User manual

Problem Tip
Cannot load a Blu-ray Disc™ (stuck
in “Loading…” mode) and cannot
open the disc tray to eject the disc.
Unplug unit from AC outlet for 20 seconds. Plug unit back in and press the
A (OPEN/CLOSE) on the unit to eject the disc.
Cannot read a USB memory stick. The format of the USB memory stick is not compatible with this unit. If the USB
memory stick has been formatted on a PC or another device, the file system may
be incompatible with this unit. This unit supports the FAT16 / FAT32 file systems.
Cannot play back photo files from
a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
Cannot find a photo file. Make sure that the file extension is .jpg / .JPG / .jpeg / .JPEG. / .png / or .PNG.
Cannot play back music files from
a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
Confirm that the bitrate and sampling frequency are compatible with this unit.
(Refer to → (page 17))
Cannot find a music file. Make sure that the file extension is FLAC or WAV for music files.
Music files play choppy. CDs / DVDs containing FLAC (.flac) / WAV (.wav) files with high frequency and large
quantization bit rates may not play properly. In such cases, copy the music files to
a Blu-ray Disc™ or USB memory stick, then try playing.
No audio signal from surround
system of the audio system.
Make sure the audio system is turned on.
Check the input mode on the audio system if it is on the correct channel.
Check if the surround system is compatible with either Bitstream or LPCM. If not
sure, please check the user manual or contact the surround manufacturer. Once
confirmed, check the setting in the “Setup” of this unit.
Increase the volume level of the surround system.
Note
•
Do not attempt to repair the Blu-ray Disc™ player yourself. This may cause severe injury, irreparable damage to your
Blu-ray Disc™ player and void your warranty.
•
Please have your Blu-ray Disc™ player model and serial number available before contacting us. These numbers are
available on the cabinet, as well as on the packaging.
43EN