operation manual
48 EN
The picture does not t the screen; it is too
big or too small:
• Try using a different picture format.
The picture position is incorrect:
• Picture signals from some devices may
not t the screen correctly. Check the
signal output of the device.
Sound issues
There is a picture but sound quality is poor:
Note
• If no audio signal is detected, the TV
automatically switches the audio output off —
this does not indicate malfunction.
• Check that all cables are properly
connected.
• Check that the volume is not set to 0.
• Check that the sound is not muted.
There is a picture but the sound quality is
poor:
• Check that the sound settings are
correctly set.
There is a picture but sound comes from one
speaker only:
• Verify that sound balance is set to the
centre.
HDMI connection issues
There are problems with HDMI devices:
• Note that HDCP (High-bandwidth Digital
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
• If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
• If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
• If a HDMI-to-DVI adaptor or HDMI to
DVI cable is used, check that an additional
audio cable is connected to AUDIO L/R
or AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
• Check that your PC uses the supported
resolution and refresh rate.
• Set the TV picture format to unscaled.
Contact us
If you cannot resolve your problem, refer to the
FAQs for this product at
www.philips.com/support.
If the problem remains unresolved, contact Philips
Consumer Care in your country as listed in the
warranty leaet.
Warning
• Do not attempt to repair the product yourself.
This may cause severe injury, irreparable damage
to your product or void your warranty.
Note
• Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV and
on the packaging.