Pixel Policy

ManualsBrandsPhilips ManualsMonitors and PC Peripherals: LCD Monitors 17 inch170B6CS/00

June 2005

Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality

control. However, pixel or subpixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee

that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced

under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or

replacement under warranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. For example, no more than 0.0004% of

the subpixels on a 15" XGA monitor may be defective. Additionally, because some types or combinations of pixel defects are more noticeable than others,

Philips sets even higher quality standards for those.

Pixels and Subpixels

A pixel, or picture element, is composed of three subpixels in the primary colors of red, green and blue. Many pixels together form an image. When all

subpixels of a pixel are lit, the three colored subpixels together appear as a single white pixel. When all are dark, the three colored subpixels together appear

as a single black pixel. Other combinations of lit and dark subpixels appear as single pixels of other colors.

Summary of content (5 pages)

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Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or subpixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable.
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Types of Pixel Defects Pixel and subpixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of subpixel defects within each category. Bright Dot Defects Bright dot defects appear as pixels or subpixels that are always lit or "on".
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Perfect Panel Warranty hilips Perfect Panel™ warranty ensures that your new Philips monitor is free from bright and dark dot defects * and is our way of assuring you unsurpassed product quality. Under the Philips Perfect Panel™ warranty, Philips industry-leading warranty service network will repair or replace any panel that has a single bright or dark dot defect *. Philips Perfect Panel™ warranty coverage begins from the day you buy your monitor for one year.