e-Manual Philips LCD Monitor Electronic User’s Manual file:///D|/J/english/200p4/index.
Safety and Troubleshooting Information •Safety Precautions and Maintenance •Installation Locations •FAQs Safety and Troubleshooting Information Safety precautions and maintenance •Troubleshooting •Regulatory Information •Other Related Information WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Safety and Troubleshooting Information ● ● ● ● ● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges. ❍ Temperature: 5-35°C 41-95°F ❍ Humidity: 20-80% RH Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD monitor inside a car boot.
About This Manual •About This Guide About This Manual •Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
About This Manual NOTE: This icon indicates important information and tips that help you make better use of your computer system. CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon.
Product Information •Product Features •Technical Specifications •Resolution & Preset Modes •Philips Pixel Product Features Defect Policy •Automatic Power Saving BRILLIANCE 200P4 •Physical ● 20-inch color LCD monitor with excellent display performance Specification ● Multiple video input allowing connection of DVI-D digital and VGA analog •Pin ● Embedded AC power supply Assignment ● Front firing speakers with stereo 2x2W RMS stereo sound output •Product ● Advanced AUTO adjustment optimizes picture quality V
Product Information • Video dot rate 165 MHz • Input impedance - Video - Sync 75 ohm 2K2 ohm • Input signal levels 0.7 Vpp • Sync input signal Separate sync Composite sync Sync on green • Sync polarities Positive and negative • S-Video Y input 1.0Vpp, C input 0.3Vpp, 75ohm input impedance • CVBS Composite, 1.0Vpp, 75 ohm input impedance •Video interface D-Sub (Analog) DVI-D (Digital) AUDIO-IN • Input signal level • Headphone out signal level 0.
Product Information - Fall time 7 ms (typ.) sRGB sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.) Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
Product Information H. freq (kHz) Resolution V. freq (Hz) 31.5 640*350 70 (IBM VGA 10h) 31.5 720*400 70 31.5 640*480 60 37.5 640*480 75 35.2 800*600 56 37.9 800*600 60 46.9 800*600 75 48.4 1024*768 60 60.0 1024*768 75 69.0 1152*870 75 63.9 1280*1024 60 80.0 1280*1024 75 75.0 1600*1200 60 33.8 1080i 60 45.
Product Information OFF Blanked No No < 1.5W Amber This monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, PHILIPS has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE Physical Specifications • Dimension (WxHxD) 488 x 459 x220 mm (incl. Pedestal) • Weight 7.5 Kg • Tilt / Swivel -5° ~ 25° / + - 175° • Power supply 100 — 240 VAC, 50/60 Hz • Power consumption 50 W* (typ.
Product Information Pin Signal No. Assignment Pin Signal No. Assignment Pin Signal No. Assignment 1 T.M.D.S. Data2- 9 T.M.D.S. Data1- 17 T.M.D.S. Data0- 2 T.M.D.S. Data2+ 10 T.M.D.S. Data1+ 18 T.M.D.S. Data0+ 3 T.M.D.S. Data2/4 Shield 11 4 No connect 12 No connect 20 No connect 5 No connect 13 No connect 21 No connect 6 DDC Clock 14 +5V Power 22 7 DDC Data 15 Ground (for +5V) 23 T.M.D.S. Clock+ 8 No connect 16 Hot Plug Detect 24 T.M.D.S. Clock- T.M.D.S.
Product Information 6 Red video ground 14 V. Sync (VCLK for DDC) 7 Green video ground 15 Data clock line (SCL) 8 Blue video ground RETURN TO TOP OF THE PAGE Product Views Follow the links to see various views of the monitor and its components. Front View Product Description RETURN TO TOP OF THE PAGE Physical Function 1) Tilt file:///D|/J/english/200p4/product/product.
Product Information 2) Swivel RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/product/product.
Installing Your LCD Monitor Installing Your LCD Monitor Front View •Produt Description Setting Up Front View Product Description and • Connecting Your Monitor VESA •Standard Mounting Getting • Started Optimizing • Performance To switch monitor's power On and Off Power LED To access OSD menu To adjust the OSD To adjust brightness of the display To adjust the OSD To adjust speakers volume Automatically adjust the horizontal position, vertical position, phase and clock setting Signal inputs selection file:
Installing Your LCD Monitor Activate PIP (Picture in Picture) window RETURN TO TOP OF THE PAGE Rear View 1 CVBS video input (for video model 200P4V- only ) 2 S-Video input (for video model 200P4V- only ) 3 Earphone jack 4 VGA input 5 DVI-D input 6 Audio R/L input 7 PC audio input 8 AC power input RETURN TO TOP OF THE PAGE Optimizing Performance file:///D|/J/english/200p4/install/install.
Installing Your LCD Monitor ● For best performance, ensure that your display settings are set at 1600x1200@60Hz Note: You can check the current display settings by pressing the 'OK' button once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION. ● You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best performance out of your monitor. This included on this CD.
On-Screen Display On-Screen Display •Description of the OnScreen Display The OSD • Tree Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when the user is operating the monitor. Basic and simple instruction on the control keys.
On-Screen Display The OSD Tree Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. file:///D|/J/english/200p4/osd/osddesc.
On-Screen Display file:///D|/J/english/200p4/osd/osddesc.
On-Screen Display file:///D|/J/english/200p4/osd/osddesc.
On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/osd/osddesc.
On-Screen Display file:///D|/J/english/200p4/osd/osddesc.
Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey LATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru • Uruguay • Venezu
Glossary Glossary ABCDEFGHIJKLMNOPQRSTUVWXYZ C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. RETURN TO TOP OF THE PAGE D D-SUB Your monitor comes with a D-Sub cable.
Glossary The DVI interface enables: 1. 2. 3. 4. Content to remain in the lossless digital domain from creation to consumption. Display technology independence. Plug and play through hot plug detection, EDID and DDC2B. Digital and Analog support in a single connector.
Glossary RETURN TO TOP OF THE PAGE U USB or Universal Serial Bus A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. ● ● ● USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals. USB does away with "port gridlock.
Glossary Device A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a higher level, it may refer to a collection of hardware components that perform a particular function, such as a Universal Serial Bus interface device.
Glossary V Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/glossary/glossary.
Download and Print Download and Print •Installing your LCD monitor driver Installing Your LCD monitor driver •Download and System requirements: Printing Instructions ● Installing PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later •FPadjust ● Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Program Read the "Driver_install02.txt" file before installing. This page provides an option to read the manual in .pdf format.
Download and Print 1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGE Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK.
Download and Print RETURN TO TOP OF THE PAGE file:///D|/J/english/download/download.
FAQs (Frequently Asked Questions) •Safety and Troubleshooting FAQs (Frequently Asked Questions) •General FAQs •Screen Adjustments •Compatibility with Other Peripherals •LCD Panel Technology •Ergonomics, Ecology and Safety Standards •Troubleshooting •Regulatory Information •Other Related Information General FAQs Q: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? A: Recommended video mode for Philips 20": 1600x1200 @60Hz. 1.
FAQs (Frequently Asked Questions) Q: What if I get lost when I am making monitor adjustments? A: Simply press the OSD button, then select 'Reset' to recall all of the original factory settings. Q: What is the Auto function? A: The AUTO adjustment key restores the optimal screen position, phase and clock settings at the press of a single button – without the need to navigate through OSD menus and control keys. Q: My Monitor has no power (Power LED does not light up).
FAQs (Frequently Asked Questions) alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q: Can the Philips LCD Monitor be mounted on the wall or used as a touch panel? A: Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications.
FAQs (Frequently Asked Questions) RETURN TO TOP OF THE PAGE Compatibility with other Peripherals Q: Can I connect my LCD monitor to any PC, workstation or Mac? A: Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/retailer for more information.
FAQs (Frequently Asked Questions) RETURN TO TOP OF THE PAGE LCD Panel Technology Q: What is a Liquid Crystal Display? A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCII characters and images on digital items such as watches, calculators, portable game consoles, etc. LCD is the technology used for displays in notebooks and other small computers.
FAQs (Frequently Asked Questions) Q: How does a TFT LCD Panel work? A: On each column and row of the TFT LCD panel a data source drive and a gate drive and attached, respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of liquid crystal elements differs according to whether it is impressed with voltage or not. It varies the direction of polarized light and the amount of light by letting it through different arrays of liquid crystal elements.
FAQs (Frequently Asked Questions) A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of CRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD monitor relates to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the fluorescent object becomes visible.
Troubleshooting •Safety and Troubleshooting •FAQs •Common Problems •Imaging Problems •Regulatory Information •Other Related Information Troubleshooting This page deals with problems that can be corrected by the user. If the problem still persist after you have tried these solutions, contact your nearest Philips dealer.
Troubleshooting ● Press the Auto button. ● Display position is incorrect Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls. ● Check that the signal cable is properly connected to the graphics board or PC. ● Press the Auto button. Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.
Troubleshooting For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor. RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/safety/saf_troub.
Regulatory Information •TCO'03 Information •Recycling Information for Customers CE Declaration • of Conformity Energy Star • Declaration •Federal Communications Commission (FCC) Notice (U.S.
Regulatory Information •Frequently Asked Questions (FAQs) been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world. For more information, please visit www.tcodevelopment.
Regulatory Information CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment) - EN55024:1998 (Immunity requirement of Information Technology Equipment) - EN61000-3-2:1995 (Limits for Harmonic Current Emission) - EN61000-3-3:1995 (Limitation of Voltage Fluct
Regulatory Information RETURN TO TOP OF THE PAGE Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory Information ● ● ● ● Réorienter ou déplacer l'antenne de réception. Augmenter la distance entre l'équipement et le récepteur. Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur. Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
Regulatory Information RETURN TO TOP OF THE PAGE MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
Regulatory Information of standards PN-93/T-42107 and PN-89/E-06251. RETURN TO TOP OF THE PAGE North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. file:///D|/J/english/200p4/safety/regs/regulat.
Regulatory Information Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA. Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ.
Regulatory Information Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger. ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
Regulatory Information pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. Note: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.
Other Related Information •Safety and Troubleshooting •FAQs Other Related Information •Troubleshooting •Regulatory Information •Information for Users in the U.S •Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
Philips Pixel Defect Policy •Product Features Philips Pixel Defect Policy •Technical Specifications •Resolution & Preset Modes Philips' Flat Panel Monitors Pixel Defect Policy •Automatic Power Saving Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practise stringent quality control. However, pixel or sub pixel defects on the •Physical Specification TFT LCD panels used in flat panel monitors are sometimes unavoidable.
Philips Pixel Defect Policy One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple Three adjacent lit sub pixels - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'.
Philips Pixel Defect Policy 3 adjacent lit subpixels (one white pixel) 0 Distance between two bright dot defects* 15 mm or more Total bright dot defects of all types 4 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVEL 200P4 MODEL 1 dark subpixel 4 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects* 15 mm or more Total black dot defects of all types 4 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL 200P4 MODEL Total bright or black dot
Setting up and Connecting Your Monitor Your LCD Monitor : •Front View Product Description •Accessory Pack •Setting Up and Connecting Your Monitor •Getting Started •Optimizing Performance •VESA Standard Mounting Setting Up and Connecting Your Monitor Accessory Pack Unpack all the parts. Power cord VGA signal cable DVI-D cable PC audio cable (lime) Mac adaptor (optional) EDFU pack RETURN TO TOP OF THE PAGE Connect to PC Connect power cord, VGA, DVI and audio cable onto rear of monitor firmly.
Setting up and Connecting Your Monitor If you use an Apple MacintoshTM, you need to connect the special Mac adapter to one end of the monitor signal cable. Connect the cables to the back of your computer by following steps (a) Turn off your computer and unplug its power cord. (b) Connect the VGA or DVI cable to video connector. (c) Connect the audio cable. (d) Plug the power cord of computer and monitor into a nearby outlet. (e) Turn on your computer and monitor.
Setting up and Connecting Your Monitor Connect to DVD/VCR/VCD Connect to Earphone file:///D|/J/english/200p4/install/connect.
Setting up and Connecting Your Monitor RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/install/connect.
VESA Standard Mounting Your LCD Monitor : VESA Standard Mounting •Front View Product Description •Accessory Pack •Setting up and connecting your monitor •Getting Started 1)Put monitor face down on the safe surface. •Optimizing Performance 2) Remove the cable cover. 3) Remove the base cover. file:///D|/J/english/200p4/install/base.
VESA Standard Mounting 4) Uncrew the 4 screws of the base. 5) VESA mounting holes RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/install/base.
Getting Started Your LCD Monitor : Getting Started •Front View Product Description •Setting Up Getting Started and Connecting Your Monitor Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later •Getting The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows Started 95/98/2000/Me/XP. This information file ( .
Getting Started 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. 9. Click on the 'OK' button, select your monitor model and click on the 'Next' button. 10. Click on 'Finish' button then the 'Close' button. For Windows 2000 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Getting Started information, please refer to Windows 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/J/english/200p4/install/gt_start.
Your Philips F1rst Choice Warranty Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver highquality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty.
Your Philips F1rst Choice Warranty ● Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting the Philips helpdesk.
International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.
International Guarantee file:///D|/J/english/warranty/war_intl.
United States Guarantee LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card. Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for service during years two and three. WHO IS COVERED? You must have proof of purchase to receive warranty service.
United States Guarantee ● This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.) a product used for commercial or institutional purposes. Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics.
United States Guarantee Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
United States Guarantee ● ● Purchase date (copy of purchase may be required) PC environment Processor: ❍ ❍ ❍ ● 286/386/486/Pentium Pro/Internal memory Operating system (Windows, DOS, OS/2, MAC) Fax/Modem/Internet program? Other cards installed Having the following information available will also help speed up the process: ● ● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. The full address to which the swap model should be delivered.
F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria 01 546 575 603 Luxembourg 408 443 5501 Belgium 02 275 0701 Netherlands 053 482 9800 Cyprus (Greek) 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 17 45 62 46 Finland 09 2290 1908 United Kingdom 0207 949 0069 Ireland 01 601 1161 U.S.A.
Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines • Poland • Russia • Singapore • South Africa • Taiwan • Thailand • Turkey • Uruguay • Venezuela Eastern Europe CZECH REPUBLIC Philips Service V Mezihorí 2180 00 Prague Phone: (02)-6831581 Fax
Consumer Information Centers TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av.
Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A.
Consumer Information Centers VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Service. Customer Information Centre. 3 Figtree Drive Homebush Bay NSW 2140 Phone: CIC: 1300-363 391 PCE Service: 1300-361 392 (toll free) Fax : +61 2 9947 0063 NEW ZEALAND Philips New Zealand Ltd.
Consumer Information Centers BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA BEIJING Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.
Consumer Information Centers INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav.
Consumer Information Centers MALAYSIA Philips Malaysia Sdn. Berhad Service Dept. No.51,sect.13 Jalan University. 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 8504 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Philips Consumer Service Centre 168-F, Adamjee Road Rawalpindi Cantt Phone: (021)-7731927 Fax : (021)-7721167 PHILIPPINES Philips Electronics and Lighting Inc.
Consumer Information Centers TAIWAN Philips Taiwan Ltd. Consumer Information Centre 26F, 66, Chung-Hsiao W. Road Sec. 1 TAIPEI Phone: 0800-231-099 or (02)-2382-4567 Fax : (02)-2382-3027 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531 Africa MOROCCO Philips Electronique Maroc 304,BD Mohamed V Casablanca Phone: (02)-302992 Fax : (02)-303446 SOUTH AFRICA South African Philips. S.V. Div. 195 Main R.D.
Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 file:///D|/J/english/warranty/warcic.