User manual

14 EN
6 Troubleshooting
Warning
• Never remove the casing of this device.
Tokeepthewarrantyvalid,nevertrytorepair
the system yourself.
If you encounter problems when using this
device,checkthefollowingpointsbefore
requestingservice.Iftheproblemremains
unsolved,gotothePhilipsWebpage(www.
philips.com/support).WhenyoucontactPhilips,
make sure that the device is nearby and the
model number and serial number are available.
No power to the Bluetooth
®
speaker
• MakesurethattheACpowerplugofthe
device is connected properly.
• MakesurethatthereispowerattheAC
outlet.
• Asapower-savingfeature,thespeaker
switches to standby mode automatically
after staying idle for more than 15 minutes.
Switch on the speaker again (see 'Switch
on the Bluetooth
®
speaker' on page 7).
No power to the wireless microphone
• The batteries may be installed incorrectly
or drained. Install or replace the batteries
properly (see 'Install/replace microphone
batteries' on page 7).
• Asapower-savingfeature,themicrophone
switches to standby mode automatically
after staying disconnected from the
speaker for more than 15 minutes. To
switchitonagain,youneedtoslidethe
OFF/ON switch on the microphone to the
OFF position and then back to the ON
position.
No sound or poor sound
• Adjust volume.
• Check the Bluetooth
®
connection.
• Check whether you have started music
play on the connected device.
Failed to set up connection between the
microphone and speaker
• Check whether both the wireless
microphone and Bluetooth
®
speaker
are switched on.
• Makesurethatthewireless
microphone and Bluetooth
®
speaker
are within the the effective operation
range,thatis,approximately10meters
(30 feet).
• Press and hold on the top of the
Bluetooth
®
speaker for more than 10
seconds to set up wireless connection
manually.
Howling or echo from the wireless
microphone
• Adjust volume.
• Increase the distance between the
microphone and speaker or adjust the
angle of the microphone towards the
speaker.
No response from the Bluetooth
®
speaker
• Disconnect and reconnect the AC power
plug,andthenswitchonthedeviceagain.