27M2N5500 EN User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.
Table of Contents 1. Important ������������������������������������� 1 1.1 Safety precautions and maintenance ����������������������������������1 1.2 Notational Descriptions ��������������3 1.3 Disposal of product and packing material ��������������������������������������������4 2. Setting up the monitor �������������� 5 2.1 Installation ��������������������������������������5 2.2 Operating the monitor ����������������7 2.
1. Important • This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.
• • damage will not be covered under warranty. • Do not knock or drop the monitor during operation and/or transportation. • Excessive usage of the monitor can cause eye discomfort. It’s recommended to take shorter breaks more often at your workstation than longer breaks and less often. For example, a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours.
• 1.2 Notational Descriptions Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. The following subsections describe the notational conventions used in this document. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LED panel technology.
1.3 Disposal of product and packing material Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's products, services, and activities. Waste Electrical and Electronic Equipment-WEEE From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled.
2. Setting up the monitor 2 Install the base 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation 1 Package contents 2. Hold the stand with both hands. (1) Gently attach the base to the stand. Quick Start 27M2N5500 (2) Use your fingers to tighten the screw located at the bottom of the base. Register your product and get support at www.philips.
3 Connecting to your PC 2 4 3 5 Note 1 The headphone holder is securely integrated with the monitor stand and is specifically designed for headset storage. Please note that excessive pulling/dragging on the hook, which effectively goes beyond its intended use, may result in damage. 6 Earphone-Hang 1 AC power input 2 HDMI 1 input 3 HDMI 2 input 4 DisplayPort input 5 Audio Out 6 Kensington anti-theft lock Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2.
2.2 Operating the monitor 2 Description of the On-Screen Display What is On-Screen Display (OSD)? 1 Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LED monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user-friendly OSD interface is shown below: SmartImage Press to switch power on. Press more than 3 seconds to switch power off. Access the OSD menu.
Main menu Sub menu SmartImage Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, SmartUniformity, Game1, Game2 Brightness 0~100 Contrast 0~100 SmartContrast On, Off Gamma 1.8, 2.0, 2.2, 2.4, 2.6 Sharpness 0~100 On, Off sRGB SmartImage(HDR) (HDR source) HDR Game, HDR Movie, HDR Vivid DisplayHDR 400 Personal Off Game Mode Color Temperature Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K R.G.B.
the graphics card installed in your computer: If using an AMD Radeon graphics card, FreeSync will be enabled. If using an NVIDIA GeForce graphics card, G-Sync compatible will be enabled. Note Game mode: This model is equipped with new features in OSD which gives you high-quality visual experience. • • • • • • • Shadow Boost This feature enhances dark scenes without overexposing lightened areas.
Height adjustment 3 Resolution notification This monitor is designed for optimal performance at its native resolution:2560 x 1440. When the monitor is powered on at a different resolution, an alert is displayed on the screen as follows: Use 2560 x 1440 for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 0° 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Then lift the monitor stand. 90° -5° * Display design may differ from those illustrated in this manual. • • 2. While keeping the release button pressed, tilt the stand and slide it out.
3. Image Optimization 2. Toggle the up or down to select between the SmartImage modes. 3. The SmartImage on-screen display will remain on screen for 5 seconds, or you can also toggle to the left to make confirmation. There are multiple selections: Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, Smartuniformity, Gamer1 and Gamer2. 3.
• • • • • • RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion. • • 95%. This produces more consistent and true images. Gamer1: User’s preference settings saved as Gamer1. Gamer2: User’s preference settings saved as Gamer2. When this display receives an HDR signal from the connected device, select a picture mode that best fits your needs.
3.2 SmartContrast Note To switch off the HDR function, please disable the Input device and its content. 1 What is it? It is a unique technology that dynamically analyzes displayed content and automatically optimizes a monitor's contrast ratio for maximum visual clarity and viewing enjoyment. Inconsistent HDR settings between the input device and monitor may cause unsatisfying images.
4. AMD FreeSync™ • AMD Radeon R7 260 ■ Processor A-Series Desktop and Mobility APUs • • • • • • • • • • • • • • • • PC gaming has long had an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor and the monitor will show pieces of each picture as a single image. This is called “tearing.
5. NVIDIA® G-SYNC® Compatible When playing intense games with high refresh rates, screen tearing may appear without optimal graphics synchronization. Certified as NVIDIA® G-SYNC® Compatible, variable refresh rate (VRR) reducing screen tearing and syncing your monitor’s refresh rate with your graphic card’s output for a smoother gaming experience. Scenes appear instantly, objects look sharper, and gameplay is smooth, giving you a stunning visual experience and a serious competitive edge.
6. HDR HDR Settings in Windows10 system. Steps 1. Right-click on the desktop, and enter Display settings. 2. Select the display/monitor. 3. Select an HDR-capable display under Rearrange your displays. 4. Select Windows HD Color settings. 5. Adjust Brightness for SDR content. Note Windows 10 edition is required. Always upgrade to the most updated version. The link below is for further information from the Microsoft official website. https://support.microsoft.
7. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Contrast Ratio(typ.) Recommended Resolution Maximum Resolution Viewing Angle Display Colors Flicker Free Picture Enhancement Vertical Refresh Rate Horizontal Frequency sRGB LowBlue Mode EasyRead Smartuniformity Delta E HDR AMD FreeSyncTM G Sync Connectivity Signal Input source Connectors Sync input Convenience OSD Languages Other Convenience Plug & Play Compatibility IPS Technology W-LED 27" W (68.
Stand Tilt Swivel Height adjustment Pivot Power Consumption Normal Operation Sleep (Standby mode) Off mode Heat Dissipation* Normal Operation Sleep (Standby mode) Off mode Power LED indicator Power Supply Dimensions Product with stand (WxHxD) Product without stand (WxHxD) Product with packaging (WxHxD) Weight Product with stand Product without stand Product with packaging Operating Condition Temperature range (operation) Relative humidity (operation) Atmospheric pressure (operation) Temperature range (Non-o
Environmental and energy ROHS Packaging Specific Substances Cabinet Color Finish YES 100% recyclable 100% PVC BFR free housing Dark Slate Texture Note 1. The data mentioned in this section is subject to change without notice. Go to www. philips.com/support to download the latest version of the leaflet. 2. SmartUniformity and Delta E information sheets are included in the box.
7.1 Resolution & Preset Modes H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.00 31.47 640 x 480 60.00 35.00 640 x 480 67.00 37.86 640 x 480 72.00 37.50 640 x 480 75.00 35.16 800 x 600 56.00 37.88 800 x 600 60.00 46.88 800 x 600 75.00 47.73 832 x 624 75.00 48.36 1024 x 768 60.00 56.48 1024 x 768 70.00 60.02 1024 x 768 75.00 79.98 1280 x 1024 75.00 67.50 1920 x 1080 60.00 63.89 1280 x 1024 60.00 88.79 2560 x 1440 60.00 222.06 2560 x 1440 144.
Display Input Format RTX 3080 2560 x 1440 180Hz 10bits 2560 x 1440 144Hz 10bits 2560 x 1440 120Hz 10bits 2560 x 1440 120Hz 8bits 2560 x 1440 60Hz 10bits Low resolutions 8/10bits 422/420 HDMI 2.0 NA 444/RGB HDMI 2.0 NA 422/420 DP 1.4 OK 444/RGB DP 1.
8. Power Management If you have a VESA DPM compliance display card or software installed on your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: Power Management Definition VESA Mode Video H-sync V-sync Power Used LED Color Active ON Yes Yes 29.8 W (typ.
9. Customer care and warranty together form an image. When all the sub-pixels of a pixel are lit, the three colored sub-pixels together appear as a single white pixel. When all are dark, the three colored sub-pixels together appear as a single black pixel. Other combinations of lit and dark sub-pixels appear as single pixels of other colors. 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products.
Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Three adjacent lit sub pixels (one white pixel). Note A red or bright blue dot must be more than 50 percent brighter than neighboring dots, while a bright green dot is 30 percent brighter than neighboring dots.
BRIGHT DOT DEFECTS 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* Total bright dot defects of all types ACCEPTABLE LEVEL 2 1 0 >15mm 2 BLACK DOT DEFECTS 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Total black dot defects of all types ACCEPTABLE LEVEL 3 or fewer 2 or fewer 0 >15mm 3 or fewer TOTAL DOT DEFECTS Total bright or black dot defects of all types ACCEPTABL
9.2 Customer Care & Warranty For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center. For an extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center. For the Warranty Period please refer to Warranty Statement in the Important information manual.
10. Troubleshooting & FAQs Visible signs of smoke or sparks • • 10.1 Troubleshooting • This page deals with problems that can be corrected by a user. If the problem persists after you have tried these solutions, contact a Philips customer service representative. • • • • • First, ensure that the power button on the rear of the monitor is in the OFF position, then press it to the ON position. • • Adjust the contrast and brightness on On-Screen Display.
10.2 General FAQs and cannot be repaired. The damage mentioned above is not covered under your warranty. Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? The image appears distorted or the text is fuzzy or blurred. • Ans.: R ecommended resolution for this monitor: 2560 x 1440. Set the PC’s display resolution to the same mode as the monitor’s recommended screen native resolution.
first install your monitor. Follow the instructions in your user manual, and monitor drivers (.inf and .icm files) will be installed automatically. Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".
Q10: Are Philips LCD monitors Plugand- Play? Q13: How to unlock/lock my hotkey? Ans.: Please press for 10 seconds to unlock/lock the hotkey, by doing so, your display pops out “Attention” to show the unlock/ lock status as shown below illustrators. Ans.: Yes, the monitors are Plug-andPlay compatible with Windows 11/10, Mac OSX. Q11: What is Image Sticking, Image Burn-in, After Image, or Ghost Image in LCD panels? Ans.
2023 © TOP Victory Investments Ltd. All rights reserved. This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. Specifications are subject to change without notice.
