27M2C5500W EN User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.
Table of Contents 1. Important ������������������������������������� 1 1.1 Safety precautions and maintenance ����������������������������������1 1.2 Notational Descriptions ��������������3 1.3 Disposal of product and packing material ��������������������������������������������4 2. Setting up the monitor �������������� 5 2.1 Installation ��������������������������������������5 2.2 Operating the monitor ����������������7 2.
1. Important • This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
• • monitor damage will not be covered under warranty. • Do not knock or drop the monitor during operation or transportation. • Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours.
• application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
1.3 Disposal of product and packing material Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. Waste Electrical and Electronic Equipment-WEEE From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled.
2. Setting up the monitor 2 Install the base 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation 1 Package contents Quick start 27M2C5500W Register your product and get support at www.philips.com/welcome 2. Hold the stand with both hands. (1) Gently attach the base to the stand. Power *HDMI *DP *Different according to region (2) Use your fingers to tighten the screw located at the bottom of the base.
3 Connecting to your PC 1 2 3 4 5 6 7 8 9 Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable. 10 3. Connect the monitor signal cable to the video connector on the back of your computer. Fast Charger 4. Plug the power cord of your computer and your monitor into a nearby outlet. 5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
2.2 Operating the monitor 2 Description of the On Screen Display What is On-Screen Display (OSD)? 1 Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below: TXT SmartImage Press to switch power on. Press more than 3 seconds to switch power off.
Main menu SmartImage SmartImage (HDR) 4 Physical Function Sub menu Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, SmartUniformity, Game1, Game2 Brightness 0~100 Contrast 0~100 SmartContrast On, Off Gamma 1.8, 2.0, 2.2, 2.4, 2.
2.3 Remove the Base Assembly for VESA Mounting Warning: This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage. Before you start disassembling the Display base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.
2.4 MultiView 1. Toggle to the right to enter OSD Menu Screen. 2. Toggle to the up or down to select main menu [PIP / PBP], then toggle to the right to confirm. 3. Toggle to the up or down to select [PIP / PBP Mode], then toggle to the right. 4. Toggle to the up or down to select [PIP], [PBP], then toggle to the right to confirm your selection. What is it? 5. Now you can move backward to set the [PIP / PBP Input], [PIP Size], [PIP Position] or [Swap]. Toggle to the right to confirm your selection.
When the sub source is not detected. A (main) B Top-Left B Note The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PBP mode. If you expect to see full screen side by side, adjust your devices resolutions as pop up attention resolution, you will able to see 2 devices source screen project to this display side by side without black strips. Note the analog signal is not support this full screen in PBP mode.
3. Image Optimization 1. Toggle to the left to launch the SmartImage on screen display. 2. Toggle to the up or down to select between the smartImage modes. 3.1 SmartImage 3. The SmartImage on screen display will remain on screen for 8 seconds, or you can also toggle to the left to make confirmation.
• • • • • • • Racing: For playing Racing games. Provides fastest response time and high color saturation. RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.
• • • DisplayHDR 400: Meet VESA DisplayHDR 400 standard 3.2 SmartContrast 1 What is it? Personal: Customize available settings in picture menu. Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds. Off: No optimization by SmartImage HDR.
4. Adaptive Sync • AMD Radeon R7 260X • AMD Radeon R7 260 ■■ Processor A-Series Desktop and Mobility APUs Adaptive Sync • • • • • • • • • PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.
5. HDR HDR Settings in Windows11 system. Steps 1. Right click on the desktop, enter to Display settings. 2. Select the display/monitor. 3. Select an HDR-capable display under Rearrange your displays. 4. Select Windows HD Color settings. 5. Adjust Brightness for SDR content. Note Windows11 edition is required; always upgrade to the most updated version. Below linkage is for the further more information from mircrosoft official website. STEP 5 https://support.microsoft.
6. Designs to prevent computer vision syndrome (CVS) 3. Ideal working posture • Reposition your screen to appropriate height and angle according to your height. 4. Choose Philips monitor for easy-oneyes. Philips monitor is designed to prevent eye strain caused by prolonged computer use. • Anti-glare screen: Anti-glare screen efficiently reduces annoying and distracting reflections that caused eye fatigue.
7. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Contrast Ratio (typ.) Recommended Resolution Maximum Resolution Viewing Angle Picture Enhancement Vertical Refresh Rate Horizontal Frequency sRGB Flicker Free LowBlue Mode Monitor Colors Adaptive Sync EasyRead SmartUniformity Delta E HDR Connectivity Signal Input source Connectors Sync input USB USB Ports Power Delivery Super Speed VA W-LED 27" W (68.5 cm) 16:9 0.2331 (H) mm x 0.
Convenience MultiView OSD Languages Other Convenience Plug & Play Compatibility Stand Tilt Swivel Height adjustment PIP/PBP mode, 2×devices English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean VESA mount (100 x 100 mm), Kensington Lock DDC/CI, sRGB, Windows 11/10/8.
Operating Condition Temperature range (operation) Relative humidity (operation) Atmospheric pressure (operation) Temperature range (Non-operation) Relative humidity (Non-operation) Atmospheric pressure (Non-operation) Environmental and energy ROHS Packaging Specific Substances Cabinet Color Finish 0°C to 40°C 20% to 80% 700 to 1060hPa -20°C to 60°C 10% to 90% 500 to 1060hPa YES 100% recyclable 100% PVC BFR free housing Dark Slate Texture Note 1. This data is subject to change without notice. Go to www.
7.1 Resolution & Preset Modes H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50 640 x 480 75.00 35.16 800 x 600 56.25 37.88 800 x 600 60.32 46.88 800 x 600 75.00 48.08 800 x 600 72.19 47.73 832 x 624 74.55 48.36 1024 x 768 60.00 56.48 1024 x 768 70.07 60.02 1024 x 768 75.03 44.77 1280 x 720 59.86 60 1280 x 960 60 63.89 1280 x 1024 60.02 79.98 1280 x 1024 75.03 89.
8. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: Power Management Definition VESA Mode Video H-sync V-sync Power Used LED Color White Active ON Yes Yes 25.9 W (typ.
9. Customer care and warranty together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors. 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products.
Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Three adjacent lit sub pixels (one white pixel). Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
BRIGHT DOT DEFECTS 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* Total bright dot defects of all types ACCEPTABLE LEVEL 2 1 0 >15mm 2 BLACK DOT DEFECTS 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Total black dot defects of all types ACCEPTABLE LEVEL 3 or fewer 2 or fewer 0 >15mm 3 or fewer TOTAL DOT DEFECTS Total bright or black dot defects of all types ACCEPTABL
9.2 Customer Care & Warranty For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center. For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center. For Warranty Period please refer to Warranty Statement in Important information manual.
10. Troubleshooting & FAQs • Make sure the computer is turned on. Visible signs of smoke or sparks • 10.1 Troubleshooting • This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. • Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately.
10.2 General FAQs “after-imaging” or “ghost imaging” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: R ecommended resolution for this monitor: 2560 x 1440. Image appears distorted. Text is fuzzy or blurred. • • Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.
instructions in your user manual, monitor drivers (.inf and .icm files) will be installed automatically. • Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties". Q5: What if I get lost when I am making monitor adjustments via OSD? 2.
Q10: Are Philips LCD monitors Plugand- Play? Q13: How to unlock/lock my hot key? Ans.: Please press for 10 seconds to unlock/lock the hot key, by doing so, your display pops out “Attention” to show the unlock/ lock status as shown below illustrators. Ans.: Yes, the monitors are Plug-andPlay compatible with Windows 11/10/8.1/8/7, Mac OSX. Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels? Ans.
10.3 Multiview FAQs Q1: Can I enlarge the PIP sub window? Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu. Q2: How to listen to Audio, independent of video? Ans.: Normally the audio source is linked to the main picture source. If you want to change audiosource input , you can press to enter OSD menu. Select your preferred [Audio Source] option from the [Audio] main menu.
2022 © TOP Victory Investments Ltd. All rights reserved. This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. Specifications are subject to change without notice.
