User manual
Table Of Contents
22
together form an image. When all sub 
pixels of a pixel are lit, the three colored 
sub pixels together appear as a single 
white pixel. When all are dark, the three 
colored sub pixels together appear as a 
single black pixel. Other combinations of 
lit and dark sub pixels appear as single 
pixels of other colors.
Types of Pixel Defects 
Pixel and sub pixel defects appear on the 
screen in dierent ways. There are two 
categories of pixel defects and several 
types of sub pixel defects within each 
category. 
Bright Dot Defects
Bright dot defects appear as pixels or 
sub pixels that are always lit or 'on'. That 
is, a bright dot is a sub-pixel that stands 
out on the screen when the monitor 
displays a dark pattern. There are the 
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
-  Red + Blue = Purple
-  Red + Green = Yellow
-  Green + Blue = Cyan (Light Blue)
9.  Customer care and 
warranty
9.1  Philips’ Flat Panel Monitors 
Pixel Defect Policy
Philips strives to deliver the highest 
quality products. We use some of the 
industry's most advanced manufacturing 
processes and practice stringent quality 
control. However, pixel or sub pixel 
defects on the TFT Monitor panels used 
in at panel monitors are sometimes 
unavoidable. No manufacturer can 
guarantee that all panels will be 
free from pixel defects, but Philips 
guarantees that any monitor with an 
unacceptable number of defects will be 
repaired or replaced under warranty. 
This notice explains the dierent types 
of pixel defects and denes acceptable 
defect levels for each type. In order to 
qualify for repair or replacement under 
warranty, the number of pixel defects 
on a TFT Monitor panel must exceed 
these acceptable levels. For example, 
no more than 0.0004% of the sub 
pixels on a monitor may be defective. 
Furthermore, Philips sets even higher 
quality standards for certain types or 
combinations of pixel defects that are 
more noticeable than others. This policy 
is valid worldwide.
Sub pixels 
Pixels
Pixels and Sub pixels 
A pixel, or picture element, is composed 
of three sub pixels in the primary colors 
of red, green and blue. Many pixels 










