From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Exit your browser and install the FPadjust Program. Read the "FP_Readme04.txt" file before installing. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/download/download.
FAQs (Frequently Asked Questions) •Safety and Troubleshooting FAQs (Frequently Asked Questions) •General FAQs •Screen Adjustments •Compatibility with Other Peripherals •LCD Panel Technology •Ergonomics, Ecology and Safety Standards •Troubleshooting •Regulatory Information •Other Related Information General FAQs Q: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18" 1280x1024@60H
FAQs (Frequently Asked Questions) Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf and .icm)? A: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. You computer may ask you for monitor drivers (.inf and Icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the driver disk (either floppy or CDROM) included in this package. Monitor drivers (.
FAQs (Frequently Asked Questions) Q: Will the LCD screen be resistant to scratches? A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent (approximately up to the hardness of a 2H pencil). In general, it is recommended that the panel surface is not subject to any excessive shocks or scratches. An optional protective cover with greater scratch resistance is also available. Q: How should I clean the LCD surface? A: For normal cleaning, use a clean, soft cloth.
FAQs (Frequently Asked Questions) A: 1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15", 1280x1024@60Hz for 17"/18". Note: You can check the current display settings by pressing the OSD OK button once. The current display mode is shown in the product information in the OSD main controls. 2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM, open the CD-ROM and double click the FP_setup04.exe icon.
FAQs (Frequently Asked Questions) With USB, up to 127 devices can run simultaneously on one computer. USB permits 'hot plug-in.' No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB transforms today's 'Plug-and-Pray' into true Plug-and-Play! Q: What is a USB hub ? A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream port connects a hub to the host, usually a PC.
FAQs (Frequently Asked Questions) Q: What differentiates passive matrix LCDs from active matrix LCDs? A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel.
FAQs (Frequently Asked Questions) A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using the dualrefraction of a liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it. Since the refraction ratio of inlet light on liquid crystal varies with the inlet angle of the light, the viewing angle of a TFT is much narrower than that of a CDT.
FAQs (Frequently Asked Questions) More information is provided in the Regulatory Information section. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/safety/saf_faq.
Troubleshooting •Safety and Troubleshooting •FAQs •Common Problems •Imaging Problems •Regulatory Information •Other Related Information Troubleshooting This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.
Troubleshooting Imaging Problems ● ● Display position is incorrect Press the Auto button. Adjust the image position using the Horizontal Position and/or Vertical Position in OSD Main Controls. ● Check that the signal cable is properly connected to the graphics board or PC. ● Press the Auto button. Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.
Troubleshooting ● Green, red, blue, dark and white dots remain The remaining dots are normal characteristic of the liquid crystal used in today’s technology. For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/safety/saf_troub.
Regulatory Information •TCO'99 Information •TCO'99 Environmental Requirements •TCO'03 Information •Recycling Information for Customers CE Declaration • of Conformity Energy Star • Declaration •Federal Communications Commission (FCC) Notice (U.S.
Regulatory Information environmental criteria document may be ordered from: Information for UK only •Troubleshooting TCO Development Other Related • Information SE-114 94 Stockholm, Sweden •Frequently Asked Fax: +46 8 782 92 07 Questions (FAQs) Email (Internet): development@tco.se • Current information regarding TCO'99 approved and labeled products may also be obtained via the Internet, using the address: http://www.tco-info.
Regulatory Information break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence. Lead** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusion of lead since no replacement has yet been developed.
Regulatory Information Ecology ● ● The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14 000 Restrictions on ❍ chlorinated and brominated flame retardants and polymers ❍ heavy metals such as cadmium, mercury and lead. The requirements included in this label have been developed by TCO Development in co-operation with scientists, experts, users as well as manufacturers all over the world.
Regulatory Information Mr. Delmer F. Teglas Philips Consumer Electronics North America E-mail: butch.teglas@philips.
Regulatory Information Power Saving Alternative 2 One step OFF Amber < 1W As an ENERGY STAR® Partner, PHILIPS has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. We recommend you switch off the monitor when it is not in use for quite a long time. RETURN TO TOP OF THE PAGE Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
Regulatory Information Class B ITE RETURN TO TOP OF THE PAGE MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
Regulatory Information The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
Regulatory Information Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA. Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ.
Regulatory Information Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß 1. Reparaturen nur durch Fachpersonal durchgeführt werden. 2. nur original-Ersatzteile verwendet werden. 3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge).
Regulatory Information 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. Note: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.
Regulatory Information file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/safety/regs/regulat.
Other Related Information •Safety and Troubleshooting •FAQs Other Related Information •Troubleshooting •Regulatory Information •Information for Users in the U.S •Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
Philips Pixel Defect Policy •Product Features Philips Pixel Defect Policy •Technical Specifications Philips' Flat Panel Monitors Pixel Defect Policy •Resolution & Preset Modes Philips strives to deliver the highest quality products. We use some of the industry's most advanced •Automatic manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the Power Saving TFT LCD panels used in flat panel monitors are sometimes unavoidable.
Philips Pixel Defect Policy One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple Three adjacent lit sub pixels - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'.
Philips Pixel Defect Policy 3 adjacent lit sub pixels (one white pixel) 0 0 0 Distance between two bright dot defects* 0 15 mm or more 0 Total bright dot defects of all types 0 4 or fewer 0 BLACK DOT DEFECTS ACCEPTABLE LEVEL 150X4 150C4/170C4 170X4/170N4 1 dark sub pixel 4 or fewer 4 or fewer 4 or fewer 2 adjacent dark sub pixels 1 or fewer 2 or fewer 2 or fewer 3 adjacent dark sub pixels 0 0 0 15 mm or more 15 mm or more 15 mm or more 4 or fewer 4 or fewer 4 or fewer MODE
Connecting to Your PC Your LCD Monitor : •Front View Product Description •Accessory Pack •Connecting to Your PC •Getting Started •Optimizing Performance •The Base Connecting to Your PC Accessory Pack Unpack all the parts. Item Description 1) Audio in Cable (Option only available for Multimedia version)(color lime) 2) Power Cable (socket may differ for different countries) 3) Macintosh Adapter (optional) 4) VGA Signal Cable 5) E-DFU package with Quick Setup Guide and CD-ROM.
Connecting to Your PC Connecting to Your PC 1) Plug the power cord into monitor firmly. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/connect.
Connecting to Your PC 2) a) Remove the arm box's top cover Press the center of the cap and open the cap from sides (Do not attempt to open the cap from the top or the bottom) b) Fix the cables to the hook c) Place the cables inside the arm box and lock the cables with grip on the base. d) Replace top cover We recommend you follow intelligent cable management to reduce the electrical alternating field to low level as not to burden the work environment with unnecessary factors.
Connecting to Your PC 3) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Plug the power cord of your computer and your monitor into a nearby outlet. (c) Connect the monitor signal cable to the video connector on the back of your computer. (d) Turn on your computer and monitor. If the monitor displays an image, installation is complete. 4) Attach back cover to keep desk clear of unsightly wires. file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/connect.
Connecting to Your PC 5) To remove back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/connect.
Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/connect.
The Base Your LCD Monitor : •Front View Product Description •Accessory Pack •Connecting to Your PC •Getting Started The Base Unfold and Fold the Base Unfold the Base 1) Place monitor face down on a safe surface. •Optimizing Performance Unfold and Fold the Base : •Unfold the base •Fold the base Remove the Base : •Remove the base 2) Pull up the base. Fold the Base file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/base.
The Base 1) Push down the head of monitor RETURN TO TOP OF THE PAGE Remove the Base Condition: ● for VESA standard mounting applications file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/base.
The Base 1) Remove the back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/base.
The Base 2) Remove the 4 screws and then remove the base from the LCD monitor. Note: This monitor accepts a 100mmx100mm VESACompliant mounting interface. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/base.
Getting Started Your LCD Monitor : Getting Started •Front View Product Description •Connecting to Your PC •Getting Started Getting Started Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later •Optimizing Performance The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows® 95/98/2000/Me/XP. This information file ( .
Getting Started 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. 9. Click on the 'OK' button, select your monitor model and click on the 'Next' button. 10. Click on 'Finish' button then the 'Close' button. For Windows® 2000 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Getting Started information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/150C4/install/gt_start.
Your Philips F1rst Choice Warranty Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver highquality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty.
Your Philips F1rst Choice Warranty ● Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting the Philips helpdesk.
International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.
International Guarantee file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/war_intl.
United States Guarantee LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card. Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for service during years two and three. WHO IS COVERED? You must have proof of purchase to receive warranty service.
United States Guarantee ● This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.) a product used for commercial or institutional purposes. Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics.
United States Guarantee Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Philips Warranty Helpdesk Philips Warranty Helpdesk Telephone numbers: Austria 01 546 575 603 Luxembourg 026 84 3000 Belgium 02 275 0701 Netherlands 053 482 9800 Cyprus (Greek) 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 17 45 62 46 Finland 09 2290 1908 United Kingdom 0207 949 0069 Ireland 01 601 1161 Italy 02 48 27 11 53 fil
Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines • Poland • Russia • Singapore • South Africa • Taiwan • Thailand • Turkey • Uruguay • Venezuela Eastern Europe CZECH REPUBLIC Philips Service V Mezihorí 2180 00 Prague Phone: (02)-6831581 Fax
Consumer Information Centers TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av.
Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A.
Consumer Information Centers VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Service. Customer Information Centre. 3 Figtree Drive Homebush Bay NSW 2140 Phone: CIC: 1300-363 391 PCE Service: 1300-361 392 (toll free) Fax : +61 2 9947 0063 NEW ZEALAND Philips New Zealand Ltd.
Consumer Information Centers BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA BEIJING Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.
Consumer Information Centers INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav.
Consumer Information Centers MALAYSIA Philips Malaysia Sdn. Berhad Service Dept. No.51,sect.13 Jalan University. 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 8504 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Philips Consumer Service Centre 168-F, Adamjee Road Rawalpindi Cantt Phone: (021)-7731927 Fax : (021)-7721167 PHILIPPINES Philips Electronics and Lighting Inc.
Consumer Information Centers TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)-3789-2641 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531 Africa MOROCCO Philips Electronique Maroc 304,BD Mohamed V Casablanca Phone: (02)-302992 Fax : (02)-303446 SOUTH AFRICA South African Philips. S.V. Div. 195 Main R.D.
Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/warcic.
